Low Voltage Technicians are needed (St. Louis MO area)

This is not a remote job. We do not accept applications through this website. Please visit our website for online application, job description and more details about benefits. https://www.coastccu.org/community/careers/ This is an Exempt position. Job Summary Under minimal supervision serves as operating lead for network systems and network communications. Designs, installs, and manages networking and communication solutions. Proactively locates and corrects potential areas of trouble. Configures and manages Cisco ASA and Palo Alto firewalls, SD-WAN architecture and routing, IDS/IPS, and network security systems. Assists the team in ensuring member services are operational 24x7 and supports organization strategic goals and objectives. Essential Functions • Architects, designs, implements, and supports credit union network infrastructure including switches, routers, firewalls, IDS/IPS, SD-WAN, wireless, telephony, vendor circuits, and other communication systems. • Architects, designs, implements, and supports credit union network to ensure high availability of systems including Citrix, Microsoft Windows Server, Email, Virtual Servers (HyperV), Web Filtering, and Database Systems. Designs and implements solutions which operate efficiently, generate a minimum of support calls, and result in few or no emergency actions after deployment. • Architects and directs the implementation of remote service solutions including cloud-based D/R systems, cellular backups, VPNs, remote access for staff, vendor communication, Internet, and site-to-site connections. Provides escalated support for the Systems Administrator as needed. • Implements security networking topologies and features such as VLAN separation, access lists, IPSEC VPN tunnels, AAA authentication, and network load balancing. • Documents and educates Information Systems and Information Security staff on network system operation and support. Maintains detailed documentation of network data flow diagrams, network topologies, and procedures to assist with exams, audits, and network operations and support. • As needed, assists the I.S. team with support issues and escalated problems. • Serves as an escalation resource for the Service Desk, Information Security team, and System Administrators. • Proactively identifies areas needing improvements in disaster recovery / business continuity and implements changes as directed. • Analyzes network performance and recommends improvements in communications and security, and implements as needed. • Supports the Information Security and System Administration teams in continuous security improvement and vulnerability management. • Ensures all new information systems conform to security policy and utilize security best practices. • Monitors and stays current on technical developments in the networking, Internet, communication, and telephony software space. Regularly identifies and recommends new technologies appropriate for the credit union. • Audits network and communication systems and software for license compliance, security readiness, and vulnerability concerns as directed by management. • Identifies cost savings and efficiency improvement opportunities and presents recommendations to management. • Attends out-of-area training and seminars (requiring overnight stays) as appropriate. • Able to work flexible hours, including nights, weekends, and holidays as assigned. • Performs other duties as assigned. Required Knowledge, Skills, and Abilities • Extensive knowledge of key networking protocols including TCP/IP and UDP, and routing protocols such as BGP and OSPF. • Extensive knowledge of Cisco ASA and Palo Alto firewalls and routing. • Extensive knowledge of SD-WAN and VLAN environments. • Understands and accurately responds to complex verbal and written communications with clear and accurate verbal and written responses. • Communicates and works effectively and collaboratively with other teams across all levels of the credit union. Explains technology clearly. • Operates, maintains and troubleshoots a variety of security hardware and software. • Reads and comprehends technology and security manuals, instructions, correspondence, and online documentation in support of current and new technology. • Creates and edits technical documentation, providing clearly understandable and grammatically accurate information for employees. Reviews existing documentation to ensure accuracy and ensure it is understandable by non-IS employees. • Exercises mathematical and conceptual abilities in the development of cost/benefits analysis and other projects requiring abstract reasoning and judgment. • Demonstrates a willingness and enthusiasm for learning and self-development. Education and Experience • Requires a four-year college degree in Computer Science, Computer or Systems Engineering, Information Systems, or similar computer field, or equivalent experience. • Requires at least one Palo Alto Networks Specialist certification. • Requires knowledge and demonstrated experience in Networking Systems, such as Cisco, Palo Alto Networks, Fiber/MPLS/T1, VPN systems, Firewall Administration, Routers, Switches, and SD-WAN. • Minimum of 5 years experience architecting, designing, and implementing network solutions such as Cisco switches and routers, VPNs, Cisco ASA and Palo Alto firewalls, IDS/IPS, and SD-WAN. • Experience with complex Windows environments including Windows Server, Windows Domains, multi-segment LANs, distributed server environments, and virtual servers, is desirable. • Minimum of 10 years total experience implementing, upgrading, and maintaining network and computer systems in a high-availability environment. • Financial services experience is desirable. Additional Requirements • Incumbent must be bondable. Physical Requirements This is a moderately sedentary office classification although standing and walking between work areas is required. Individual(s) in this class must possess the mobility to work in a standard office setting and use standard office equipment, including a computer; visual acuity to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator at a reasonable speed, and to operate standard office equipment. Person(s) in this classification occasionally bends, stoops, kneels, reaches, climbs, and walks; and pushes and pulls drawers open and closed to retrieve and file information. Employee must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds regularly, and up to 50 pounds occasionally. Works in an office environment with moderate noise levels.

