Virginia Account & Relationship Management Job Listings

Territory Account Manager63844791956353120

Workable

Territory Account Manager

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Blue Ridge (Roanoke, VA). The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Requirements 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 2+ years track record of success in a client retention role, with goals and metrics to support. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Benefits City Wide Facility Solutions offers a competitive compensation and benefits, including $52-55K base salary + commission and bonus opportunities Quarterly bonus and monthly commissions schedules Health, vision, and dental plan 3 weeks PTO Full coverage supplemental health care plans Health and wellness promoted plans paid by company More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Roanoke, VA, USA

$52,000/year

Senior Account Executive63499830465921121

Workable

Senior Account Executive

Are you a driven sales professional looking to make an impact? Join Speak4, a fast-growing tech start-up revolutionizing digital advocacy. We’re looking for an ambitious, results-oriented Senior Account Executive to help organizations empower supporters to advocate for the causes they care about. The Company: Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online. The Candidate: The ideal candidate is an accomplished professional with extensive experience in digital, marketing or advocacy spaces and a passion for delivering high-caliber results that make a tangible difference. They excel at driving the sales process, from strategic planning to execution, and thrive on identifying opportunities, closing deals and nurturing client relationships. If you’re ready to leverage your expertise to lead sales initiatives and drive impactful growth in a dynamic mission-driven environment, this role is for you. This position is based in Arlington, VA with the option for remote work. Your day in this position may include: Manage the full sales cycle, from lead generation to closing deals, with a focus on new client acquisition. Proactively identify opportunities within target industries and develop strategies to convert prospects. Lead discovery calls and product demos, showcasing Speak4’s value. Build and maintain strong relationships with clients, ensuring a smooth handoff to Partner Success teams. Leverage tools like HubSpot to track sales activity, manage pipelines and analyze performance. Stay informed about trends in advocacy, digital marketing and technology, leveraging insights to enhance Speak4’s market position. And more! The last thing you will hear any teammate say is “That’s not my job!” and that’s what we’re looking for from you too. Requirements This job may be for you if you: Value proactiveness and hate sitting around waiting to be told what to do. You are constantly looking for potential and enjoy running with new solutions that will better support your team. Enjoy juggling multiple priorities at once and thrive in a fast-paced environment where outpacing the competition comes down to speed and strategy. Derive motivation from sparking new relationships and enjoy collaborating with a variety of personalities and backgrounds. Are a self-starter who takes pride in developing solutions and processes to work smarter, not just harder. You want to stay busy with the work that will have the greatest impact for your team and the company. Look for opportunities to improve in every situation, offering and accepting candid feedback constantly. What we require: 4+ years of proven success in B2B sales, with experience in SaaS, advocacy, digital marketing or public affairs. Track record of meeting or exceeding sales targets in a fast-paced environment. Strong interpersonal and communication abilities, with a knack for building rapport across diverse audiences. Exceptional organizational skills and proficiency in tools like HubSpot, Slack and task management software. Ability to work independently and prioritize tasks effectively in a startup environment. You’re a team player with excellent verbal and written communication skills. There’s no questioning where you are or what you’re working on – you’re in the mix and ready to help. Benefits What we offer: Competitive compensation packages with performance-based bonuses. Comprehensive insurance plans, including medical, dental, vision and life insurance. Generous PTO, parental leave and flexible holiday schedules. Access to our building complex’s fitness center and rooftop space with views of the Washington Monument and Capitol Building. Fully stocked office kitchen with a variety of snacks and drinks. Regular all-staff activities and happy hours. Speak4 is an Equal Employment Opportunity (EEO) employer.

Arlington, VA, USA

Negotiable Salary

Partner Success Associate63499815755651122

Workable

Partner Success Associate

About Speak4 Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online. What You’ll Do As our Partner Success Associate, you’ll be the first line of support for our partners. You’ll respond to inbound tickets, troubleshoot technical issues, and help ensure partners feel confident using Speak4’s platform. This is an entry-level position with lots of room to grow. Your day-to-day might include: Responding to partner support tickets via email, phone calls and video chats in a timely and friendly manner Running onboarding meetings for new partners Troubleshooting common technical issues and guiding users through solutions Escalating complex bugs or edge cases to our product and engineering team Documenting solutions in our internal knowledge base Identifying trends in support requests and suggesting improvements Assisting with onboarding tasks or product setup when needed Why You’ll Love It Here You’ll join a mission-driven startup at an exciting stage of growth. Your work will directly help advocacy organizations and changemakers amplify their voices. You’ll also get: A team that actually lives its values Mentorship and growth opportunities A front-row seat to how high-impact software is built and supported Requirements What We're Looking For Prior experience in SaaS, support or agency would be preferred but not necessary to apply. We're looking for someone who is: A strong written communicator (clear, kind, and professional) Tech-savvy and eager to learn how web tools work behind the scenes Curious and resourceful when solving problems Detail-oriented and organized, even in a fast-paced environment Has an interest in politics, government and public affairs work Bonus if you have: Experience using a ticketing system (e.g., Zendesk, HelpScout, Intercom) Familiarity with basic HTML or CMS tools Familiarity with AI tools Worked in a customer-facing or service role before Benefits We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation and paid sick leave. In addition, we have a hybrid work environment. Speak4 is an Equal Employment Opportunity (EEO) employer.

Arlington, VA, USA

Negotiable Salary