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Administration & Office Support in Texas

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Category:Administration & Office Support

Construction Administrator - Federal Sector63852211896321120

Construction Administrator - Federal Sector

Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and virtual intelligence—and offer an excellent platform to grow your career while shaping the future of the built environment. Procon now seeks a Construction Admin for a long term opportunity in Brownsville, TX. The Ideal candidate will support the staff in the management of the construction project This role requires various skills and experience as listed below. Requirements Qualifications and Skills: Experience in administrative support for the construction of medical centers (hospitals, etc.) required. Experience working with Veterans Affairs (the VA) preferred. Bachelor’s degree from an accredited institution of higher learning and/or evidence of work experience or knowledge to compensate for absence of higher education. A minimum of three (3) years of construction work experience may be substituted and will be reviewed for accountability. Working knowledge of construction practices and the ability to call upon this knowledge to assist in implementing the various plans set forth on the project. This includes Quality Assurance; Safety, Time, Cost, Change, and Information Management. Familiarity with the site operations of a General and Sub-contractor and the process of managing a building construction operation. Communication, Language, and Software Skills, with the ability to utilize a variety of software programs to monitor, update, and produce work products. Responsibilities and Duties: Monitor the construction for Quality Assurance and prepare, analyze, and identify incongruities and deficiencies in the contractors work in relationship with the construction documents. Understand the baseline schedule and assist in determining the value of the acceptable work in place. Provide professional and technical consultative assistance related to operations, renovation, and new construction programs supporting EHRM. Receiving, reviewing, organizing, transmitting, filing, or arranging delivery of a variety of records, correspondence, technical documentation, samples, packages, etc. to ensure timely action by construction managers, contractors, or other key project stakeholders to facilitate or support construction management operations. Establishing and maintaining control logs, preparing data in prescribed format and preparing necessary forms and working files essential to operations. Tracking construction modifications, contractor requests for clarification, and material submittals for the office’s assigned projects. Tracking purchases and shipping receipts and preparing necessary web-based purchase tracking reports for submission. Arranging meetings or conferences to include locations, schedule, agenda, reservations, and attendance lists. Download, rename, and copy of project submittals and requests for information (RFI) from Resident Management System (RMS) to VA and Activation servers. Maintain spreadsheets and other tracking tools for Ball in Court tracking of tasks between CFM, VAMC, USACE and others. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor

Brownsville, TX, USA

HSEQ Coordinator63850262597121121

HSEQ Coordinator

DOF Subsea is a leading provider of subsea services in all the major oil and gas production regions around the world. With world class ROVs (Remote Operated Vehicles), Survey systems, and a fleet of offshore construction vessels, the group combines expertise and technology to deliver integrated subsea solutions to the offshore oil and gas industry. We currently have an immediate job opportunity for a HSEQ Coordinator. This position will have responsibilities for supporting the administration of various HSEQ-related activities conducted within a specific geographic region in which DOF Subsea operates. This position will support the HSEQ Manager in the administration of DOF's Business Management System and ensuring company and sub-contractor compliance with all respective regulatory guidelines, laws and applicable practices. Key Tasks: Carry out HSEQ audits and inspections in accordance with approved schedules and plans of Department, Region and Sub Contractors Assist and advise to ensure compliance with all relevant Health, Safety and Environmental legislation Responsible for monitoring HSEQ training in consultation with HR and Department Managers Assist in completion of client questionnaires as part of the tender process Support supplier / 3rd party contractor qualification process Monitor all corrective action plans and ensure closure Prepare measurement and analysis reports of key performance indicators in support of Management Review Support development of project HSEQ deliverables (HSE Plan, Quality Plan, Risk Register, Bridging Document and Emergency Response) Maintain associated Risk and Environmental registers to support effective control and management of HSE within the Business Unit Perform QC of reports and procedures prior to external submittal or inclusion onto the Business Management System Assist in the continual improvement of an effective Business Management System complying with ISO 9001:2015, ISO 14001:2004 and ISO 45001:2018. Requirements Work Experience: Working knowledge or awareness of the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 quality management systems and respective requirements. Demonstrated personal commitment to Quality, Health, Safety and the Environment. Where appropriate, supported Client Company's, Quality, Health, Safety & Environment Policy and Safety Management Systems. Qualification: Bachelor’s Degree or equivalent experience 2 years of HSEQ experience, preferably in the oilfield service industry Ability to travel frequently Requires experience and training conducting inspections/audits of HSEQ policies and programs for regulatory compliance (ISO 9001:2015 Lead Auditor) Skills (social/technical) and equipment Proven project management experience in project execution processes and principles Strong communication skills Excellent computer skills within Microsoft Office Packages English fluently Responsible and proactive Team player Work Environment and Physical Demands The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in the office environment approximately 90% of the time using standard office equipment Spends time in offshore environment and offsite contractor locations 10% of the time which can involve moderate exposure to noise levels and machinery Travel 10% with majority being 1 day or less. Benefits DOF Subsea is an equal opportunity employer dedicated to promoting a diverse workforce and an inclusive respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Successful candidates will be required to undergo pre-employment drug and alcohol screening and background screening as a part of the recruitment process. We encourage applications from all qualified individuals. We thank all applicants for their interest but only those selected for an interview will be contacted.

Houston, TX, USA

Medical Coder - Austin63849314241411122

Medical Coder - Austin

Woundlocal is looking for a detail-oriented Medical Coder to join our dynamic team in Austin! Responsibilities: Review and analyze medical documentation to ensure accurate coding and billing processes. Assign appropriate codes for diagnoses, procedures, and services according to the guidelines and regulations. Stay up-to-date with coding standards and insurance requirements, including ICD-10, CPT, and HCPCS coding systems. Collaborate with healthcare providers to clarify documentation and ensure completeness. Identify and resolve discrepancies in medical records and coding for accurate claims processing. Evaluate and re-file appeals of patient claims that were denied. Stay up-to-date on new coding ruleas and code changes. Assist in audits and provide necessary documentation for compliance and quality assurance activities. Collect and distribute coding related information and billing issues to management and provider when changes happen. Provide accurate answers to queries from providers, management, and internal staff. Start Date: Immediate Schedule: No less than 40 hours per week Monday to Friday Work Location: In person Austin office (no remote work) Pay: comp package $25.00 - $34.00 per hour, based on experience Duties, Responsibilities, and Compensation will be adjusted to the individual hire's experience level and expertise. Requirements Qualifications: Education: High school diploma or equivalent; completion of a medical coding program and current certification (CPC, CCS, or equivalent) preferred. Training and experience: Minimum of one year of coding experience in a healthcare setting within the last three years preferred. Strong knowledge of medical terminology, anatomy, and physiology. Proficiency in medical coding software and electronic health record (EHR) systems. Strong attention to detail and accuracy in coding. Ability to work independently and manage multiple priorities effectively. Exceptional communication skills for collaboration with healthcare professionals. #zr Benefits Benefits: Medical, Vision, and Dental insurance Paid time off Free Telehealth visits Free lunch every Friday

Austin, TX, USA

Building Manager63848564937091123

Building Manager

Headworks International, Inc., a global leader in wastewater treatment solutions, is seeking an experienced Building Manager to oversee the daily operations, maintenance, and functionality of our Houston headquarters and factory locations. This role ensures that the facility operates safely, efficiently, and smoothly by managing preventive maintenance, coordinating repairs, and supervising contractors as needed. The ideal candidate will have solid working knowledge of plumbing, HVAC systems, electrical work, and general maintenance to ensure optimal building performance. This is a hands-on position that requires strong organizational skills and the ability to work independently while supporting the needs of multiple departments. Essential Functions Oversee the daily operations and upkeep of the Headworks Houston facility Conduct routine inspections to identify maintenance and safety issues proactively Manage and perform minor repairs related to HVAC, plumbing, lighting, general building systems Coordinate with external contractors for specialized repairs and large-scale maintenance projects Ensure all equipment and building systems are operating at peak efficiency Develop and manage preventative maintenance schedules for critical systems Monitor and maintain inventory of tools, supplies, and maintenance equipment Collaborate with management to prioritize maintenance projects and ensure minimal disruption to operations Maintain accurate records of inspections, repairs, and vendor service agreements Assist with setup and coordination of internal events, facility expansions, or space reconfigurations Requirements Requirements Proven experience in facilities management, building operations, or a similar role Working knowledge of plumbing, HVAC, electrical systems, and general repair techniques Ability to troubleshoot and resolve facility-related issues quickly and efficiently Familiarity with industrial equipment, manufacturing/fabrication shop equipment Strong organizational skills and attention to detail Proficient in basic computer applications for work orders, vendor tracking, and reporting Excellent communication skills and the ability to collaborate across departments Ability to lift up to 50 lbs and work on ladders, lifts, and in varying physical environments Must be able to work on-site at our Houston, TX headquarters Education & Experience High school diploma or equivalent required; technical certifications in HVAC, plumbing, or electrical work preferred 3+ years of experience in building or facilities management, preferably in an industrial/manufacturing environment Benefits Headworks International, Inc. is an Equal Opportunity Employer. Our jobs offer the opportunity to be part of a team delivering award‑winning, innovative technologies to clean the world’s most precious resource – water. We offer: A 4½‑day workweek Competitive salary structures Opportunities for career development and advancement Exposure to diverse domestic and international business experiences One of Houston’s Top Ten Places to Work, as awarded by the Houston Business Journal

