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USA","infoId":"6384348061965112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Miss J's Cafe)","content":"Responsabilidades Clave:\r\n 1. Gestión Operativa:\r\n Supervisar las operaciones diarias de Miss J’s Café, asegurando un servicio eficiente y la preparación adecuada de alimentos.\r\n Mantener altos estándares de limpieza, organización y ambiente general en el café.\r\n Asegurar que el café cumpla con todas las regulaciones sanitarias, de seguridad y salud.\r\n Monitorear el rendimiento de la cocina y el comedor para garantizar que se entregue consistentemente comida y servicio de alta calidad.\r\n 2. Gestión de Personal:\r\n Contratar, capacitar y gestionar al personal del café, incluyendo meseros, cocineros, baristas y otros miembros del equipo.\r\n Elaborar horarios de trabajo para asegurar cobertura adecuada durante horas pico y fuera de pico.\r\n Liderar y motivar al equipo para alcanzar un alto desempeño, promoviendo el trabajo en equipo y un entorno laboral positivo.\r\n Realizar evaluaciones de desempeño, brindar orientación y abordar problemas de rendimiento según sea necesario.\r\n Manejar conflictos entre empleados, acciones disciplinarias y asegurar el cumplimiento de las políticas de la empresa.\r\n 3. Servicio al Cliente:\r\n Garantizar un alto nivel de satisfacción del cliente mediante un excelente servicio y un ambiente acogedor.\r\n Manejar quejas y preocupaciones de los clientes de forma profesional y oportuna.\r\n Monitorear la interacción del personal con los clientes para asegurar el cumplimiento de los estándares de servicio de la empresa.\r\n Desarrollar estrategias para mejorar la experiencia del cliente, fomentar visitas repetidas y aumentar la lealtad del cliente.\r\n 4. Gestión Financiera y Presupuestaria:\r\n Gestionar y controlar el presupuesto del café, incluyendo costos de alimentos, mano de obra y otros gastos operativos.\r\n Monitorear el desempeño financiero y asegurar que el café opere dentro del presupuesto, con el objetivo de aumentar la rentabilidad.\r\n Preparar y analizar informes financieros para identificar tendencias, prever necesidades y asegurar que se cumplan las metas financieras.\r\n Implementar estrategias para aumentar ingresos, gestionar costos y maximizar la eficiencia operativa.\r\n 5. Gestión de Inventario y Cadena de Suministro:\r\n Supervisar los niveles de inventario para asegurar que el café tenga suficientes alimentos, bebidas y otros suministros.\r\n Realizar pedidos de inventario y rastrear entregas, verificando precisión y calidad.\r\n Mantener un almacenamiento y manejo adecuado del inventario para minimizar desperdicios y deterioro.\r\n Monitorear los niveles de existencias para evitar excesos o escasez, ajustando los pedidos según sea necesario.\r\n 6. Marketing y Promociones:\r\n Colaborar con el propietario o equipo de marketing para desarrollar e implementar iniciativas que aumenten el tráfico de clientes y las ventas.\r\n Promocionar eventos locales, artículos estacionales del menú u ofertas especiales para atraer a los clientes.\r\n Utilizar redes sociales y otras plataformas de marketing para aumentar el reconocimiento de la marca y el compromiso del cliente.\r\n 7. Cumplimiento y Reportes:\r\n Asegurar que el café cumpla con los códigos sanitarios locales, regulaciones de seguridad y políticas de la empresa.\r\n Completar la documentación necesaria, incluyendo informes financieros, registros de empleados y bitácoras de inventario.\r\n Realizar auditorías periódicas para asegurar que se cumplan todos los estándares operativos y regulaciones de cumplimiento.\r\n 8. Desarrollo del Equipo:\r\n Fomentar una cultura positiva en el equipo al incentivar el desarrollo profesional y promover desde dentro.\r\n Brindar capacitación regular sobre servicio al cliente, seguridad alimentaria y procedimientos operativos.\r\n Desarrollar y ejecutar planes de entrenamiento para mejorar las habilidades del personal y las oportunidades de progresión profesional.\r\n \r\n Requisitos:\r\n Experiencia: 3-5 años de experiencia en un puesto de gestión, preferiblemente en un café, restaurante o entorno de hospitalidad.\r\n Habilidades:\r\n Excelentes habilidades de liderazgo y comunicación interpersonal.\r\n Capacidad para gestionar presupuestos, rastrear gastos y analizar datos financieros.\r\n Habilidades excepcionales de servicio al cliente con enfoque en crear experiencias memorables.\r\n Conocimiento en gestión de inventario, pedidos y control de costos.\r\n Capacidad para motivar, capacitar y desarrollar a un equipo de empleados.\r\n Dominio de sistemas punto de venta (POS), software de inventario y otras herramientas de gestión empresarial.\r\n \r\n Educación: Diploma de escuela secundaria o equivalente; un título en administración de empresas, hostelería o campo relacionado es un plus.\r\n \r\n Requisitos Físicos:\r\n Capacidad para permanecer de pie durante largos periodos y moverse por todo el café.\r\n Capacidad para levantar y transportar hasta 50 libras.