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We strive to deliver unparalleled service and innovative solutions to our customers. Our mission is to empower connectivity while making every customer feel like a hero.\r\n\r\nPosition Overview\r\nWe are seeking an Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth day-to-day operations by managing essential administrative tasks, optimizing workflows, and providing backup support across several departments.\r\n\r\nKey Responsibilities\r\n Customer Interaction:\r\n Answer phones and provide exceptional customer service.\r\n Monitor the intercom system to handle inquiries efficiently.\r\n Order and Returns Management:\r\n Process RMA (Return Merchandise Authorization) requests and manage product returns.\r\n Handle work orders, ensuring optimization for better efficiency and accuracy.\r\n Financial Oversight:\r\n Calculate commissions and manage returns to support accurate financial reporting.\r\n Assist in collections and develop improved systems to ensure timely payments.\r\n Logistics and Shipping:\r\n Coordinate the shipping of parts during office hours to meet client and technician needs.\r\n Cross-Functional Support:\r\n Act as a backup for:\r\n Product ordering, ensuring seamless inventory management.\r\n Customer service tasks, addressing queries and resolving issues.\r\n Technician management, supporting scheduling and communication.\r\n Qualifications\r\n Strong organizational and multitasking skills.\r\n Excellent communication skills, both written and verbal.\r\n Experience with financial calculations and workflow optimization preferred.\r\n Proficiency in logistics, customer service, and administrative tasks.\r\n Tech-savvy with the ability to quickly learn new systems and tools.\r\n \r\nWhy Join Us?\r\n Be part of a company that values innovation and reliability.\r\n Work in a collaborative and supportive environment.\r\n Opportunities for growth and development within the company.\r\n \r\nReady to Apply?\r\nIf you’re passionate about operational excellence and want to contribute to a fast-growing company, we’d love to hear from you! 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Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.\r\n\r\nTHA is seeking a Bilingual Patient Support Center Representative (Hybrid) to answers phones for multiple clinic locations and handles all day-to-day administrative tasks required to keep the clinics running smoothly. This person’s primary responsibility is to attend to patients on the phone, coordinates and organizes appointments, and document interactions to facilitate the smooth running of the in-clinic healthcare environment and delivery of high-quality patient care. This position is a hybrid role that will support the call center primarily but will also be working in clinic and assisting with front desk in-clinic coverage, based on staffing. Candidates must be in the Austin Metro area and have the ability to commute to clinic as needed.  \r\n \r\nWhat you would do:\r\n Conduct incoming and outgoing calls as needed to respond to inquiries made by patients, vendors, insurance companies and other medical facilities \r\n Schedule/reschedule patient appointments per stated guidelines \r\n Accurately register patients in electronic health record according to established protocols \r\n Set appropriate expectations to patients regarding the patient visit \r\n Maintain and manage patient records with minimal errors \r\n Conduct all patient interactions in a manner that is patient-centered, reflective of THA/Kind Clinic values, and ensures highest level of patient satisfaction \r\n Safeguard patient privacy and confidentiality \r\n Continuously meet or exceed organization defined metrics regarding call/patient interactions  \r\n Resolve patient complaints and escalate to additional leadership support as needed, and within appropriate timeframe \r\n Actively engage in a quality improvement culture within department/organization and participate in identified quality improvement activities \r\n Travel to and from Clinic to provide reception coverage: greeting patients, scheduling appointments, maintaining clean reception area, and checking patients in and out for appointments, as well as other related duties when needed.\r\n Report all qualified travel expenses and mileage in accordance with applicable rules and policies\r\n Assist Patient Support Center leadership in creating processes and systems that facilitate optimal Patient Support Center flow \r\n Assist other members of the Patient Support Center and clinic reception as needed \r\n Perform other duties as assigned \r\n \r\nKnowledge Skills and Abilities\r\n Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel.\r\n Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.\r\n Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.\r\n Well-developed verbal and written communication skills in English; Additional language abilities desired. \r\n Ability to work well under pressure with minimal supervision. \r\n Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations.\r\n Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. \r\n Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. \r\n Must be able to work productively with other departments and employees.\r\n Ability to work with professionals from various partners and organizations.\r\n Works full 40 hour schedule as assigned which includes weekend hours\r\n Must be able to travel to and from clinic sites as needed.\r\n Ability to successfully manage conflict, negotiating “win-win” solutions.\r\n Must be able to multi-task, prioritize with strong time management skills. \r\n Exceptional follow through on tasks and assignments\r\n \r\nCompensation\r\nBased on job duties and requirements, this position is placed in salary band 38 with an hourly rate of $20.80 per hour. Initial placement will be based on hired candidate's qualifications and relevant experience.\r\n\r\nApplicant Information:\r\n Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.\r\n Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.\r\n The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.\r\n \r\nEEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. 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Must be skilled on computer, phone, and managing patient information in an EMR.\r\nJoin us today to see how we are creating a revolution in healthcare!\r\n\r\nMORE INFO\r\nThe medical practice operates under 4 brands:\r\n Woundlocal, a mobile advanced wound care clinic serving patients throughout the state of Texas.\r\n DMElocal, a DME distributor serving patients throughout the state of Texas.\r\n HALO, a mobile transitional and complex care management clinic serving patients throughout the state of Texas.\r\n Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor.\r\n \r\nRequirements\r\nQualifications for Clinical Support Specialist:\r\n Administrative experience in a clinical setting\r\n Minimum 2 years post-high school education or training\r\n History of maintaining full-time employment 2+ years with one employer\r\n Positive attitude and a big smile, yes really!\r\n Experience working daily in a EMR\r\n High attention to detail, we are talking about patient lives here\r\n Punctual, dependable, and very organized with your schedule\r\n Goal-oriented and eager to receive coaching and performance measurement\r\n Professional appearance, demeanor, and behavior\r\n Comfortable on apple computers, since you will be using one all the time\r\n Benefits\r\nWhy this job is AWESOME:\r\nJoin us and you will see, we don’t do things like everyone else. 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Administration & Office Support in Austin
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Location:Austin
Category:Administration & Office Support
Data Entry Clerk63499927581827120
Workable
Data Entry Clerk
Professional Civil Process (PCP) is looking for a Data Entry Clerk – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Data Entry Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We’ve been serving the legal community for over forty years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: Input data onto the computer database in a timely and accurate manner Input new client files onto the computer database in a timely and accurate manner Collect payment upfront from new clients needing service Assist in sorting, packing, and mailing out petitions to file with the court Perform general clerical functions as needed Work reports as assigned Requirements About you: High school diploma or equivalent Typing skills (at least 40 wpm) Strong attention to detail Basic computer skills Multi-tasking skills Accuracy in grammar and spelling Commitment to team results; a team player Benefits Compensation, Hours, and Benefits: Pay: $15/hr Full Time: Monday - Friday, 8 am - 5 pm MEC- Minimum Essential Coverage Health Plan - after 60 days of service Dental/Vision plan - immediate upon hire Ten (10) paid holidays per calendar year - after 6 months of service Paid Time Off (PTO) - after 6 months of service 401K savings plan - after 1 year of service Casual work environment
Spicewood, TX 78669, USA
$15
E-Filing Clerk63393529906691121
Workable
E-Filing Clerk
Professional Civil Process (PCP) is looking for a E-Filing Clerk – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our E-Filing Team. About PCP: PCP is the leader in the legal support industry providing filing, serving, and skip tracing services. We’ve been serving the legal community for over thirty-five years. PCP currently handles over 140,000 services of process documents annually. Our corporate headquarters is in Spicewood, Texas. PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA). About the position: E-File petitions, affidavits and motions with the court Perform general clerical functions as needed Calling courts for corrections, questions and rejections to filings Work reports as assigned Monitor assigned email address Process incoming citations from the court Requirements About you: High school diploma or equivalent Strong attention to detail Basic computer skills Multi-tasking skills Accuracy in grammar and spelling Commitment to team results; a team player Attention to detail Benefits Compensation, Hours, and Benefits: Full Time: Monday – Friday, 8:00 - 5:00 Pay: $15/hr Dental/Vision plan - immediately upon hire MEC Health Plan - "Minimum Essential Coverage" Preventative Care Only - after 60 days of service Ten (10) paid holidays per calendar year - after 6 months of service Paid Time Off (PTO) - after 6 months of service 401K - after 1 year of service Casual work environment Gym