Houston, TX, USA

Freelance In-Person Event Specialist - Houston, TX63848564588801124

Freelance In-Person Event Specialist - Houston, TX

Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Houston, TX to help us manage the logistics of an upcoming in-person event, which will be held live at a city near you! The right candidate will be based in CITY, State, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities: Our team will set you up for success by coordinating all of the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause. Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve Send consistent updates, photos, and videos to Events Team throughout event Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes Requirements Fluency in English and strong communication skills Based in Houston, TX Schedule flexibility with availability to work on a contract per-event basis, as needed Experience in complex, large-scale events and smaller executive-level intimate events Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly Self-starter who is organized and detail-oriented You love building relationships with customers and enjoy customer service Experience with group facilitation and managing group dynamics You are able to work flexible hours, including nights and weekends, as needed Willing and eager to travel to various areas of the local region You have super strong interpersonal and customer service skills, especially in fast-paced situations Able to wear many hats and take on varied tasks and projects Comfort being present and interacting with large crowds Physical Demands: Able to lift, slide, and carry up to 30 lbs. Able to stand for an extended period of time This is an on location, in person , per event contract role In Houston, TX. This role is open only to those candidates already based in Houston, TX. No relocation packages are offered at this time. Benefits Competitive hourly rate The chance to do meaningful and impactful work The opportunity to meet with social impact-minded individuals A chance to build your experience for your resume! Potential for recurring freelance employment with Visit.org

Houston, TX, USA

Pipeline Development Representative63847749894017125

Pipeline Development Representative

This is a position within Keller Executive Search and not with one of its clients. Passionate about closing deals and building relationships in the executive recruitment space? Step into the role of Sales Associate at Keller Executive Search and fuel our growth in a competitive, rewarding environment. You'll drive sales for recruitment services, targeting clients across industries. An ideal sales/business development associate job with remote options and uncapped earning potential. Key Responsibilities: Prospect and qualify leads for executive search and recruitment services. Conduct sales calls, presentations, and demos to showcase Keller's value. Build and maintain client relationships, understanding their hiring needs. Collaborate with recruitment teams to tailor proposals and close deals. Track sales pipelines, metrics, and forecasts using CRM tools. Participate in market research to identify new business opportunities. Support marketing efforts, including events and content promotion. Requirements Experience in sales, preferably in recruitment, HR, or B2B services. Familiarity with CRM software (e.g., Salesforce) and sales tools. Strong prospecting, negotiation, and closing skills. Excellent communication and relationship-building abilities. Goal-oriented with a track record of meeting targets. Attention to detail in managing sales data. Ability to work independently in a team-driven setting. Adaptable to fast-paced sales cycles. Benefits Compensation and Benefits (Upfront Highlights): Competitive base salary: $85,000–$105,000 annually (depending on experience) + uncapped commissions. Comprehensive health insurance (medical, dental, and vision). 401(k) retirement savings plan with company match. Paid Time Off (PTO) including vacation, holidays, and personal days. Paid Sick Leave. Significant opportunities for professional growth, skill development, and career advancement. Supportive, inclusive, and diverse work environment valuing collaboration and innovation. The chance to make a meaningful impact by expanding our network of top talent connections. Professional Growth Experience in a rapidly scaling sales organization. Opportunity to advance into senior sales or account management roles. Hands-on training in recruitment sales and client strategy. Company Culture Flat management structure with direct access to decision-makers. Friendly, collaborative U.S.-based team empowering innovation. Open communication environment. No bureaucracy or rigid hierarchies. Results-oriented approach. Why Join Keller: Global Reach and Impact Join a top-tier international executive search firm with worldwide reach. You'll gain exposure to U.S. markets, global stakeholders, and high-stakes talent acquisition that drives transformative business growth. Career Acceleration Thrive in a flat, results-oriented structure with direct access to decision-makers, offering rapid professional development, hands-on learning in executive recruitment, and clear paths to expand your responsibilities in a scaling organization. Collaborative and Inclusive Culture Team up with a friendly crew that fosters open communication, celebrates diversity, and values innovation—free from bureaucracy, with a focus on teamwork and meaningful contributions to connecting top talent with life-changing opportunities. Work-Life Integration Enjoy the flexibility of remote work in a supportive environment that prioritizes your well-being, while making a tangible difference in industries worldwide through ethical, high-standard recruitment practices. Unmatched Professional Growth Benefit from opportunities to work on diverse, high-impact projects, including leadership assessments and HR advisory services, in a company committed to excellence, client success, and long-term employee development. Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

San Antonio, TX, USA

$85,000-105,000/year

Administrative Assistant - Headworks International, Inc.63846769089283126

Administrative Assistant - Headworks International, Inc.

Position Summary Are you interested in joining a team dedicated to solving the world’s critical water shortages? Are you highly organized, detail‑oriented, and ready to support a busy, dynamic office environment? Consider applying with Headworks International, Inc., a global leader in wastewater treatment technologies. This position will provide essential administrative support to top‑level management and the Sales department, ensuring smooth day‑to‑day operations. The role includes coordinating executive schedules, assisting with document discovery, maintaining CRM data, and performing a variety of office administrative functions. Essential Functions Coordinate and manage calendars for executive leadership, including scheduling meetings, conference calls, and travel arrangements Assist the Sales department with document searches and CRM database maintenance Gather, organize, and distribute materials, technical documents, and company literature as needed Track and follow up on departmental action items Support office operations by managing incoming calls, visitors, mail, and office supply inventory Prepare meeting agendas, take notes, and distribute minutes to relevant stakeholders Assist with formatting, proofreading, and compiling reports or presentations Liaise with internal departments and external representatives to facilitate communication and workflow Maintain accurate and up‑to‑date records in both digital and physical filing systems Requirements Ability to work in a fast‑paced, high‑energy environment with minimal supervision Strong organizational skills with the ability to manage multiple priorities and deadlines Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Familiarity with CRM systems (particularly PipelinerSales) is a plus Excellent written and verbal communication skills Strong attention to detail and accuracy in work Professional demeanor in person, over the phone, and in written communications Experience with scheduling executives or senior management is preferred Up to 5% travel may be required for special events or off‑site meetings Education & Experience Associate degree or equivalent work experience required; Bachelor’s degree preferred 2+ years of administrative or office support experience, preferably in a corporate or technical environment Benefits Headworks International, Inc. is an Equal Opportunity Employer. Our jobs offer the opportunity to be part of a team delivering award‑winning, innovative technologies to clean the world’s most precious resource – water. We offer: A 4½‑day workweek Competitive salary structures Opportunities for career development and advancement Exposure to diverse domestic and international business experiences One of Houston’s Top Ten Places to Work, as awarded by the Houston Business Journal

