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Mantener los estándares de la empresa asegurando que los empleados conozcan las expectativas, reciban la capacitación adecuada y rindan cuentas por sus acciones. \n\nFunciones esenciales: \nOperaciones generales de la sucursal. \nDesarrollar fuertes relaciones comerciales con los clientes mediante una comunicación abierta y resolviendo rápidamente y de forma efectiva cualquier problema. \nAsegurar el cumplimiento de las políticas y procedimientos establecidos, incluyendo pero no limitándose a seguridad (HACCP, OSHA), personal, seguridad física, control de plagas y control de pérdidas. \nRevisar informes financieros y operativos y tomar las acciones necesarias según los resultados. \nDirigir al personal a cargo para garantizar la gestión oportuna y precisa de todas las operaciones del almacén, incluyendo seguridad, saneamiento, etiquetado de estantes, inventario, exhibición de productos, recepción, abastecimiento, colocación de productos, preparación de pedidos, envíos y servicio al 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Oportunidad de carrera como Gerente de Cuentas de Cobranza. \n\nBeneficios para el Gerente de Cuentas de Cobranza: \n$18.00 - $22.00 por hora + bonificación mensual de hasta $2,000.00 \nCompensación anual: $50,000.00 - $70,000.00 \nBonificación de incorporación de $2,000.00 \nExcelentes beneficios y tiempo pagado libre \nOportunidad de crecimiento profesional a Gerente o Especialista \nPrograma de clientes líder en la industria \nEmpresa consolidada con 36 años de experiencia \nEmpresa nacional presente en 25 estados \n\nResponsabilidades del Gerente de Cuentas de Cobranza: \nGestión de cuentas de cobranza \nAsistir en la concesión de créditos \nAyudar a garantizar el cumplimiento normativo en las sucursales \nDemostrar un alto nivel de servicio al cliente \nTrabajar con software de finanzas al consumidor \nAsistir a clases de capacitación continua \n\nHorario para el Gerente de Cuentas de Cobranza: \nTiempo completo (40 horas) \n100% presencial \nSin trabajo los domingos \nTrabajar la mayoría de los sábados (jornada más corta) con un día entre semana libre \nSe requieren algunas horas en la tarde temprana con entrada tardía \n\nRequisitos para el Gerente de Cuentas de Cobranza: \nMás de 2 años de experiencia en cobranzas, retención de clientes, gestión, centro de llamadas, liderazgo de equipo o representante sénior de servicio al cliente, ventas o campo relacionado \nBuenas habilidades de comunicación, informática y servicio al cliente \nCapacidad para trabajar en el horario indicado y 100% presencial \nCapacidad para aprobar una verificación de antecedentes \n\nPalabras clave: Cobranzas, Retención de Clientes, Centro de Llamadas, Cobro, Finanzas al Consumidor, Crédito, Préstamos, Gestión de Cuentas, Gestión de Cartera","price":"$18-22","unit":null,"currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1755257566000","seoName":"collections-account-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-wisconsin/cate-general-business-unit-manager/collections-account-manager-6339206291622712/","localIds":"2590","cateId":null,"tid":null,"logParams":{"tid":"1a395a50-9a0b-4787-8a83-411c9e28858c","sid":"df1e2593-0912-42c4-9bfe-b020a10ea206"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Appleton,Wisconsin","unit":null}]},"addDate":1755250491532,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Milwaukee, WI, USA","infoId":"6339205899737712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Supervisor del segundo turno - Instalaciones comerciales","content":"En City Wide Facility Solutions, siempre estamos buscando talento de primer nivel. Imagina una organización donde las personas se levantan cada mañana con ganas de crecer, destacar y marcar la diferencia. Nuestro apasionado y comprometido equipo A trabaja de forma colaborativa en una cultura dinámica que destaca la dedicación a servir a los demás con excelencia en todo lo que hacemos. Aquí encontrarás un entorno de trabajo enérgico que equilibra altas expectativas con capacitación, apoyo grupal y diversión.