Summary: This role offers a dynamic blend of helpdesk, network support, and client-facing work for a Network Support Engineer who enjoys problem-solving across diverse environments. Highlights: 1. Variety of work across multiple client environments 2. Relaxed, team-oriented environment 3. Opportunity to grow across networking, cloud, and security Network Support Engineer (Windows / Server / Network) 📍 Elgin, IL (Onsite) | Full-Time 💰 Competitive Salary (Based on Experience) About Us We’re a growing IT services (MSP) and wireless internet provider based in Downtown Elgin, supporting small and mid-sized businesses for over 20 years. Our focus is delivering reliable, hands-on IT support across Windows and cloud-based environments. The Opportunity We’re looking for a Network Support Engineer who enjoys variety, problem-solving, and working directly with users. This role blends helpdesk, network support, and onsite client work, making it ideal for someone who likes to stay active and work across different environments. What You’ll Do 🔧 Provide Tier 2/3 support across multiple client environments 🖥️ Troubleshoot Windows servers, PCs, and network issues ☁️ Support Microsoft 365, Azure, and Active Directory 🌐 Work with routers, switches, firewalls, and VPNs 📞 Handle helpdesk tickets (remote & phone support) 🚗 Perform onsite support at client locations 📄 Document systems, procedures, and solutions What You Bring ✔ Experience with Windows OS, Active Directory, and Microsoft 365 ✔ Strong troubleshooting and communication skills ✔ Understanding of networking fundamentals and security ✔ Ability to manage multiple clients and priorities ✔ Valid driver’s license & reliable transportation (mileage reimbursed) Nice to Have ➕ Network+, certifications, or equivalent experience ➕ Experience with firewalls, VoIP, or wireless technologies ➕ Exposure to cybersecurity or network design Why Join Us ✅ Variety of work—no two days are the same ✅ Relaxed, team-oriented environment ✅ Opportunity to grow across networking, cloud, and security ✅ Established company with a strong reputation Additional Info This is an onsite role (not remote) Occasional after-hours or weekend work may be required No agencies, please Apply 📩 Send your resume and salary requirements to apply