Houston, TX, USA

Office Manager63846762069121127

About Super Soccer Stars Super Soccer Stars is dedicated to providing a fun, engaging, and educational soccer experience that inspires children to fall in love with the game. With programs tailored to different age groups, we aim to develop not just soccer skills but also teamwork, confidence, and a lifelong passion for sports. Position Overview We are seeking an experienced General Manager to oversee the daily operations of Super Soccer Stars. The ideal candidate will have a strong background in sports management and leadership, with a passion for fostering youth engagement in soccer. The General Manager will be responsible for strategic planning, business development, and ensuring that all programs align with our mission of creating an inclusive and enjoyable environment for young athletes. This role requires outstanding organizational skills, a proactive attitude, and a commitment to excellence. Starting as a part-time job. (30 hours) Requirements Key Responsibilities: Manage and oversee daily operations, ensuring program quality and efficiency. Develop and implement strategic business plans to drive growth and improve program offerings. Lead and mentor staff, fostering a positive team culture and encouraging professional development. Establish partnerships with schools, community organizations, and local businesses to promote programs. Monitor and analyze financial performance, managing budgets and expenses effectively. Respond to customer feedback and resolve issues to ensure satisfaction and retention. Coordinate promotional activities and events to enhance brand visibility. Must be bilingual (Spanish) Qualifications: Bachelor's degree in Sports Management, Business Administration, or related field preferred. Minimum of 5 years of management experience, preferably in sports or youth programs. Strong leadership skills and experience managing a diverse team. Excellent communication and interpersonal abilities. Proficiency in financial management and business strategy. Commitment to promoting youth sports. Benefits Opportunity to lead a department for a dynamic and innovative Soccer program. Flexible Schedule Ability for Some Remote Work Monthly Fuel Allowance Performance Based Incentive Program Contribution to the growth and development of local soccer talent and community engagement Positive and supportive team culture that values continuous improvement and excellence.

McAllen, TX, USA

Maintenance Supervisor63846037283971128

Maintenance Supervisor

Karya Property Management is looking to hire a full time Maintenance Supervisor for supporting the day-to-day maintenance operations across our Arlington, TX properties. This role will be responsible for working alongside the Property Manager and Maintenance department to organize work orders as they come in, gather and create reports, manage and input invoices, and occasionally assist in collections or walking vacant units. The ideal candidate will have high energy, be detail oriented, and have great customer service as you may be checking in with residents after maintenance work orders are completed. Coordinate between maintenance staff for various tasks Develop and utilize maintenance plans Keep maintenance logs for minor equipment such as HVAC systems, light bulbs, basic electrical systems, etc. Purchase cleaning supplies, tools, and working equipment for staff Perform Maintenance work orders = hands on role Ensure maintenance safety and quality control protocols are met Supervise repair work performed by third-party maintenance teams Perform other duties as assigned Have a strong work ethic with reliability and dependability Maintain a friendly and customer service-oriented approach to co-workers and residents Requirements Professionally qualified in working on computers programs and reports Bilingual (Spanish and English) Required MUST HAVE auditing experience preferred or willingness to learn quickly 1-5 Years of work experience in apartment operations Preferred 1+ years in an administrative or related role Must have a valid driver's license Good customer Service Skills Good work ethics and professionalism Great communication skills MS Office Suite Proficient Bachelors degree preferred but not required Benefits Salary range will depend on experience with PTO, Medical, Dental, Vision, & Basic Life Insurance.

Arlington, TX, USA

SaaS Customer Helpdesk Billing Specialist63844779755265129

SaaS Customer Helpdesk Billing Specialist

Company Overview At OptiSigns, a Houston-based tech company, we're on a bold mission to become the #1 digital signage platform globally. We're a fast-growing, customer-obsessed team that values innovation, collaboration, and exceptional service. As we continue our rapid expansion, we’re looking for an energetic, tech-savvy self-starter to join our Customer Success team focusing on Billing, A/P, and A/R support. If you’re a problem-solver who thrives in fast-paced environments and wants to grow within a tech-forward company, this is your opportunity. The Role As a Customer Success – Billing (A/P & A/R) team member, you’ll be at the intersection of customer care, billing operations, and technical support. This is a hybrid role that combines financial accuracy with exceptional service, ensuring our customers are supported from invoice to resolution. Your tech background will help you quickly adapt to tools, automate tasks, and improve internal processes. You will work primarily with B2B customers, so professionalism, responsiveness, and clarity in communication are critical. You will frequently engage in phone and video calls—resolving billing issues, walking clients through payment processes, and coordinating with vendors or internal teams. Your ability to balance financial tasks with customer interactions will be key to your success. Key Responsibilities Customer Billing Support: Respond to billing-related inquiries from customers with professionalism and accuracy. Accounts Receivable (A/R): Generate and send invoices, monitor payments, and follow up on outstanding balances. Accounts Payable (A/P): Assist in processing vendor payments, ensuring accuracy and timely delivery. Reconciliation: Perform regular reconciliation of transactions, helping maintain clean and accurate records. Technical Assistance: Use internal tools and platforms (e.g., CRMs, invoicing systems) to support both customers and team operations; suggest or implement automations when possible. Customer Success Collaboration: Work closely with Customer Success Managers to ensure clients’ financial needs are met and issues are resolved quickly. Documentation & Process Improvement: Maintain organized records and help improve billing and finance-related processes as we scale. Cross-Functional Support: Occasionally assist with general administrative, finance, or tech tasks to support the broader team. Requirements Requirements Accounting/Finance Background: Experience with A/R, A/P, invoicing, or similar financial tasks preferred. Tech-Savvy: Comfortable using modern tools like CRMs, accounting platforms or able to learn quickly. Customer Focused: Passion for delivering an outstanding customer experience with clarity and empathy. Highly Organized: Able to manage multiple billing and finance tasks simultaneously without losing detail. Strong Communication: Clear written and verbal skills to explain complex billing topics in a friendly, accessible way. Self-Starter: Takes initiative, learns quickly, and seeks ways to solve problems independently. Resourceful: Creative in solving problems, overcoming obstacles, and finding better ways to get the job done. Strong Communication: Clear written and verbal skills, with energetic and friendly phone presence; comfortable handling frequent calls and video meetings. Analytical Mindset: Ability to spot discrepancies, reconcile accounts, and streamline processes. Goal and KPI Driven: Motivated by clear targets and performance metrics; focused on achieving measurable results. Team Player: Collaborative attitude with a willingness to help out where needed. Benefits Why Join OptiSigns? Career Growth: This role offers a direct path into more senior Customer Success, Operations, or Finance roles as we scale. Dynamic Tech Environment: Work at the forefront of digital signage technology with a team that values innovation and continuous learning. Ownership & Impact: Be part of a fast-paced startup where your work makes a visible impact on our growth and customer experience. Great Team: Join passionate, driven professionals who care about doing great work and helping each other succeed. Benefits Health, Dental, and Vision Insurance Flexible Schedule & Work Environment Paid Time Off (PTO) Opportunities for Professional Development and Networking Fast-Paced, Fun Culture in a Growing Tech Company

Houston, TX, USA

Customer Analyst/Representative - Freight Forwarding638442426355211210

Customer Analyst/Representative - Freight Forwarding

Job Title: Customer Analyst/Representative – Freight Forwarding Location: Houston/TX Job Type: Full-Time Salary: $40k to $50k Excellent Benefits Opportunities for professional development and career advancement. This client is a leading provider of freight forwarding and logistics solutions, dedicated to delivering exceptional service to our clients globally. We pride ourselves on our innovative approach and commitment to excellence in customer service. We are currently seeking a motivated and detail-oriented Customer Analyst/Representative/Graduate to join the team and make this position their own, which in turn will give you career progression as they grow into the role. Job Summary: The Customer Analyst/Representative will play a pivotal role in enhancing our customer service experience by analyzing customer data, handling inquiries, and supporting the logistics operations within the freight forwarding industry. The ideal candidate will have at least one year of relevant experience, showcasing their ability to work collaboratively in a fast-paced environment while providing outstanding service to our clients and Key Responsibilities: Customer Support: Serve as the primary point of contact for clients, addressing inquiries related to shipments, quotes, and service issues with professionalism and a customer-centric approach. Data Analysis: Analyze customer feedback and shipment data to identify trends, inconsistencies, and areas for improvement in service delivery. Reporting: Generate and maintain reports on customer satisfaction, service performance, and operational metrics to provide insights to management and support continuous improvement initiatives. Documentation: Assist in preparing and managing shipping documentation, ensuring compliance with industry regulations and company policies. Qualifications: Minimum of one year of experience in a customer-facing role within the freight forwarding or logistics industry. Strong understanding of freight forwarding processes, terminology, and documentation requirements. Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues. Proficient in data analysis tools and Microsoft Office Suite (Excel, Word, PowerPoint). Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Customer service orientation with a passion for exceeding customer expectations. Preferred Qualifications: Familiarity with customer relationship management (CRM) systems. Experience with logistics software and tools. Knowledge of international trade regulations and customs procedures.