Spicewood, TX 78669, USA
$15
Medical Coder - Austin63849314241411122
Workable
Medical Coder - Austin
Woundlocal is looking for a detail-oriented Medical Coder to join our dynamic team in Austin! Responsibilities: Review and analyze medical documentation to ensure accurate coding and billing processes. Assign appropriate codes for diagnoses, procedures, and services according to the guidelines and regulations. Stay up-to-date with coding standards and insurance requirements, including ICD-10, CPT, and HCPCS coding systems. Collaborate with healthcare providers to clarify documentation and ensure completeness. Identify and resolve discrepancies in medical records and coding for accurate claims processing. Evaluate and re-file appeals of patient claims that were denied. Stay up-to-date on new coding ruleas and code changes. Assist in audits and provide necessary documentation for compliance and quality assurance activities. Collect and distribute coding related information and billing issues to management and provider when changes happen. Provide accurate answers to queries from providers, management, and internal staff. Start Date: Immediate Schedule: No less than 40 hours per week Monday to Friday Work Location: In person Austin office (no remote work) Pay: comp package $25.00 - $34.00 per hour, based on experience Duties, Responsibilities, and Compensation will be adjusted to the individual hire's experience level and expertise. Requirements Qualifications: Education: High school diploma or equivalent; completion of a medical coding program and current certification (CPC, CCS, or equivalent) preferred. Training and experience: Minimum of one year of coding experience in a healthcare setting within the last three years preferred. Strong knowledge of medical terminology, anatomy, and physiology. Proficiency in medical coding software and electronic health record (EHR) systems. Strong attention to detail and accuracy in coding. Ability to work independently and manage multiple priorities effectively. Exceptional communication skills for collaboration with healthcare professionals. #zr Benefits Benefits: Medical, Vision, and Dental insurance Paid time off Free Telehealth visits Free lunch every Friday
Austin, TX, USA
$25-34/hour
Operations Specialist63393543075971123
Workable
Operations Specialist
Job Title: Operations Specialist Company: Starlink Installation Pros Location: Austin, TX About Us Starlink Installation Pros is a forward-thinking service provider specializing in professional installations of SpaceX’s Starlink satellite internet systems. We strive to deliver unparalleled service and innovative solutions to our customers. Our mission is to empower connectivity while making every customer feel like a hero. Position Overview We are seeking an Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth day-to-day operations by managing essential administrative tasks, optimizing workflows, and providing backup support across several departments. Key Responsibilities Customer Interaction: Answer phones and provide exceptional customer service. Monitor the intercom system to handle inquiries efficiently. Order and Returns Management: Process RMA (Return Merchandise Authorization) requests and manage product returns. Handle work orders, ensuring optimization for better efficiency and accuracy. Financial Oversight: Calculate commissions and manage returns to support accurate financial reporting. Assist in collections and develop improved systems to ensure timely payments. Logistics and Shipping: Coordinate the shipping of parts during office hours to meet client and technician needs. Cross-Functional Support: Act as a backup for: Product ordering, ensuring seamless inventory management. Customer service tasks, addressing queries and resolving issues. Technician management, supporting scheduling and communication. Qualifications Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Experience with financial calculations and workflow optimization preferred. Proficiency in logistics, customer service, and administrative tasks. Tech-savvy with the ability to quickly learn new systems and tools. Why Join Us? Be part of a company that values innovation and reliability. Work in a collaborative and supportive environment. Opportunities for growth and development within the company. Ready to Apply? If you’re passionate about operational excellence and want to contribute to a fast-growing company, we’d love to hear from you! THIS IS A TEST... do NOT apply here on this site. Submit your resume and cover letter to admin@starlinkpros.com If you fit our THRIVE model on first impressions, we will direct you to the next stage. Benefits Competitive wage, fun work environment, startup environment, possibility for rapid advancement as we grow globally.
