Part Time Then Full Time Entry Level Technician (Scottsdale, AZ)

Geeks Mobile in Scottsdale is hiring entry level IT technician part time initially then full time. You will be trained and certified to become an IT technician. No experience is required. You must like to work with computers and able to pay attention to detail. This position is available to all high school seniors, high school graduates or some college students. Local AZ residents only. If you are an Entry-Level IT technician or studying to be one and have flexible schedule, please respond to this posting tell us about yourself or upload your resume via email (must have a resume to be considered). (Please DO NOT CALL THE OFFICE, we will contact you by phone or email)

Four Peaks Pool Company Has been servicing the valley for 13 yrs. We are looking for a new addition to keep growing. I looking to Fill a Full time cleaning / Tech position - 75 to 100 pool per week ($11 - $17) Truck included - weekly maintenance Experience needed - Please email a resume

We're a point of sale company looking for a Field Service Tech. We service the Phoenix Metro and surrounding areas throughout Arizona. You will travel from store to store (Grocery Stores) fixing their equipment. Including scanner scales, touchscreens, payment devices, self-checkouts, deli scales and similar. We prefer someone with technical experience who knows troubleshooting and basic networking, but if you are hobbyist or have applicable experience, we will consider you too. We're mainly looking for someone who works well on their own, is coachable and can maintain their focus despite distractions. There is a lot of driving with this job, so please have a good driving record, be able to pass a background check, and drug screening. Sounds great right? A lot of driving and working mainly on your own? Well let me share some challenges with you so I'm upfront. Job is basically 8 to 5 IF everything goes well. If it doesn't go well or if we get busy, you will get stuck at stores later than you would like. You will sometimes have to start earlier in the morning or start late for special projects, so you will need to be adaptable. Once you get comfortable, you and the other techs will swap availability on weekends. When you're available for those weekends, you will get called out to run emergency service calls, sometimes far away. You won't get called out every weekend, but it will happen. We also have each tech conduct Preventative Maintenance once a week at a store. That means cleaning out lane equipment, making sure inventory matches and catching any issues that may arise. Sounds like a lot, but once you apply yourself and learn your craft, you will be in and out of stores, and most days should be challenge free. So if you can handle that along with the growing pains of learning the job, please send me your resume and tell me a little about yourself and we can discuss the opening in more detail. Thanks for reading, Steve

Geeks Mobile in Scottsdale is hiring entry level IT technician part time initially then full time. You will be trained and certified to become an IT technician. No experience is required. You must like to work with computers and able to pay attention to detail. This position is available to all high school seniors, high school graduates or some college students. Local AZ residents only. If you are an Entry-Level IT technician or studying to be one and have flexible schedule, please respond to this posting tell us about yourself or upload your resume via email (must have a resume to be considered). (Please DO NOT CALL THE OFFICE, we will contact you by phone or email)