Houston, TX, USA

$40,000-50,000/year

Receptionist638442414823711211

Aptus Health Care is seeking a friendly and efficient Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a vital role in creating a positive and welcoming environment. Your responsibilities will include greeting patients, managing phone calls, scheduling appointments, and maintaining patient records. We value exceptional customer service and a warm demeanor to ensure our patients feel cared for and supported from the moment they walk in. Join us in our commitment to providing outstanding healthcare and making a meaningful difference in our community. Requirements Requirements: High school diploma or equivalent; additional certification in Office Management or related field is a plus Proven experience as a receptionist or in a similar role, preferably in a healthcare setting Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency in using office equipment (e.g., fax machines, printers) and computer software (e.g., MS Office, electronic health records) Ability to handle sensitive information with confidentiality and discretion Positive attitude and outstanding customer service skills Work Schedule: Full-time, Monday to Friday Work Setting: In-person Benefits COMPENSATION & PERKS: ● Commission paid on sales ● Opportunity for bonus based on performance.

Edinburg, TX, USA

Customer Service Representative638434807217931212

Customer Service Representative

Customer Service Representative Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy. The Customer Service Representative should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offer their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and we let them focus on that by doing the rest for them! Location: Must live in Alabama, Arizona, Florida, Georgia. Michigan, Nevada, North Carolina, South Carolina, Tennessee, Texas, Virginia Responsibilities: Answer all incoming calls, as the initial point of contact Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home Provide a sense of calm and exhibit empathy for customers, so they feel comfortable Conduct service-related, follow-up calls to check in on past customers and assess their current needs Help the field team by taking detailed notes from customer calls and entering them into our system Contribute to our company’s culture by being upbeat and hard-working Requirements High School Diploma/GED is required Self-starter, reliable, flexibility with hours High level of accuracy and efficiency Exceptional verbal and written communication skills Courteous, professional manner, strong customer service skills Computer literacy and strong typing skills (30+ WPM),experience with Microsoft Office Excellent multitasking and follow-up skills, with high attention to detail Excellent interpersonal communication skills on a professional and technical level Able to work both independently and as part of a team Any experience with ServiceTitan, FieldEdge, Housecall Pro, or other scheduling software would be a plus! HVAC, plumbing, or electrical home service customer service or dispatch experience would also be helpful but is not required. Work Schedule: This entry-level work-from-home job works a flexible schedule depending on business needs. Benefits Competitive salary - starting at $17/hour Medical Benefits -available after 90 days! Retirement Savings Plan Vacation Pay Paid training Incentive programs Advancement Opportunities We are an equal opportunity employer

Houston, TX, USA

Office Manager633935623522571213

GXA, a rapidly growing IT and Cybersecurity consulting firm, is seeking an experienced Office Manager to oversee the day-to-day operations of our corporate office in Richardson, Texas. With a dynamic team of approximately 30 local and remote team members and a fast-paced work environment, we need a dedicated individual to ensure our office runs smoothly and efficiently. Role Overview: In this dynamic and hands-on role, you will be entrusted with managing and overseeing a range of essential operational functions, including general administration, accounting, facilities management, human resources and payroll. Your primary objective will be to foster a thriving and efficient work environment while building and maintaining a robust back-office infrastructure that supports and accelerates the company’s growth. As the central point of contact for all office-related matters, you will oversee a diverse set of responsibilities. These include managing vendor relationships, procuring office supplies, ensuring the proper functioning of the office, handling payroll and basic accounting tasks. Your role will contribute to the overall well-being of the team and will be crucial in ensuring that the day-to-day operations run smoothly, enabling the organization to achieve its strategic objectives. Key Responsibilities: Oversee the daily operations of the office, ensuring seamless and efficient back-office functions, including accounting, human resources, payroll, and supply chain management. Provide comprehensive administrative support to the team, fostering a productive and collaborative work environment. Manage vendor relationships, oversee office supplies procurement, and ensure the maintenance and functionality of office equipment. Coordinate and optimize office processes to support the company’s growth and align with operational goals. Handle various office administrative duties, including maintenance, mailing, supply management, equipment upkeep, billing, errands, and purchasing. Maintain the office condition and coordinate necessary repairs to ensure a safe and pleasant work environment. Update and maintain office policies in collaboration with the HR department. Perform payroll and lite accounting tasks Perform HR-related tasks such as onboarding, offboarding, and benefits enrollment, ensuring a smooth transition for employees. Ensure the timely and accurate invoicing and payment processing, particularly in handling client payments. Oversee facilities management, including negotiating contracts and pricing with vendors, service providers, and managing office leases. Manage the office management budget, providing accurate and timely financial reporting. Offer general support and assistance to visitors, ensuring a positive and professional experience. Be available after hours for building emergencies and respond promptly to any issues. Address employee queries related to office management matters, providing solutions and support as needed. Liaise with facility management vendors for services such as cleaning, catering, and security, ensuring the office environment is well-maintained. Conduct regular walk-throughs of the office building to ensure all areas are functioning properly. Plan and coordinate in-house or off-site activities, such as company parties, celebrations, and conferences, contributing to a positive company culture. Embrace a task-oriented role that involves meeting deadlines, adhering to processes, and maintaining a focused approach to responsibilities. Requirements A minimum of 8 years of experience in office and facilities management. Demonstrated experience as an Office Manager or Front Office Manager This is an on-site role: Must be available to work in the office Monday through Friday, from 8:00 AM to 5:00 PM. Must have reliable transportation and reside within a 35-minute commute of the office. A college degree in a relevant field of administration is required. Proficiency in the MS Office suite, particularly MS Excel and MS Outlook. Working knowledge of QuickBooks Online. Practical experience with using office equipment, including copiers and printers. Familiarity with email scheduling tools, such as Email Scheduler and Boomerang. Exceptional time management skills with the ability to multitask and prioritize effectively. Strong attention to detail coupled with excellent problem-solving abilities. Outstanding written and verbal communication skills. Superior organizational and planning capabilities in a fast-paced environment. A creative mindset with the ability to propose and implement improvements. This is a professional role: Visible tattoos or body piercings (tongue or nose) are not permitted. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Auxiliary Benefit Offerings (Legal Shield/Aflac) Salary Range $75K - $100K depending on qualifications and work experience

Richardson, TX, USA

$75,000-100,000/year

Executive Assistant634998540661791214

Executive Assistant

REPORTS TO: CEO and SVP SUMMARY: This position is responsible for a variety of administrative and clerical duties, performing and coordinating office administrative duties, and storing, retrieving, and integrating information for the support to the CEO and SVP. ESSENTIAL FUNCTIONS: Manage incoming correspondence, including telephone call screening, occasional email management Clerical support to CEO and SVP (Organize and maintain paper and electronic files). Dictaphone transcription for SVP. Travel arrangements for the CEO and SVP (both Domestic and international flights and hotels, transportation) incl. itinerary/meeting coordination and planning. Heavy contact management in CRM database (PipelinerCRM). Planning and scheduling internal meetings, external conference calls, and web based presentations. Follow up on conferences and trade show leads created by SVP (mailings, databank updates, etc.). Run various weekly reports for CEO and SVP. Follow up on required report updates through various staff members. Special internal and external event planning and coordination. Handle personal/private tasks for CEO and SVP Backup support for receptionist on telephone overflow. Support Marketing/Communications. Arrange regional trade show participation (posters, handouts, hotel booking, booth reservation, display stands, etc.). Highest level of proficiency in business correspondence. Handle day to day affairs of the Austrian Consulate (manage visa applications, inquiries, organize support for Austrians in an emergency situation). Requirements QUALIFICATIONS: German or Spanish speaking a plus but not required. Minimum two years of experience supporting Executive management. Bachelor degree required. Preference in Business or similar degree. Must have the ability to organize and communicate effectively with executive management and employees. Must have exceptional experience in proofreading, grammar and typing skills. Must be adept with using Dictaphone and transcribing. High level computer knowledge of various software applications to perform functions as required, including latest versions of Excel, PowerPoint, Word, Adobe Acrobat Must have knowledge of and experience with CRM tools. JOB REQUIREMENTS: On a regular and continuous basis, this position will exercise administrative judgment and assume responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area. It is important for this position to use discretion, good judgment, organizational or management ability, initiative, and be able to work independently. Personal tasks will be assigned on a routine basis as part of the regular job duties. Benefits What do our jobs offer? Our job openings provide opportunities to be part of a team that provides award-winning, innovative technologies which clean the world's most precious resource – water! Headworks offers exposure to Best-in-Class technologies, on-going career development and advancement potential, and competitive compensation. The Company is frequently acknowledged by the Houston Business Journal as one of the top businesses in Houston to work for. If you are interested in being part of a team whose mission it is to improve and increase water resources around the world, come join us. We are one of the most diverse business environments in the United States as acknowledged by DiversityBusiness.Com and an equal opportunity employer. Headworks also offers a 4.5-day workweek and semi-flexible schedule, with our office closing around noon on Fridays!