\n\nQuiénes Somos \nEn City Wide Facility Solutions del sureste de Wisconsin, somos más que una empresa de gestión de instalaciones: somos un equipo centrado en las personas y guiado por un propósito, comprometido a generar un impacto duradero. Nuestra cultura se basa en el liderazgo al servicio, la integridad, el trabajo en equipo, el impacto comunitario y la creencia de que se alcanza la excelencia cuando ayudamos a los demás a prosperar. Celebramos los logros, apoyamos a nuestros empleados y contratistas como si fueran familia, buscamos mejorar un 1 % cada día y nunca perdemos de vista el panorama general: ayudar a que nuestros clientes, contratistas y comunidades progresen.\n\nPor Qué Te Encantará Trabajar Aquí \nNos esforzamos intencionalmente por crear un lugar de trabajo donde las personas sean valoradas por quiénes son y por lo que aportan. Ya sea recibir una excelente reseña de un cliente, apoyar a un compañero de equipo o contribuir en una iniciativa comunitaria, encontrarás propósito en tu trabajo y orgullo en tu impacto.\n\n¿Eres Tú Esta Persona? \n¿Tienes experiencia en mantenimiento de edificios, limpieza o industrias similares? ¿Cuentas con sólida experiencia en gestión y buenas habilidades de comunicación? ¿Buscas un puesto a tiempo completo en turno vespertino con un excelente salario y beneficios? Si tu respuesta es sí, considera esta gran oportunidad con City Wide Facility Solutions. ¡Estamos buscando un Supervisor del Segundo Turno para unirse a nuestro equipo de Milwaukee! El Supervisor del Segundo Turno será responsable de ayudar a gestionar el cumplimiento de contratos para los servicios de mantenimiento de edificios designados, así como de mantener la relación entre City Wide y los Contratistas Independientes. El empleado debe tener la capacidad de revisar el contrato del cliente y verificar que se hayan cumplido las expectativas de trabajo. \nLa semana laboral es de lunes a viernes. El turno generalmente comienza a las 3:30 p.m. y termina a las 12:00 a.m.\n\nQué Harás en Este Puesto: \nDesarrollar y mantener relaciones de trabajo productivas con los Contratistas Independientes (CI) mediante la comunicación de las prioridades del cliente y la colaboración para resolver problemas. \nRevisar el alcance del trabajo y garantizar la calidad según cada cuenta para conservar los clientes existentes y captar nuevos negocios. \nComunicarse diariamente con el Gerente de Servicios de Instalaciones (FSM) sobre cualquier problema que requiera atención inmediata, incluido el resumen nocturno por correo electrónico o mensaje telefónico. \nHacer recomendaciones sobre asignaciones de trabajo para los CI, gestionar según los estándares del cliente y las directrices de la empresa, y dar de baja si no se cumplen los acuerdos de nivel de servicio. \nGestionar inspecciones, quejas de clientes, solicitudes de clientes, nuevos inicios con clientes o cuentas que requieran atención. \nAplicar la Política de Inicio de Servicios de City Wide, la Política de Quejas de Clientes y otros procedimientos y políticas operativas. \nGarantizar el cumplimiento de las políticas y procedimientos del cliente, las herramientas y equipos de limpieza autorizados, y su uso adecuado. \nActualizar el CRM en cada cuenta con la documentación correspondiente. \nOtras funciones según sea necesario.\n\nRequisitos \nTítulo de escuela secundaria obligatorio o experiencia equivalente en la industria de servicios de limpieza comercial. \n6 meses de experiencia relacionada en gestión; coaching, motivación, desarrollo y liderazgo de equipos. \nActitud energética, trabajador, confiable, orientado al detalle y con ganas de aprender. \nSe valora experiencia en edificios, instalaciones, limpieza o industrias similares. \nFuertes habilidades de planificación, organización y atención al detalle. \nExcelentes habilidades de comunicación e interpersonales. Disposición para tener conversaciones difíciles cuando sea necesario. \nDebe ser innovador y esforzarse por mejorar continuamente los procesos. \nExperiencia con CRM es deseable. \nTransporte confiable y seguro de automóvil vigente.\n\nRequisitos Físicos \nLos requisitos físicos son representativos de las condiciones que debe cumplir un empleado para desempeñar satisfactoriamente las funciones esenciales de este trabajo. \nSentarse, agacharse, estar de pie y caminar constantemente. Capacidad para levantar 25 libras. 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