Summary: This full-time, exempt, salaried supervisor role manages operations within a community, providing leadership, direction, and oversight for quality services and staff. Highlights: 1. Lead and supervise professional staff to ensure quality services 2. Oversee program planning, financial management, and census strategies 3. Ensure compliance with state and federal standards Apply Now ResCare Community Living, a part of the Sevita family, provides quality services th empower individuals, enhance independence, and help people live well. Since 1974, we’ve supported individuals with intellectual and developmental disabilities to live more independently home and in their community. With our dediced team and experienced staff, we provide person-centered services th help people build skills, overcome challenges, and reach their full potential. SUMMARY Position Type: Full-time, exempt, salaried supervisor role. Scope of Role: Manages the operions within a community with revenues of around $7.5 million. Key Responsibilities: Provides direction, leadership, and supervision of professional and other staff the program site to carry out operions and ensure quality services to individuals. Ensures compliance with applicable ste and federal standards. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to sisfactorily perform each essential function listed below. Leadership and Supervision: Personnel: Provides leadership including direct supervision of Program Directors or other staff; works with regional support team; implements Sevita employee practices; oversees area safety and workers’ compension implemention; approves area involuntary terminions and reviews written warnings. Hires Program Directors in consultion with the Regional Director and Talent Acquisition teams. Consults with the Program Director and Talent Acquisition teams on hiring Program Supervisors. Training: Assists Program Directors and training managers with organizing and implementing oriention and training for assigned programs according to ste compliance standards; provides oriention, training, and guidance to Program Directors; delivers training as a facilitor as needed for team; periodically audits training records. Program Planning: Management: Oversees system for implemention of program planning; monitors delivery of services and supports to meet Sevita and regulory standards; ensures services are consistent, engaging, and relevant to the individuals served. Overtime: Monitors scheduling, overtime dashboards, and employee utilizion for efficient coverage of area programs. Financial Management: Management: Responsible for financial performance of the area business unit, reviews financial stements, oversees area purchasing, understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance, executes on action plans to improve performance of underperforming programs; assures billing compliance and documention. Individuals’ Served Funds Management: Safeguards individuals' served funds and ensures compliance within area; verifies monthly financial ledgers for completeness and itemized receipts for purchases on behalf of individuals served. Census Management: Marketing: Identifies colleral, social media, virtual tours, and other marketing needs within area and escales to Regional Directors. Referrals: Acts as primary contact for individual / family / guardian and case manager during referral process, responding to inquiries and referrals within a timely and professional manner; coordines local events, community participion, and engagement with referral partners (MCOs, ste referrals); manages intake referral checklist, working referrals in the pipeline in their area; reviews referrals to valide fit for specific locions and identifies and escales potential barriers to serving individuals to Regional Director. Census Performance: Monitors census and referral dashboards, reviewing progress against census targets and analyzing admissions, discharges, and leave days trends. Growth and Development Stregy: Stregy: Implements area core growth stregy (census, periodic billing, new starts) to increase volume. New Program Development: Assists with planning new programs, including locion of real este and purchasing furnishings, supplies and equipment. May identify potential acquisition opportunities as well. Stakeholder Relions: Government Relions: Participes in building relionships with local legislors and government officials; tends grassroots advocacy meetings (e.g., townhalls, advocacy days; lobbies on behalf of individuals and Network as approprie. Customer Service: Implements area stregies to maintain and foster relions with individuals, mentors, families, and guardians; and implements individual sisfaction enhancement plans as approprie; upholds Sevita customer service standards. Compliance and Regulory Management: Quality: Oversees area quality enhancement and implemention plan, coordining Sevita standards, licensing requirements and individual individual’s needs, and reviews area incident reporting. Incident Management: Implements area incident management protocol; ensures timely incident reporting and implemention of corrective action; and assists with area investigions. Licensing: Maintains licensing and compliance for area services and supports; assures timely and accure documention; oversees area implemention of Sevita compliance plan; and assists with correction orders and over-sees implemention of compliance plans. Health and Safety Management: Health and Safety Programs: Oversees development and implemention of area health and safety programs for individuals and employees; and supervises area nurses as applicable. Environment: Maintains area compliance with Sevita and regulory standards for clean, ne, safe living and working environments; and assures pleasant, age-approprie, well- decored home-like residential living environments; and directs area maintenance. Other: Performs other duties and activities as required, including backfilling roles under your supervision. SUPERVISORY RESPONSIBILITIES Manages and supervises Program Directors and assigned personnel. Completes performance evaluions, scheduling, oriention, and training. Makes decisions on employee transfers, promotions, salary changes, discipline, terminions, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representive of the knowledge, skill, and/or abilities required to perform the job. Educion and Experience: Bachelor's degree and three to six years of reled experience with significant management experience in the human services industry. Master’s degree in Human Services, other educion and experience as required by ste. Certifices, Licenses, and Registrions: Licensure(s) as required by ste. Key Metrics Budgeted Residential Census and/or Budgeted Hours List of Active Vacancies and Referrals Billing Timeliness and Accuracy PCard Expense Budget Budget Compliance (budget hours, census, expenses, purchasing, utilizion, etc.) Individuals' Served Funds - Financial Ledger Audit Customer Sisfaction Licensing Compliance Quality (% participion or TQS) Program Visits OnSpring Audit Completion Health & Safety Incident/Compliance Trends Completing Investigions to Standards Open Investigions Overtime Job Requisitions Employee Sisfaction/Engagement, Action Plan Progress and Improvement Other Requirements: Travel as needed Physical Requirements: Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Addendum: CS New Jersey – Refer to: CS NJ Addendum – Area Director _ 2282 Sevita is a leading provider of home and community-based specialized health care. We believe th everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports th lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innove and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discrimine on the basis of race, color, religion, sex (including pregnancy, sexual oriention, or gender identity), nional origin, age, disability, genetic informion, veteran stus, citizenship, or any other characteristic protected by law. Apply Now
Craigslist · HR
Craigslist · HR