Houston, TX, USA

Operations Specialist633935430759711215

Operations Specialist

Job Title: Operations Specialist Company: Starlink Installation Pros Location: Austin, TX About Us Starlink Installation Pros is a forward-thinking service provider specializing in professional installations of SpaceX’s Starlink satellite internet systems. We strive to deliver unparalleled service and innovative solutions to our customers. Our mission is to empower connectivity while making every customer feel like a hero. Position Overview We are seeking an Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth day-to-day operations by managing essential administrative tasks, optimizing workflows, and providing backup support across several departments. Key Responsibilities Customer Interaction: Answer phones and provide exceptional customer service. Monitor the intercom system to handle inquiries efficiently. Order and Returns Management: Process RMA (Return Merchandise Authorization) requests and manage product returns. Handle work orders, ensuring optimization for better efficiency and accuracy. Financial Oversight: Calculate commissions and manage returns to support accurate financial reporting. Assist in collections and develop improved systems to ensure timely payments. Logistics and Shipping: Coordinate the shipping of parts during office hours to meet client and technician needs. Cross-Functional Support: Act as a backup for: Product ordering, ensuring seamless inventory management. Customer service tasks, addressing queries and resolving issues. Technician management, supporting scheduling and communication. Qualifications Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Experience with financial calculations and workflow optimization preferred. Proficiency in logistics, customer service, and administrative tasks. Tech-savvy with the ability to quickly learn new systems and tools. Why Join Us? Be part of a company that values innovation and reliability. Work in a collaborative and supportive environment. Opportunities for growth and development within the company. Ready to Apply? If you’re passionate about operational excellence and want to contribute to a fast-growing company, we’d love to hear from you! THIS IS A TEST... do NOT apply here on this site. Submit your resume and cover letter to admin@starlinkpros.com If you fit our THRIVE model on first impressions, we will direct you to the next stage. Benefits Competitive wage, fun work environment, startup environment, possibility for rapid advancement as we grow globally.

Austin, TX, USA

Automotive Collision Estimator633935414607391216

Automotive Collision Estimator

Position: Auto Repair Estimator Company: Kenneth's Car Care Location: Kingwood, Texas Kenneth's Car Care is seeking a skilled and detail-oriented Auto Repair Estimator to join our team. In this role, you will be the crucial link between the customer, the insurance company, and our repair team. You will assess vehicle damage, provide accurate estimates, and ensure a seamless repair process for our clients. Key Responsibilities: Evaluate and assess damage to vehicles, both visually and mechanically, to determine repair needs. Prepare accurate and comprehensive repair estimates using industry-standard estimating systems. Communicate directly with customers and insurance companies to explain repair processes, costs, and timelines. Coordinate with technicians to verify repair procedures and ensure quality control. Maintain detailed documentation for all estimates, approvals, and customer interactions. Provide excellent customer service and support throughout the entire repair process. Stay updated on industry trends, repair techniques, and relevant regulations. Requirements Qualifications: High school diploma or equivalent; automotive or related vocational training is preferred. Proven experience as an auto repair estimator or in a similar role is an asset. Knowledge of auto body repair techniques and processes. Familiarity with estimating software (such as CCC One, Mitchell, or similar systems). Excellent communication and interpersonal skills, capable of interacting positively with customers and team members. Strong organizational skills with the ability to manage multiple tasks effectively. Valid driver’s license and a clean driving record. I-CAR certification or related qualifications are advantageous. About Kenneth's: Kenneth's Car Care, founded in 1976, has proudly served as the largest independently owned body and mechanic shop in the city of Kingwood. Our commitment to quality repairs and outstanding customer service has made us a trusted name in the community. If you have the skills and drive to excel as a Collision Estimator, we want to hear from you! Apply today and become a vital part of the Kenneth's Car Care team. Benefits Competitive pay and benefits. Friendly, team-oriented work environment. Opportunity to play a key role in our continued success. Schedule: Monday to Friday 7:30 am - 6 pm

Kingwood, Houston, TX, USA

Project Administrator634998409926411217

Project Administrator

Job Summary: Essel is looking for a dedicated and organized Project Administrator to join our team. As a Project Administrator, you will play a key role in assisting project managers in planning, organizing, and monitoring the progress of projects. Your attention to detail and strong communication skills will contribute to the successful completion of projects within established timelines. Responsibilities: Assist project managers in developing project plans, objectives, and schedules. Coordinate project activities and ensure all necessary resources are available. Monitor project progress and provide regular updates to stakeholders. Prepare and distribute meeting agendas, minutes, and other project documentation. Track project expenses and maintain accurate project budgets. Conduct research and compile data for project reports and presentations. Coordinate and schedule meetings, appointments, and travel arrangements for project team members. Manage project files, documentation, and records. Assist with project risk assessment and management. Requirements Proven experience as a Project Administrator or similar role. Strong organizational and time management skills. Excellent attention to detail and problem-solving abilities. Effective communication and interpersonal skills. Proficient in using project management software and Microsoft Office suite. Ability to work well under pressure and meet deadlines. Flexibility to adapt to changing project requirements. Benefits Competitive Salary, Incentive Program, Medical, Dental, and Vision, 401K, Paid Time Off and Paid Holidays

Bedford, TX, USA

Operations Associate - Symonds Wealth Management633920233813791218

Operations Associate - Symonds Wealth Management

Symonds Wealth Management is a retirement planning and investment management firm located in Fort Worth, TX. Job Title: Operations Associate Job Type: Full-Time Location: 2512 Horne Street, Suite 100, Fort Worth, TX 76107 Reports To: Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone that can work at a fast pace, is detail-oriented, wants to support a team, and likes to follow processes and procedures to ensure accuracy and timely communication Responsibilities and Duties Operational Duties Follow necessary steps for investment account creation Continuous follow up on outstanding requirements during account creation and account funding Communicate over the phone and email to gather requirements for account creation Adding, updating, and completing workflows within our CRM system Address work items in NOT IN GOOD ORDER (NIGO) status Add and edit account features such as cashiering requests for a client Work alongside experienced team members and ask for help when needed Customer Service Duties Create a welcoming experience for all guests and team members Answer inbound phone calls and route them to the right person or take a message Handle customer requests and account service items like address and beneficiary changes Set up and maintain our customer online portal experience in eMoney Administrative Duties Data Entry Creating electronic files for clients and accounts Printing, Scanning, Faxing, Mailing, and Filing Qualifications Experience: 1-3 years preferred but not required Education: College degree preferred but not required Skills Required: Computer Skills Communicating Over the Phone Organizational Skills Persistency