Austin, TX, USA
Bilingual Patient Support Center Representative63392086896387124
Workable
Bilingual Patient Support Center Representative
Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org. THA is seeking a Bilingual Patient Support Center Representative (Hybrid) to answers phones for multiple clinic locations and handles all day-to-day administrative tasks required to keep the clinics running smoothly. This person’s primary responsibility is to attend to patients on the phone, coordinates and organizes appointments, and document interactions to facilitate the smooth running of the in-clinic healthcare environment and delivery of high-quality patient care. This position is a hybrid role that will support the call center primarily but will also be working in clinic and assisting with front desk in-clinic coverage, based on staffing. Candidates must be in the Austin Metro area and have the ability to commute to clinic as needed.   What you would do: Conduct incoming and outgoing calls as needed to respond to inquiries made by patients, vendors, insurance companies and other medical facilities Schedule/reschedule patient appointments per stated guidelines Accurately register patients in electronic health record according to established protocols Set appropriate expectations to patients regarding the patient visit Maintain and manage patient records with minimal errors Conduct all patient interactions in a manner that is patient-centered, reflective of THA/Kind Clinic values, and ensures highest level of patient satisfaction Safeguard patient privacy and confidentiality Continuously meet or exceed organization defined metrics regarding call/patient interactions  Resolve patient complaints and escalate to additional leadership support as needed, and within appropriate timeframe Actively engage in a quality improvement culture within department/organization and participate in identified quality improvement activities Travel to and from Clinic to provide reception coverage: greeting patients, scheduling appointments, maintaining clean reception area, and checking patients in and out for appointments, as well as other related duties when needed. Report all qualified travel expenses and mileage in accordance with applicable rules and policies Assist Patient Support Center leadership in creating processes and systems that facilitate optimal Patient Support Center flow Assist other members of the Patient Support Center and clinic reception as needed Perform other duties as assigned Knowledge Skills and Abilities Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel. Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. Well-developed verbal and written communication skills in English; Additional language abilities desired. Ability to work well under pressure with minimal supervision. Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organizations. Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities. Must be able to work productively with other departments and employees. Ability to work with professionals from various partners and organizations. Works full 40 hour schedule as assigned which includes weekend hours Must be able to travel to and from clinic sites as needed. Ability to successfully manage conflict, negotiating “win-win” solutions. Must be able to multi-task, prioritize with strong time management skills. Exceptional follow through on tasks and assignments Compensation Based on job duties and requirements, this position is placed in salary band 38 with an hourly rate of $20.80 per hour. Initial placement will be based on hired candidate's qualifications and relevant experience. Applicant Information: Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification. The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Requirements Your previous work life and education must include: High School Diploma 1 year experience in a medical setting & or call center experience Knowledge of medical terminology, procedures and diagnosis Knowledge of computer and relevant software applications Knowledge of general administrative and clerical procedures Bilingual in English and Spanish Your previous work life and education would ideally include: Prior experience in a non-profit organization Prior experience working with historically underserved populations Working knowledge of HIPAA regulations Working knowledge of Athena electronic medical record Working knowledge of healthcare insurance preferred 2+ years of experience in working with diverse populations, including LGBTQ+ and other marginalized populations Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403b) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Holidays) Disability (Short Term & Long Term) Training & Development
Austin, TX, USA
$20.8
Wound Care Nurse (LVN)63392070293505125
Workable
Wound Care Nurse (LVN)
*This is an administrative position* We are seeking Administrative Licensed Vocational Nurses to work in our Austin, TX virtual and mobile medical practice. Currently we have full-time openings ready to fill immediately in the client success and referral coordinator department. Must be skilled on computer, phone, and managing patient information in an EMR. Join us today to see how we are creating a revolution in healthcare! MORE INFO The medical practice operates under 4 brands: Woundlocal, a mobile advanced wound care clinic serving patients throughout the state of Texas. DMElocal, a DME distributor serving patients throughout the state of Texas. HALO, a mobile transitional and complex care management clinic serving patients throughout the state of Texas. Mindi, a nationwide telehealth platform, sales channel, scheduler, and payment processor. Requirements Qualifications for Clinical Support Specialist: Administrative experience in a clinical setting Minimum 2 years post-high school education or training History of maintaining full-time employment 2+ years with one employer Positive attitude and a big smile, yes really! Experience working daily in a EMR High attention to detail, we are talking about patient lives here Punctual, dependable, and very organized with your schedule Goal-oriented and eager to receive coaching and performance measurement Professional appearance, demeanor, and behavior Comfortable on apple computers, since you will be using one all the time Benefits Why this job is AWESOME: Join us and you will see, we don’t do things like everyone else. We are the newest and fastest-growing in popularity for online healthcare. It’s no secret how we're accomplishing this… it’s our incredible team members and the culture we’re building! If you are looking for an amazing place to work, grow, learn, and have a blast - this is it. Great team! We spend a ton of time investing in our people and our culture including frequent company sponsored events. Great pay! We pay well and your pay scales based on performance. Great opportunities! We're growing and we like to promote from within including company sponsored career development. Great office! Easy access off of N Mopac, covered parking garage with covered walkway to the building, on-site gym, shower, café and daily food delivery service. We provide lunch every Friday to the staff. Job Types: Full-time Salary: From $28.00-$35.00 per hour Benefits: Health insurance Free telehealth visits through askmindi On-the-job training Company sponsored career development Opportunities for advancement Paid time off Employee discount on company supplement store Work setting: Administrative office setting - no remote work Schedule: No less than 40 hours per week Monday to Friday
Austin, TX, USA
$28-35
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