Description
Summary:
Seeking an experienced and passionate Bike Shop Manager to lead day-to-day operations, drive sales, mentor a team, and deliver outstanding customer experiences in a fast-paced environment.
Highlights:
1. Lead daily shop operations, sales, and team development
2. Hands-on leadership role with service support when needed
3. Deliver outstanding customer service and promote cycling passion
🚴 Bike Shop Manager — Great Opportunity 🚴
Brands We Carry: Trek • Aventon • Electra • Pivot
We’re looking for an experienced Bike Shop Manager with strong industry knowledge, leadership skills, and a genuine passion for cycling. This is a hands-on leadership role — previous bike shop experience is required, along with the ability to step into service and help wrench when needed.
You’ll lead day-to-day shop operations, drive sales performance, develop your team, and deliver an outstanding customer experience that Global Bikes is known for.
👉 You are:
Dependable and accountable
People-oriented and customer-focused
Adaptable and proactive
Detail-driven and organized
Positive, energetic, and solution-oriented
A strong problem-solver who thrives in a fast-paced environment
Bike shop experience required. Management experience strongly preferred.
👉 Duties include, but are not limited to:
Deliver outstanding customer service through personalized, knowledgeable interactions
Educate customers on bicycles, e-bikes, accessories, apparel, and cycling services
Drive store sales, energy, and daily performance
Lead by example on the sales floor and in the service area
Jump into service work when needed — including tune-ups, adjustments, and troubleshooting during peak times or staffing gaps
Manage inventory processes including ordering, receiving, and merchandising
Maintain clean, organized, and visually appealing sales floors
Train, mentor, and coach team members
Communicate and reinforce company policies and procedures
Monitor staff productivity and store performance metrics
Support overall shop operations and special projects as needed
👉 Requirements:
2+ years of bicycle retail experience (required)
Sales leadership or management experience (strong plus)
Strong organizational, communication, and multitasking skills
Ability to thrive in a dynamic, high-volume retail environment
Passion for cycling and promoting an active, healthy lifestyle
Ability to safely lift and carry up to 70 lbs (yes — e-bikes are heavy 😉)
Flexible availability including evenings and weekends
Self-motivated, team-oriented, and customer-focused
👉 Benefits:
Paid Time Off
Health Insurance
Dental & Life Insurance Options
Generous Employee Discounts
401(k) Program
All inquiries will be handled with strict confidentiality.
Please submit your resume for consideration.