Hawaii Other Job Listings

Workable

Service Coordinator

Are you the type of person who lives to make things happen for others—calm under pressure, highly organized, and always two steps ahead? We’re looking for a Service Coordinator to be the heartbeat of our service team. While you won’t be fixing computers or handling tech directly, you’ll be the one keeping everything on track—making sure the right technician is scheduled, the client is informed, and nothing falls through the cracks. Think of it like being a concierge for our clients and technicians: You’re guiding the day, coordinating schedules, answering questions, relaying updates, and handling a dozen moving pieces—without ever losing your cool. This is a great fit for someone who’s worked in hospitality, customer care, or medical scheduling—and knows what it’s like to balance high volume, unexpected changes, and clients who need to feel taken care of. You’ll be trained in our systems (like ConnectWise and N-able), but what we really need is your confidence, clarity, and commitment to follow-through. If you’ve got hustle, heart, and a love for people, this role could be your on-ramp to a career in tech. Requirements You’ll truly excel in this position if you: Bring experience in balancing schedules, troubleshooting on the fly, and keeping everyone in the loop. Are a master multitasker with a serene demeanor—able to keep everything on track without losing focus or your calm. Possess the ability to communicate clearly, confidently, and kindly—whether it’s through a quick email, a scheduling update, or a client phone call. Have a passion for supporting a team and simplifying processes for others without seeking the spotlight. Catch the subtle details that often go unnoticed (like incorrect appointment times, missing information, or vague notes—you notice them every time). Can adhere to structured processes while enhancing them once you grasp the “why” behind them. Are curious about technology and eager to learn new tools (we work with ConnectWise, Microsoft 365, and N-able, and we’re here to train you). Bonus points if you: Have experience with calendars, ticketing systems, CRM tools, or dispatcher platforms. Understand what an SLA is—or are keen to learn how we ensure timely and budget-friendly client commitments. Have pursued studies in customer service, IT support, or business administration. Aspire to advance in a company that prioritizes clarity, communication, community, and ongoing improvement. At Intech Hawaii, our values revolve around “Security First” and “Helping People Succeed Through Technology.” In this role, you’ll be instrumental in both—ensuring our service team remains effective while instilling confidence and care in our clients. Benefits Work Benefits We believe that exceptional talent deserves exceptional support. Here’s what awaits you when you become a part of our team: Comprehensive Medical, Drug, Dental, and Vision Coverage – ensuring you and your loved ones stay healthy and thriving. 401(k) Retirement Plan – to help you secure your financial future. Paid Vacation + 12 Paid Holidays – take the time you need to relax, recharge, and live life to the fullest. Monthly Cell Phone Allowance – because maintaining connections should be hassle-free. Paid Parking in Downtown Honolulu – a convenient commute without the added stress. Company Outings – we not only celebrate our achievements but also enjoy fun experiences together as a team. Quarterly Performance Reviews – receive constructive feedback and support to foster your growth. Training & Certification Incentives – we’re committed to funding your development and celebrating your progress. Join a team that invests in your future while making work rewarding today.