Fort Worth, TX, USA

Tru by Hilton, McKinney Front Desk Supervisor634998312919071219

Tru by Hilton, McKinney Front Desk Supervisor

Qualifications High School diploma or higher-level education 3 years of hotel front office experience with a minimum of 1 year at the supervisory level Salaried Employees: Must be willing to work 50+ hours per week; at a minimum of 5 days per week Willing to work the evening shift Process reservations received from sales office and other hotel departments Have complete knowledge of room types and offered rate plans Process cancellations and modifications to reservations Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates Effective communication skills Open with praise, discrete with criticism Self-motivated Effective leadership skills Pleasant personality Well-groomed and professional appearance Effective customer service skills Performance shall be measured by budgeted REVPAR, MSI Index, Guest Service Index (GSI) and the Associate Standard Index (ASI) Benefits Open and close out discount rates on reservation systems when applicable Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows Responsibilities Directly supervise all front office personnel and ensure proper completion of all front office duties Direct and coordinate the activities of the front desk, reservations, and guest services Ensure the proper appearance of the lobby and all public areas, including the breakfast area Act as the Manager on Duty (MOD) when scheduled as such by the General Manager Financial: Aggressively pursue the hotel’s revenue goals and effectively utilize yield management and revenue maximization tools Constantly seek new ways to increase room revenue and occupancy Rates: Aggressively and effectively manage and continuously update rates on the web and all other distribution channels Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities Effectively control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies Guest Service: Ensure that the hotel meets/exceeds Fine Hospitality and Brand standards for guest satisfaction Leading: Motivate, coach and train front office team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to FHG’s Standard Operating Procedures Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations Responsible for the Night Audit Be proficient on the use of the Property Management System, and train front desk personnel on the system Have a good understanding of all of hotel operating procedures Enforce all existing and new policies and procedures with the front office and breakfast area staff Maintain proper staffing in all front office areas and the breakfast area Prepare and post the front office and breakfast area staff work schedules in a timely fashion Conduct regular performance reviews of front office and breakfast area staff Constantly monitor front office communications logs Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy Conduct weekly departmental meetings, and individual meetings as needed Supervise delegated responsibilities and follows up Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par Inform the General Manager of any unique situations, or unusual developments in front office operations Handle guest complaints effectively Responsible for being the hub of communication for the hotel as well as being at the forefront of guest services Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift Required to cover all 3 shifts when there is a consecutive call off Complete weekly schedules for front office and breakfast area staff as per Standard Operating Procedures Understand the Chart of Accounts to code the invoices for the front office and the breakfast area Process reservations by mail, telephone, fax, and central reservation systems referrals Job description Reports To: General Manager Requirements: • High School diploma or higher-level education. • 3 years of hotel front office experience, • Proficient in PEP • At a minimum of 5 days per week. • Willing to work weekend and/or evening shift (flexible schedule). General Responsibilities: • Directly supervise all front office personnel and ensure proper completion of all front office duties. • Direct and coordinate the activities of the front desk, reservations, and guest services. • Ensure the proper appearance of the lobby and all public areas, including the breakfast area. • Act as the Manager on Duty (MOD) when scheduled as such by the General Manager. Primary Functions: Revenue • Financial: Aggressively pursue the hotel’s revenue goals and effectively utilize yield management and revenue maximization tools. Constantly seek new ways to increase room revenue and occupancy. • Rates: Aggressively and effectively manage and continuously update rates on the web and all other distribution channels. • Sales & Marketing: Work closely with the sales team and capitalize on all revenue opportunities. Profit • Effectively control and manage all front office and breakfast area operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies. Quality • Guest Service: Ensure that the hotel meets/exceeds Fine Hospitality and Brand standards for guest satisfaction. Leadership • Leading: Motivate, coach and train front office team members, set goals and hold team members accountable, and provide feedback, rewards, and recognition. • Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to FHG’s Standard Operating Procedures. Specific Responsibilities: • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. • Responsible for the Night Audit. • Be proficient on the use of the Property Management System, and train front desk personnel on the system. • Have a good understanding of all of hotel operating procedures. • Enforce all existing and new policies and procedures with the front office and breakfast area staff. • Maintain proper staffing in all front office areas and the breakfast area. • Prepare and post the front office and breakfast area staff work schedules in a timely fashion. • Conduct regular performance reviews of front office and breakfast area staff. • Constantly monitor front office communications logs. • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy. • Conduct weekly departmental meetings, and individual meetings as needed. • Supervise delegated responsibilities and follows up. • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par. • Inform the General Manager of any unique situations, or unusual developments in front office operations. • Handle guest complaints effectively. • Responsible for being the hub of communication for the hotel as well as being at the forefront of guest services. • Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift. Required to cover all 3 shifts when there is a consecutive call off. • Complete weekly schedules for front office and breakfast area staff as per Standard Operating Procedures. • Understand the Chart of Accounts to code the invoices for the front office and the breakfast area. • Process reservations by mail, telephone, fax, and central reservation systems referrals. • Process reservations received from sales office and other hotel departments. • Have complete knowledge of room types and offered rate plans. • Open and close out discount rates on reservation systems when applicable. • Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows. • Process cancellations and modifications to reservations. • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. • Optimum Attributes: • Effective communication skills • Open with praise, discrete with criticism • Self-motivated • Effective leadership skills • Pleasant personality • Well-groomed and professional appearance • Effective customer service skills • Performance Standards: Performance shall be measured by budgeted REVPAR, MSI Index, Guest Service Index (GSI) and the Associate Standard Index (ASI).

McKinney, TX, USA

Administrative Assistant - Part Time634998156113931220

Administrative Assistant - Part Time

HousePro is seeking a detail-oriented and proactive Administrative Assistant to support our dispatch and management team. In this role you will provide various type of administrative support to ensure the efficient operation of the office. Your responsibilities will vary from data entry, assisting with parts ordering, billing, helping dispatch at high volume call times, various other office tasks, and working on projects as needed. The ideal candidate will have a strong attention to detail, feel comfortable working with a computer (no coding or advanced computed knowledge required), feel comfortable on the phone, and have the ability to multitask in a casual but fast-paced environment. HousePro is a widely-respected HVAC company with over 20 years of experience serving the greater Houston area, and we are looking for a dedicated individual to join our administrative team. This position is part time but may evolve into full time as the company grows. Requirements Experience as an Administrative Assistant or in a similar role Excellent written and verbal communication skills Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) Ability to maintain confidentiality and handle sensitive information Good problem-solving skills and attention to detail High school diploma; additional qualifications as an Administrative Assistant or Secretary will be a plus Benefits $15 - $20 Hourly based on experience Causal work environment Opportunity for advancement over time

Houston, TX, USA

Remote Executive Assistant-Zirtual634997951788831221

Remote Executive Assistant-Zirtual

Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US-based Virtual Assistants (VA) strive to meet and exceed client needs and expectations. The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VA<>client relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more. This role requires the ability to be on the phone and make outbound calls daily. The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients and being familiar with each client’s needs and preferences. The VA must be willing to make outbound calls. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success. Essential Duties and Responsibilities: The VA will assist the client with: Outbound Calling- Calling warm leads Data collection Scheduling Project management and organization- Facilitate on-time project and goal completion Personal and business calendar management- Scheduling and coordinating appointments as necessary Proactively monitoring the client’s calendars to identify potential conflicts and ensure the team is maximizing the client’s time Research- This may include research on events, travel, projects, etc. Provide research results to the team members within an established time frame, based on best practices learned in Zirtual training and team preferences. Purchases- Ensuring specifications of the purchase meet the client’s satisfaction. Expense reporting and organization of expenses as necessary. Administrative tasks- This may include but is not limited to: inbox management, calendar management, transcription, standard business correspondence, research, and data entry. Email inbox management- This may require, among other responsibilities, responding to and organizing emails as necessary, based on specific guidelines provided by the client and in line with Zirtual policies and practices. Social media management and marketing Attend meetings virtually- Draft agendas, take meeting minutes, and provide follow-up as required. The VA must provide continuous clear communication about task status, needs, and questions to their clients. They should: acknowledge all tasks assigned within the established time frame ensure that they understand expected due dates, and communicate any changes or delays with the client ensure the client is aware of their hour usage and renewal dates by sending a Weekly Usage Report, and if requested, end of day reporting The VA should be open to feedback from the Account Supervisor on Key Performance Indicators, task quality, and time management The VA will reach out to the Account Supervisor whenever they need additional task support or client coverage during a vacation or illness. The Account Supervisor will facilitate assistance from other VA's. Accurately and in real-time track all billable hours for the client in the official Zirtual time tracking system. Other duties as assigned. Requirements Desired Skills and Attributes: Clear, precise, proactive, and professional written and verbal communication skills Ability to organize and effectively prioritize tasks Ability to multi-task with various programs and learn new programs as required Ability to commit to a minimum of one year with Zirtual Must have meticulous attention to detail, along with the ability to comprehend difficult tasks Capable of responding to stress in a fast-paced environment Strong interpersonal skills and ability to quickly develop working relationships Affable and enthusiastic attitude toward teamwork Internet/Web and computer savvy Qualifications: Associate’s Degree, Bachelor's Degree, or a minimum of 7 years experience as an Executive Assistant to C-level executives Minimum of 4 years of administrative experience Preferred experience working with C-level executives Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office Proficiency with a task management program such as Trello or Asana Preferred experience with a communication program such as Slack Preferred experience with a CRM platform such as SalesForce, Hubspot, or Zoho Preferred experience with an expense reporting program such as Quickbooks or Expensify Preferred experience with a travel management program such as Concur Preferred experience with a social media management program such as Hootsuite and Wordpress Reliable Internet connection, computer, and phone Typing ability of at least 50 WPM with accuracy Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client Compensation You will be compensated as a 1099 independent contractor. VA's are paid a set amount of their client's monthly plans, with monthly pay averaging $1500-$3800 per month, depending on the client mix Outbound calling client plans are paid at a higher minute-based rate