DNI/Creative IT Solutions is providing all systems administration and network engineering skill sets for the US Army's global email systems for the Defense Information Systems Agency (DISA). Install, configure, administer and maintain currently supported and subsequent versions of network offerings within a commercial cloud tenant construct. Create Standard Operating Procedures (SOP), and Tactics, Techniques, and Procedures (TTP), The contractor shall ensure all documents and reports are written and formatted properly. Monitor tenant performance utilizing cloud based monitoring and alerting software. Ensures that all projects they are supporting have the latest updates on and that government leadership is tracking any priority efforts that are not expected to meet mission timelines. The contract should be prepared to participate in high level briefings for workload they are supporting. All contractor actions must be done in accordance with official government guidelines to maintain compliance with all government policies and process. The contractor shall deliver Quality Assurance and Service Level Management project reports using Government owned data to perform and provide weekly, monthly, quarterly, and annual Quality Assurance (QA) reports. The contractor shall ensure projects follow government processes for assigning, categorizing, and documenting from start to completion. Maintain the current dashboard and implement necessary changes to report up to date metrics and analyses. The contractor shall have privileged access to a DISA information system, which shall have an ability and authority to control and change program files, and other users’ access to data. Evaluate and engineer highly available network solutions based upon customers’ requirements which are capable of meeting strict uptime requirements. Use the established change management process to provide changes in response to policies, security, or customer requests. Ensure compliance with Joint Task Force (JTF) directives for ports and protocols. Supported functions include but are not limited to installing, configuring, monitoring, operating, upgrading, patching, technical refresh, troubleshooting, deep packet inspection, network packet capture, quality assurance, and Return Material Authorization (RMA) network communications equipment. Ensure the migration and implementation efforts conform to the physical and logical infrastructure and security configurations (such as Access Control List (ACLs) and deny-by-default). Implementation and configurations of hardware or software devices and network functions to support new services and applications. Compliance with security controls, including, but not strictly limited to, providing confidentiality, integrity, and availability as well as government compliance with Security Technical Implementation Guidelines (STIG), Zero Trust and Defense in depth. Interact/coordinate with service desks, technical staff and customers to resolve technical problems or provide information. Perform backups IAW applicable regulations, policies and guidance and ensure backup failures are properly addressed. Provide callback and after-hours support. Work non-prime shift Requirements 5+ years of network engineering experience An active Secret security clearance is REQUIRED. Security+ certification is REQUIRED. Benefits This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. AAP/EEO Statement:  DNI complies with all federal, state and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors.  Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job Summary: This role is on-site and responsible for supporting the organization’s computer systems, hardware and software and helping end users with technical issues submitted through the help desk. Duties and responsibilities: • Installs, configures, upgrades, and troubleshoots problems related to hardware, software, phones, and other equipment (e.g., printers) and systems. . Install and configure Digital Watchdog security systems • Troubleshoots Level 1 problems related to any aspect of network/telecommunications systems and PC’s. • Diagnose, tracks, resolves, and documents problems and resolutions. • Onboards new employees, issues equipment, and assists with workstation set-ups. Provisions system access and sets permission for employees based on department and position. • Supports end user training related to spam filtering. • Offboards employees; retrieves equipment, removes licenses and access from IT systems and business applications upon separation. • Uses internal and external knowledge bases and resources to research issues independently, escalate issues outside the technician’s level of knowledge and experience (including most server and networking issues, as appropriate) • Advises, trains, and assists users on how best to utilize systems. • Coordinates with outside IT consultants regarding systems and issues needing resolution. Qualifications: . Knowledge of Digital Watchdog security systems • Knowledge of iOS, Apple iPads, Square software and POS networks. • Knowledge of Windows 10/11 systems, Microsoft 365, email, and printers. • Ability to provide quality customer service and teamwork while managing multiple tasks and projects under competing deadlines. • Strong senses of discretion, urgency and confidentiality. • Knowledge of iOS, Apple iPads, Square software and POS networks. • Ability to monitor and edit website, as needed. • A knowledge of security systems, with substantial number of IP cameras and related network is a plus. • May be required to assist in the evening and/or weekends and travel occasionally. Will be required to work overtime hours at 4th of July and New Year’s Eve.