Honolulu, HI, USA

Negotiable Salary

Guest Service Executive - PART TIME63499832171907121

Workable

Guest Service Executive - PART TIME

Hale Akua Garden Farm & Eco-Retreat Center is a gorgeous eco-retreat center and certified organic farm, overlooking 30 miles of untouched Maui coastline. It is located in the pristine valley of Huelo, just outside of Haiku. We host individuals, families, couples and small groups who come to unwind and reconnect with their deeper selves. Hale Akua is also a large retreat venue supplier where retreat leaders from all over the world come to host their retreat. The property features an organic farm which draws interest and guests to our property. You will also be working with current an You will be working with an accountant preparing invoices for payment. You will be welcoming registered guests and giving short tours of the property. As your experience with our office grows, more responsibilities will be offered. In hiring for this position, we are seeking to ensure that the retreat center functions well with an excellent guest experience. All employees must have their own car with a current safety check and a current driver's license. Hours for this full-time job are Monday-Friday 9am-5pm. Hours and even occasional days may vary to accommodate events on the property. The job starts out as a training position, where you will work with the other staff, and will eventually graduate to being a fully active member of our team. We would like someone who has had experience with taking at least some retreat, and as a result, has some understanding of the kind of people who come to retreats. We would also like someone who is interested in training in Compassionate Communication (NVC), a system of communication developed by Marshall Rosenberg PhD. (cnvc.org). Basic training in this style is offered from time to time and is important to participate in. Guest Services Executive at Hale Akua Garden Farm & Eco Retreat Center ensures guests receive the best service possible from the property. You provide guests with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Your duties and responsibilities as a Guest Service Executive include: Share in answering all incoming calls, check and forward voicemails and provide details on our retreat center, including available rooms, pricing, and facilities or directing calls to the appropriate staff member. Check your Slack messages for inhouse conversations including guest requests, maintenance needs, housekeeping needs, landscaping needs. Monitor your work email and contact@ email hourly and respond to inquiries of private and retreat guests, retreat leaders, vendors, management, IT and internal staff and forward email to appropriate person wherever needed. File appropriately once completed. Share in greeting and welcoming guests upon arrival and during their stay. Answer guest questions, direct guest concerns to responsible team or staff and/or address/record/resolve and report all complaints. Share in communicating with guests before, during and after their stay via phone or email. Perform concierge duties by answering any question about property or about Maui, and making recommendations for activities and restaurants etc. Learn and understand about Hale Akua lodging and venue facilities and be able to clearly explain about the facilities to retreat guests how they can best utilize Hale Akua amenities for their specific needs. Know how to listen to customer’s needs and responsible for maintaining a consistently high level of customer service as outlined by Hale Akua. Share in performing all incoming/outgoing mail management responsibilities daily, including checking P.O. Box daily, picking up, loading, unloading, storing, & distributing received packages, sending mail/packages for guests and Lori. Share in performing all check-in functions including preparing clipboard and keys, verifying arrival times through email and update in RG and communicating with team (also handing over after-hours check-ins to Night phone attendant and communicate to guest via night phone), communicating house rules to guests upon arrival, completing check-in registration process, providing parking passes, handing over keys, scheduling farm tours & massage, giving property orientation/tour, storing luggage, upselling extra facilities and services wherever possible Share in performing all check-out functions including returning of room keys, collecting payments on pending charges (like farm tours, extra nights, late check-ins etc.), requesting feedback on Guest Comment Forms, and online on Google, Yelp & Trip Advisor, providing gift vouchers to guests (one per guest) for completed comment forms. Share in performing all necessary accounting functions on Retreat Guru PMS including but not limited to adding charges on guest statements, taking payments, moving transactions and final reconciliation to ensure final payments are correct. Share in managing bookings for all Membership rooms including offering Membership rooms when appropriate and upon Lori’s approval, sending pictures and pricing, taking reservations and confirming PayPal payments and recording them under guest reservations. Share in assisting retreat sales team staff member with other daily responsibilities such as group tours etc. whenever necessary or when sales team is not available. Answer any questions they might have in regards to the lodging and venue facilities over phone or in-person. Provide a daily work log to your supervisor via email or Slack. Prepare for all online trainings/meetings 10 minutes ahead of time and be in attendance punctually. Enter a daily work log in the logging software provided. Spend ten minutes daily before leaving for the day to highlight the most important tasks you performed in the day and time spent on those tasks. Participate in a weekly check-in with your supervisor to go work performed in the last week, work planned for the week ahead and any of your questions or concerns. Negotiate, contract and coordinate day events & workshops and perform any required duties including create & execute rental, block & program in Retreat Guru, collect payments and inform neighbors about the event Manage all farm sales duties including taking payments via Venmo or cash, maintaining till with change, locking and unlocking fridge, providing customer assistance, managing inventory in collaboration with farm team. Issuing farm sales punch cards to buyers, punching them and explaining the rewards system. Schedule farm tours based on staff availability, and manage massage appointments for guests who have booked addons while making their reservation by reaching out to them via phone 5 days before arrival. Communicate to general channel about guest check-ins, guests on property, guests leaving and updating the same on the white board calendar in office daily. Reviewing balance due report once every week and ensuring all balance dues are charged. Preparing registration clipboard and keys, verifying arrival times through email and update in RG and communicating with team. Requirements JOB REQUIREMENTS: • Excellent written and verbal communication skills. Highly developed relationship skills, including the ability to see and appreciate other points of view. • Detail-oriented, highly organized, customer-centric and resourceful with ability to prioritize, problem solve and take initiative. • Adept in the use of Zoom, Slack, Outlook, Google Drive, MS Office, particularly Excel and Word, and web-interface systems. • Able to quickly learn and adapt to Retreat Guru property management system for daily retreat management. • Ability to inspire and motivate, as well as to collaborate and build strategic relationships • Demonstrated ability to manage multiple projects simultaneously and able to switch gears and work on and off computer as and when needed. Benefits $22.5 per hour. Use of salt water pool, hot tub and sauna facilities after work hours. Good performance related bonuses too. Opportunities for staff who teach their own classes are possible in our yoga room when that is not being booked by guests.

Haiku, Haiku-Pauwela, HI 96708, USA

$22.5

Field Operations Coordinator63393486207745122

Workable

Field Operations Coordinator

As the Field Operations Coordinator, you will support the front office with the management of our administrative/housekeeping operations, providing superior service to both our owners and guests. Responsibilities: Help monitor the work of independently-contracted Housekeeping staff in rental units for cleanliness, compliance and consistency Promptly report/correct any inconsistencies/maintenance issues with speed and accuracy to ensure guest satisfaction Verify that accurate room status information is maintained and properly communicated Respond to guest problems quickly, efficiently, and courteously Relay information to appropriate personnel Log and deliver all messages, packages, and mail in a timely and professional manner Help manage office supply inventory, and ordering Operate all aspects of Front Office computer system Maintain an organized and comprehensive filing system Assist Field Manager with assigned operational tasks Uphold the Grand Welcome commitment to hospitality Perform other duties as requested by management Requirements High School Diploma or equivalent At least two (2) years of administrative experience in the hospitality industry Proficient with Microsoft Word, and Excel, as well as the ability to quickly learn new systems Demonstrates excellent, well-honed customer service skills Strong written and verbal communication, combined with strong organizational and time management skills Ability to work independently with a sense of urgency at times Able and willing to work some weekends, after hours and/or holidays where needed Has reliable transportation Bookkeeping and or basic accounting experience preferred Working Conditions: Fast paced work environment Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need, so flexibility is expected Position may come into contact with pets Ability to stand, walk, occasional kneeling, lifting and carrying objects weighing 5-25 lbs Drive throughout shift Required to use personal protective equipment to prevent exposure to hazardous chemicals/materials Compensation $20-21/hour Benefits Competitive Compensation Health, Dental, and Vision Coverages 401k with Match Career advancement opportunities All the equipment you’ll need to be successful Join a team that truly lives their values Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation. 

Kailua-Kona, HI, USA

$20