Houston, TX, USA

$1,500-3,800/month

Client Services Associate - Waterworth Wealth Advisors634997786078731222

Client Services Associate - Waterworth Wealth Advisors

Full-time, Client Service Associate (CSA) Requirements Summary: Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of managing personal finances by making them less complicated and taking a holistic, proactive, and streamlined approach. We are seeking a motivated, self-directed individual who can help conduct the smooth operations of a fast-paced, growing financial planning firm. The Client Relations Associate supports the practice with various functions and tasks. The successful candidate will possess a high level of integrity, energy, and excellent client-facing skills. The Client Relations Associate manages the CRM system, schedules appointments, does meeting preparation and follow-through. This role offers an opportunity for growth into roles with expanded responsibilities with a firm committed to high-touch/high-tech comprehensive wealth management solutions for individuals with complex financial situations. If you are energetic, collaborative, client-focused, and have a heart to serve others, Waterworth Wealth Advisors is your place. Critical Outcomes and Responsibilities: Supports the delivery of financial advice and services to clients, including handling all administrative functions with Financial Advisors and the firm with the goal of client retention, client satisfaction, and reaching business objectives Deepen client relationships through proactive, regular client interaction, including appointment scheduling and correspondence: answer all incoming calls and make positive client impressions on behalf of the firm Assist in client meeting preparation and follow-up, including assembling requisite paperwork, report generation, and post-meeting documentation Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures Deposit checks received and maintain the check blotter in adherence to compliance guidelines Maintain CRM database; define and ensure adherence to appropriate client service models Manage and update mailing lists for birthdays, holidays, and firm marketing efforts Manage multiple and competing priorities daily in pursuit of business objectives Support client communications and social media marketing Qualifications, Skills, and Behavioral Requirements: Bachelor's Degree along with a minimum of 3 years executive administrative experience; financial services industry experience a plus Strong written and verbal communication skills Ability to pay close attention to detail, ensure accuracy and completeness of work Proficient with CRM Systems as well as Outlook, Microsoft Word, Excel, and PowerPoint Basic knowledge of financial principles, retirement products, or financial planning Proven ability to manage advanced, confidential, administrative duties Outstanding organizational skills and excellent follow-through Capable of acting as a self-starter with an excellent ability to multi-task and prioritize Effective without direct management and a structured environment, but able to follow procedures and regulatory requirements Prefers a systematic approach to decision making but is capable of timely responses Prefers to be accommodating to the needs of clients and co-workers but able to take a personal position that is different from the groups' position when necessary ***Federal, State, and local background checks are required. ***Credit Check required Interested parties should email their resume as well as a letter of interest to seana@waterworthwa.com. We will start interviewing immediately, and we will accept resumes until we have the right person on board. Benefits A collaborative team environment with competitive pay and an opportunity for team bonuses Growth opportunity (education/experience/exposure to high level investing and financial matters) Direct communication/access to the principle of the firm PTO and Holidays Discounted gym rates Health benefits Birthday and Team Celebrations

Grapevine, TX, USA

Wound Care Nurse (LVN)633920702935051223

Wound Care Nurse (LVN)

*This is an administrative position* We are seeking Administrative Licensed Vocational Nurses to work in our Austin, TX virtual and mobile medical practice. Currently we have full-time openings ready to fill immediately in the client success and referral coordinator department. Must be skilled on computer, phone, and managing patient information in an EMR. Join us today to see how we are creating a revolution in healthcare! MORE INFO The medical practice operates under 4 brands: Woundlocal, a mobile advanced wound care clinic serving patients throughout the state of Texas. DMElocal, a DME distributor serving patients throughout the state of Texas. HALO, a mobile transitional and complex care management clinic serving patients throughout the state of Texas. Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor. Requirements Qualifications for Clinical Support Specialist: Administrative experience in a clinical setting Minimum 2 years post-high school education or training History of maintaining full-time employment 2+ years with one employer Positive attitude and a big smile, yes really! Experience working daily in a EMR High attention to detail, we are talking about patient lives here Punctual, dependable, and very organized with your schedule Goal-oriented and eager to receive coaching and performance measurement Professional appearance, demeanor, and behavior Comfortable on apple computers, since you will be using one all the time Benefits Why this job is AWESOME: Join us and you will see, we don’t do things like everyone else. We are the newest and fastest-growing in popularity for online healthcare. It’s no secret how we're accomplishing this… it’s our incredible team members and the culture we’re building! If you are looking for an amazing place to work, grow, learn, and have a blast - this is it. Great team! We spend a ton of time investing in our people and our culture including frequent company sponsored events. Great pay! We pay well and your pay scales based on performance. Great opportunities! We're growing and we like to promote from within including company sponsored career development. Great office! Easy access off of N Mopac, covered parking garage with covered walkway to the building, on-site gym, shower, café and daily food delivery service. We provide lunch every Friday to the staff. Job Types: Full-time Salary: From $28.00-$35.00 per hour Benefits: Health insurance Free telehealth visits through askmindi On-the-job training Company sponsored career development Opportunities for advancement Paid time off Employee discount on company supplement store Work setting: Administrative office setting - no remote work Schedule: No less than 40 hours per week Monday to Friday

Austin, TX, USA

Data Entry Clerk634999275818271224

Data Entry Clerk

Professional Civil Process (PCP) is looking for a Data Entry Clerk – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Data Entry Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We’ve been serving the legal community for over forty years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: Input data onto the computer database in a timely and accurate manner Input new client files onto the computer database in a timely and accurate manner Collect payment upfront from new clients needing service Assist in sorting, packing, and mailing out petitions to file with the court Perform general clerical functions as needed Work reports as assigned Requirements About you: High school diploma or equivalent Typing skills (at least 40 wpm) Strong attention to detail Basic computer skills Multi-tasking skills Accuracy in grammar and spelling Commitment to team results; a team player Benefits Compensation, Hours, and Benefits: Pay: $15/hr Full Time: Monday - Friday, 8 am - 5 pm MEC- Minimum Essential Coverage Health Plan - after 60 days of service Dental/Vision plan - immediate upon hire Ten (10) paid holidays per calendar year - after 6 months of service Paid Time Off (PTO) - after 6 months of service 401K savings plan - after 1 year of service Casual work environment

Spicewood, TX 78669, USA

Data Entry Operator634999201664031225

Data Entry Operator

Join the DATAMARK, Inc. Team as a Data Entry Operator! Are you looking for an exciting opportunity to utilize your data entry skills? Do you thrive in a detail-oriented environment? If so, we have the perfect role for you! As a Data Entry Operator at DATAMARK, you'll play a vital role in the success of our operations by ensuring accurate and efficient data entry. In this position, you'll be responsible for entering client data into our systems while maintaining a high level of accuracy. You'll get to work with a dedicated team who values your input and contributions. Your talent for spotting details and your commitment to quality will make a difference in how we serve our clients. What You’ll Do: Input data accurately and efficiently into our systems, ensuring every detail is correct. Review and verify data for errors or inconsistencies, correcting them as needed. Collaborate with team members to address any data-related challenges, ensuring smooth operations. Follow established procedures to maintain data quality and security. Contribute to a positive team culture where everyone's ideas are valued! If you're excited to be part of a team that makes a real impact and are ready to bring your data entry skills to the next level, we'd love to hear from you! Requirements High school diploma or equivalent Proven experience in data entry or a similar role Strong attention to detail and accuracy Excellent computer skills, including proficiency with data entry software Ability to handle confidential information with discretion Strong verbal and written communication skills A positive attitude and the ability to work well in a team setting Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources $10-$12.50 per hour