Staff4Me is seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic team. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining complex system infrastructures to support our business operations. Your expertise will be pivotal in ensuring the reliability, security, and performance of our systems, contributing to innovative solutions that enhance our service delivery. Responsibilities Design and implement system architectures that meet business requirements and ensure optimal performance. Manage and support the configuration, deployment, and maintenance of system infrastructures. Collaborate with cross-functional teams to integrate systems and applications effectively. Monitor system performance and troubleshoot issues to ensure continuous availability. Develop and maintain documentation for system configurations, processes, and procedures. Lead system upgrades and migrations while ensuring minimal disruption to business operations. Implement and enforce security protocols to protect sensitive data and systems. Mentor junior engineers and provide guidance on best practices and methodologies. Stay updated with industry trends and technologies to recommend enhancements and improvements. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems engineering or a related technical role. Strong understanding of system architecture, networks, and database management. Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Proficient in scripting and automation tools (e.g., PowerShell, Python). In-depth knowledge of security best practices and compliance standards. Excellent problem-solving skills and the ability to work under pressure. Strong communication and teamwork skills. Relevant certifications (e.g., CCNA, MCSE, AWS Certified Solutions Architect) are a plus. Benefits -Competitive salary and benefits package. - Opportunity for growth and career development. - Training and support to enhance technical and customer service skills. - Work in a dynamic and multicultural environment.

Job Summary: This role is on-site and responsible for supporting the organization’s computer systems, hardware and software and helping end users with technical issues submitted through the help desk. Duties and responsibilities: • Installs, configures, upgrades, and troubleshoots problems related to hardware, software, phones, and other equipment (e.g., printers) and systems. . Install and configure Digital Watchdog security systems • Troubleshoots Level 1 problems related to any aspect of network/telecommunications systems and PC’s. • Diagnose, tracks, resolves, and documents problems and resolutions. • Onboards new employees, issues equipment, and assists with workstation set-ups. Provisions system access and sets permission for employees based on department and position. • Supports end user training related to spam filtering. • Offboards employees; retrieves equipment, removes licenses and access from IT systems and business applications upon separation. • Uses internal and external knowledge bases and resources to research issues independently, escalate issues outside the technician’s level of knowledge and experience (including most server and networking issues, as appropriate) • Advises, trains, and assists users on how best to utilize systems. • Coordinates with outside IT consultants regarding systems and issues needing resolution. Qualifications: . Knowledge of Digital Watchdog security systems • Knowledge of iOS, Apple iPads, Square software and POS networks. • Knowledge of Windows 10/11 systems, Microsoft 365, email, and printers. • Ability to provide quality customer service and teamwork while managing multiple tasks and projects under competing deadlines. • Strong senses of discretion, urgency and confidentiality. • Knowledge of iOS, Apple iPads, Square software and POS networks. • Ability to monitor and edit website, as needed. • A knowledge of security systems, with substantial number of IP cameras and related network is a plus. • May be required to assist in the evening and/or weekends and travel occasionally. Will be required to work overtime hours at 4th of July and New Year’s Eve.

Senior Network Engineer Duration: Long Term Contract Location: Getzville NY – Onsite Note: should be expertise in NOC and Operation and should have active Certificate with CCNA, CCNP   Job Description: As a Network Operations Engineer, you will: •             Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc. •             Manage operational network maintenance activities and implement changes •             Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems •             Assist with root cause analysis of incidents •             Assist with periodic network reviews and analysis •             Help with establishment of operational procedures & support documentation •             Review, track and update network operations policies, standards and documentation •             Assist with development of the network management platform adoption, configuration and tuning •             Complete Daily network checks and operational handover duties •             Participate in shift rotation coverage What You'll Need: •             10+ years’ experience in IT infrastructure operations/support role •             Knowledge of network routing and switching technologies and routing protocols •             Experience with various Cisco equipment (routers, switches) •             Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable •             Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable •             Formal technical certification such as CCNA/CCNP