At True North ITG, Inc. we know IT, and we’re consistently driving innovation to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT operations smarter, streamlined, and ultimately, more successful. Our team is filled with passionate people who strive to make a genuine difference for our clients. If you are a driven person with an entrepreneurial spirit who exceeds expectations and appreciates a team-centric environment and awesome coworkers, we would love to talk to you! GENERAL SUMMARY: We seek a highly organized and skilled professional to join our team as an IT Service Liaison with Level 1 (L1) technical support knowledge. The ideal candidate will have a strong background in customer service, exceptional communication skills, and a solid understanding of IT systems and troubleshooting. This role requires the ability to prioritize and coordinate service requests while providing basic technical assistance to end-users. As an IT Services Liaison L1, you will play a critical role in ensuring smooth service operations and timely resolution of technical issues. Essential Duties and Responsibilities: 1. Service Coordination: • Develop and maintain technical knowledge of assigned client environments • Perform regular, proactive service implementing best practices and standards • Receive and log incoming service requests, incidents, and inquiries via phone, email, or ticketing system. • Assign and update ticket priority levels per company standards and based on end user feedback. • Communicate and coordinate with end-users, technicians, and other stakeholders to ensure timely resolution of issues. • Travel between sites to coordinate and deploy equipment, set up printers and PC’s, etc. • Maintain accurate and up-to-date records of service requests, progress, and resolution details. • Provide regular status updates to stakeholders and escalate issues as needed. 2. Level 1 Technical Support: ` • Tackle L1 level issues and escalate when the task cannot be completed within agreed upon service levels • Serve as the initial point of contact for end-users seeking technical assistance. • Respond to user inquiries and troubleshoot technical issues, escalating complex problems to appropriate teams if necessary. • Provide basic technical support for hardware, software, some network, and other IT-related problems. • Perform remote troubleshooting and guide end-users through problem-solving steps. • Identify and escalate recurring issues or potential system-wide problems to the appropriate teams. 3. Documentation and Knowledge Management: • Document service desk procedures, troubleshooting steps, and resolutions for future reference. • Improve customer service, perception, and satisfaction. • Contribute to the knowledge base by creating and updating articles and FAQs. • Provide training and guidance to end-users on basic IT-related tasks and best practices. 4. Customer Service and Communication: • Ensure excellent customer service by delivering timely, friendly, and professional support. • Act as a liaison between end-users and technical teams, facilitating effective communication. • Manage user expectations and provide regular updates on the status of service requests. • Maintain a positive and helpful demeanor while addressing user inquiries and concerns. Knowledge, Skills, and/or Abilities Required: • Associates or Bachelors degree; relevant certifications or technical degree is a plus, or relevant work experience. • Proven experience as a Service Liaison or in a similar role. • Solid understanding of IT systems, networks, and hardware/software components. • Proficient in using help desk software and ticketing systems. • Strong customer service and interpersonal skills. • Excellent written and verbal communication skills. • Ability to prioritize, and manage time effectively in a fast pace environment. • Basic knowledge of Active Directory, email systems, and remote desktop support. • Ability to lift 50+ pounds. • Familiarity with ITIL framework and service management best practices. Preferred experience • Experience in a healthcare environment. • Experience working for an MSP.

Who We Are Headquartered in Bakersfield, California, Klein DeNatale Goldner, LLP has served clients throughout California and beyond with the highest standards of excellence for more than seven decades. Our office provides a range of comprehensive legal services, including: complex business transactions and litigation, estate planning and probate matters, agricultural issues, labor and employment matters, water and public agency law, intellectual property, and emerging health care issues. What You'll Bring: • 5+ years of experience in IT support or systems administration. • Strong expertise in Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive). • Proficiency with Microsoft Entra ID (Azure AD) and identity management. • Experience configuring and managing Intune for device and security policies. • Skilled in Windows Server administration (Active Directory, Group Policy, DNS, DHCP). • Solid troubleshooting skills for Windows 11 desktop and network issues (TCP/IP, VPN, firewalls). • Excellent communication, customer service, and problem-solving abilities. • Experience supporting hybrid environments and integrating with on-premises Active Directory. • PowerShell scripting for automation. (Preferred) • Knowledge of hybrid identity solutions like Entra Connect or Cloud Sync. (Preferred) • Relevant Microsoft certifications (MS-900, MS-102, MD-102, SC-300). (Preferred) Why Choose KDG? • A supportive, collaborative, and inclusive work environment. • Commitment to work-life balance. • Ongoing professional development. • Opportunities for advancement and leadership. Compensation, Benefits, and Perks: • The anticipated base salary range for this full-time role is $70,000 to $80,000 per year, with the final offer dependent on factors such as experience, job-related skills, qualifications, and location. • Comprehensive health insurance plan, including medical, dental, and vision coverage for employees and their dependents. • 401(k) plan with a generous company contribution. • Generous paid time off, including vacation days, personal days, sick days, and paid holidays. • Training programs, and continuing education opportunities. • Wellness programs and mental health support. • Employee Assistance Program (EAP). • Employee recognition and rewards program. • Regular social events and team-building activities. • Modern and beautifully designed workspace. • Well-stocked employee breakroom with healthy snacks, grab-and-go meal options, and a premium coffee and espresso bar. How to Apply We're excited to welcome the next IT professional to our exceptional team at KDG. Apply now and help shape the future of our IT department. Please submit your resume to recruiting@kleinlaw.com.