El Paso, TX, USA

E-Filing Clerk633935299066911226

Professional Civil Process (PCP) is looking for a E-Filing Clerk – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our E-Filing Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We’ve been serving the legal community for over thirty-five years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas. PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: E-File petitions, affidavits and motions with the court Perform general clerical functions as needed Calling courts for corrections, questions and rejections to filings Work reports as assigned Monitor assigned email address Process incoming citations from the court Requirements About you: High school diploma or equivalent Strong attention to detail Basic computer skills Multi-tasking skills Accuracy in grammar and spelling Commitment to team results; a team player Attention to detail Benefits Compensation, Hours, and Benefits: Full Time: Monday – Friday, 8:00 - 5:00 Pay: $15/hr Dental/Vision plan - immediately upon hire MEC Health Plan - "Minimum Essential Coverage" Preventative Care Only - after 60 days of service Ten (10) paid holidays per calendar year - after 6 months of service Paid Time Off (PTO) - after 6 months of service 401K - after 1 year of service Casual work environment Gym

Spicewood, TX 78669, USA

Front Desk Associate - Part-Time633934881047071227

Front Desk Associate - Part-Time

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights. Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago. POSITION SUMMARY: We are seeking a Hospitality Host/Hostess to join our team in creating a vibrant, dynamic, and inclusive environment. The role emphasizes maintaining a workplace that is Fast, Fun, Friendly, and Professional, with a focus on excellent verbal and written communication skills. This is a part-time role with hours varying depending on study and site needs; some weekend work may be required. The position involves in-person work and prioritizes providing exceptional hospitality experiences to clients and participants. This is a part-time, non-exempt position making $15 per hour. Requirements KEY JOB RESPONSIBILITIES: Attend to clients on-site and provide a high-quality hospitality experience. Greet participants and clients, fostering a friendly yet professional rapport. Review project materials for accuracy and completeness. Engage in audio and video recording activities. Ensuring the assigned room is kept clean and all food service needs are attended to. Provide and assist in tracking compensation to study participants. Perform other administrative, reception, and hospitality duties as required. CORE COMPETENCIES: Exceptional verbal and written communication skills. Strong interpersonal skills to create a warm and accommodating atmosphere. Ability to multitask effectively in a fast-paced environment. Proficiency in Microsoft Office and computer literacy. Strong team collaboration skills and the ability to work independently. QUALIFICATIONS Education: High School Diploma or equivalent Experience: Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred. Administrative or host experience is highly valued. Computer Skills: Proficiency in Microsoft Office and computer literacy.

Houston, TX, USA

Front Desk Coordinator633934775685131228

Front Desk Coordinator

If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Health invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide. We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible. This is a full-time (hourly) non-exempt position with competitive pay based in Spring, TX. As a Front Desk Coordinator, you will: Consult and collaborate with other healthcare providers and specialists to arrange patient appointments and treatment plans Check in on patients regularly and evaluate and document their progress Treat patients with empathy and respect while conducting oneself in a professional manner Greeting patients and visitors with a warm and welcoming smile Answering and placing calls to patients, insurance providers, and external healthcare providers Scheduling appointments and managing patient medical records Conducting monetary transactions and managing patient billing inquiries Coordinating external procedure scheduling with other healthcare providers Providing administrative support to the team and managing general office flow Requirements High school diploma or equivalent (GED) Minimum 2 years of experience in a medical office Front Desk preferred Superb verbal and written communication skills to share updates with patients and other medical staff Computer skills and proficiency in Microsoft Office Strong analytical thinking and the ability to handle multiple tasks concurrently Excellent customer service skills to provide ongoing support for patients and their families Strong organizational and multitasking abilities Ability to handle multiple phone lines, email inquiries, and scheduling requests simultaneously Knowledge of medical terminology, procedures, and billing/insurance protocols preferred Non-smoking and health-conscious individuals preferred What we value: Compassionate Care ❤️ We provide personalized care with compassion and empathy to all our patients. We treat our patients with the same respect and care that we would want for ourselves or our loved ones. Holistic Approach 🌿 We believe in a holistic approach to healthcare, which means treating the whole person, not just their symptoms. Our goal is to identify the root cause of a patient's health issues and create a customized treatment plan that addresses all aspects of their health. Patient Education 📚 We empower our patients with knowledge and education about their health so that they can make informed decisions about their care. We believe that education is the key to achieving optimal health and wellness. State-of-the-Art Technology 💻 We use state-of-the-art technology and equipment to provide the most advanced and effective treatments to our patients. We are committed to staying up-to-date with the latest advances in healthcare technology. Community Involvement 🤝 We are committed to giving back to our community by supporting local organizations and events. We believe in the power of community and are dedicated to making a positive impact on the lives of those around us. Benefits Base Salary: $15 - $17/hour Free Chiropractic Care Discounted prices on supplements and products available in our office. Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Government Holidays) Training & Development Wellness Resources Sandstone Health believes that everyone deserves access to high-quality healthcare, and we are dedicated to providing compassionate care to all our patients. Sandstone Health intends to offer competitive compensation packages that reflect the value and expertise of our employees. Our compensation packages will be determined by job-related, non-discriminatory factors such as experience, skills, and qualifications. In addition to base pay, we offer a comprehensive benefits package that includes health care, paid time off, and other valuable benefits to support the health and well-being of our employees.

Spring, TX 77373, USA

Bilingual Patient Support Center Representative633920868963871229

Bilingual Patient Support Center Representative

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org. THA is seeking a Bilingual Patient Support Center Representative (Hybrid) to answers phones for multiple clinic locations and handles all day-to-day administrative tasks required to keep the clinics running smoothly. This person’s primary responsibility is to attend to patients on the phone, coordinates and organizes appointments, and document interactions to facilitate the smooth running of the in-clinic healthcare environment and delivery of high-quality patient care. This position is a hybrid role that will support the call center primarily but will also be working in clinic and assisting with front desk in-clinic coverage, based on staffing. Candidates must be in the Austin Metro area and have the ability to commute to clinic as needed. What you would do: Conduct incoming and outgoing calls as needed to respond to inquiries made by patients, vendors, insurance companies and other medical facilities Schedule/reschedule patient appointments per stated guidelines Accurately register patients in electronic health record according to established protocols Set appropriate expectations to patients regarding the patient visit Maintain and manage patient records with minimal errors Conduct all patient interactions in a manner that is patient-centered, reflective of THA/Kind Clinic values, and ensures highest level of patient satisfaction Safeguard patient privacy and confidentiality Continuously meet or exceed organization defined metrics regarding call/patient interactions Resolve patient complaints and escalate to additional leadership support as needed, and within appropriate timeframe Actively engage in a quality improvement culture within department/organization and participate in identified quality improvement activities Travel to and from Clinic to provide reception coverage: greeting patients, scheduling appointments, maintaining clean reception area, and checking patients in and out for appointments, as well as other related duties when needed. Report all qualified travel expenses and mileage in accordance with applicable rules and policies Assist Patient Support Center leadership in creating processes and systems that facilitate optimal Patient Support Center flow Assist other members of the Patient Support Center and clinic reception as needed Perform other duties as assigned Knowledge Skills and Abilities Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel. Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. Well-developed verbal and written communication skills in English; Additional language abilities desired. Ability to work well under pressure with minimal supervision. Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations. Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Must be able to work productively with other departments and employees. Ability to work with professionals from various partners and organizations. Works full 40 hour schedule as assigned which includes weekend hours Must be able to travel to and from clinic sites as needed. Ability to successfully manage conflict, negotiating “win-win” solutions. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Compensation Based on job duties and requirements, this position is placed in salary band 38 with an hourly rate of $20.80 per hour. Initial placement will be based on hired candidate's qualifications and relevant experience. Applicant Information: Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification. The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Requirements Your previous work life and education must include: High School Diploma 1 year experience in a medical setting & or call center experience Knowledge of medical terminology, procedures and diagnosis Knowledge of computer and relevant software applications Knowledge of general administrative and clerical procedures Bilingual in English and Spanish Your previous work life and education would ideally include: Prior experience in a non-profit organization Prior experience working with historically underserved populations Working knowledge of HIPAA regulations Working knowledge of Athena electronic medical record Working knowledge of healthcare insurance preferred 2+ years of experience in working with diverse populations, including LGBTQ+ and other marginalized populations Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403b) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Holidays) Disability (Short Term & Long Term) Training & Development

Austin, TX, USA

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