Senior Systems Analyst

Description

Summary: MANTECH is seeking a motivated Senior Systems Analyst to provide Tier II IT Systems support, diagnose technical challenges, and contribute to ITIL Service Lifecycle processes in Arlington, VA. Highlights: 1. Provide Tier II IT Systems support across diverse technologies. 2. Diagnose and resolve performance, security, and technical challenges. 3. Participate in ITIL Service Lifecycle and project teams. Apply Now MANTECH seeks a motivated, career and customer-oriented Senior Systems Analyst to join our team in Arlington, VA. The position is onsite. Responsibilities include but are not limited to: Providing Tier II IT Systems support on a wide range of technologies, including  VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems ​Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests Performing requirements analysis, requirements gathering, and integration for all platforms listed above  Providing direction and guidance to less-experienced Systems Engineers  Investigating and resolving operational problems in conjunction with other engineering and technical personnel  Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment Ability to travel locally up to 10% Minimum Qualifications: Bachelor’s degree and 5+ years of Systems Support and/or Administration experience; an Associate’s degree with 7+ years or a High School Diploma with 11+ years of Systems Support/Administration experience may be accepted in lieu of degree DoD 8570 IAT Level II/8140 level expert Certification required, ex, Security+ DoD 8570 computing environment certification required within 6 months of hire, ex., MCSA, VCP, or equivalent Experience with Microsoft Windows Systems, specifically:  Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP Experience with CISCO networking devices and TACLANE encryption devices Working knowledge of VMWare, and CISCO systems  Preferred Qualifications: Experience applying security best practices from DISA and/or vendors Strong background with the Microsoft Office suite Basic networking expertise Experience using a Service Desk ticketing system, such as Remedy or ServiceNow ITIL Foundations certification  Scripting experience or willingness to learn Clearance Requirements: Must have a current and active TS/SCI clearance, and be willing and able to obtain a polygraph Physical Requirements: The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations. Apply Now