\r\n Capacidad para trabajar en un entorno rápido y de alto estrés.","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758777192000","seoName":"general-manager-miss-js-cafe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-springfield11/cate-general-business-unit-manager/general-manager-miss-js-cafe-6384348061965112/","localIds":"2174","cateId":null,"tid":null,"logParams":{"tid":"95cdd065-a6c9-440a-b30f-5c42a5912c1c","sid":"9e98e943-181e-4e88-a261-747c08000dff"},"attrParams":{"summary":null,"highLight":["Gestionar las operaciones y el personal del café","Garantizar una alta satisfacción del cliente","Supervisar el control de presupuesto e inventario"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Strafford,Missouri","unit":null}]},"addDate":1758777192340,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Mt Vernon, MO 65712, USA","infoId":"6339200368371312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Subgerente General","content":"Travel Centers of America, un operador líder en la industria de combustibles y tiendas de conveniencia, busca un entusiasta y experimentado Subgerente General para unirse a nuestro equipo. Este puesto es fundamental para supervisar las operaciones diarias y garantizar que nuestros centros de viaje ofrezcan un servicio y calidad excepcionales a todos los clientes.\r\n\r\nPrincipales responsabilidades:\r\n Apoyar al Gerente General en la gestión de las operaciones diarias, asegurando el cumplimiento de las políticas de la empresa y las regulaciones del sector.\r\n Apoyar en la contratación, formación y evaluación del desempeño del personal para crear un equipo de alto rendimiento.\r\n Interactuar con los clientes para garantizar una experiencia positiva, gestionando rápidamente cualquier consulta o problema.\r\n Supervisar indicadores financieros, ayudar en la elaboración del presupuesto e implementar estrategias para mejorar la eficiencia operativa y rentabilidad.\r\n Hacer cumplir las normas de seguridad y salud, manteniendo un entorno de trabajo limpio y seguro para empleados y clientes.\r\n Apoyar en la gestión de inventarios, realizar pedidos de suministros y mantener niveles óptimos de existencias para satisfacer las necesidades del negocio.\r\n Colaborar con el Gerente General en iniciativas de desarrollo del personal y actividades promocionales para aumentar la interacción con los clientes y las ventas.\r\n ¡Si te apasiona el sector minorista y tienes sólidas habilidades de liderazgo, nos encantaría que te unieras a nuestro dinámico equipo!\r\nRequisitos\r\nCalificaciones:\r\n Experiencia: 2 a 4 años en un puesto de gestión o supervisión dentro del sector minorista o de hostelería.\r\n Habilidades de liderazgo: Demostrada capacidad para liderar, motivar y desarrollar un equipo, con excelentes habilidades interpersonales.\r\n Orientación al servicio al cliente: Compromiso con ofrecer un servicio excepcional y fomentar un ambiente acogedor para los clientes.\r\n Conocimientos financieros: Conocimientos básicos sobre presupuestos, control de costos e indicadores de desempeño financiero.\r\n Resolución de problemas: Sólidas habilidades analíticas para solucionar inconvenientes y tomar decisiones informadas.\r\n Habilidades de comunicación: Excelente comunicación escrita y verbal para interactuar eficazmente con el personal y los clientes.\r\n Flexibilidad: Disponibilidad para trabajar en distintos turnos, incluyendo fines de semana y días festivos según sea necesario.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756713191000","seoName":"assistant-general-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-springfield11/cate-general-business-unit-manager/assistant-general-manager-6339200368371312/","localIds":"12335","cateId":null,"tid":null,"logParams":{"tid":"62e4b9a9-df49-41eb-b192-8925442624b9","sid":"9e98e943-181e-4e88-a261-747c08000dff"},"attrParams":{"summary":null,"highLight":["Ayudar en las operaciones diarias","Apoyar la formación y desarrollo del personal","Garantizar la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mount Vernon,Missouri","unit":null}]},"addDate":1755250028778,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Strafford, MO 65757, USA","infoId":"6349991603289712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Subway)","content":" Responsabilidades clave:\r\n 1. Gestión operativa:\r\n Supervisar las operaciones diarias del restaurante Subway, asegurando que el negocio funcione sin problemas.\r\n Monitorear y mantener la limpieza, organización y presentación de la tienda según los estándares de Subway.\r\n Asegurar que la tienda cumpla con todas las normas de seguridad alimentaria, higiene y salud.\r\n Mantener un alto estándar de calidad del producto, servicio y limpieza.\r\n Asegurar que todo el equipo esté mantenido y en condiciones de funcionamiento.\r\n 2. Gestión del personal:\r\n Contratar, capacitar y gestionar al personal del restaurante, incluyendo artistas de sándwiches, cajeros y líderes de turno.\r\n Crear horarios de empleados para garantizar una dotación adecuada durante todos los turnos, ajustándolos según sea necesario durante las horas pico.\r\n Dar el ejemplo y fomentar una cultura de trabajo positiva, haciendo hincapié en el trabajo en equipo y altos estándares de servicio.\r\n Realizar evaluaciones de desempeño y proporcionar coaching continuo, retroalimentación y capacitación al personal.\r\n Gestionar la resolución de conflictos y manejar asuntos relacionados con los empleados, incluyendo acciones disciplinarias cuando sea necesario.\r\n 3. Servicio al cliente:\r\n Asegurar altos niveles de satisfacción del cliente proporcionando un servicio excepcional.\r\n Atender quejas y preocupaciones de los clientes de manera rápida y profesional, esforzándose por resolver los problemas en tiempo hábil.\r\n Asegurar que los miembros del personal sigan las pautas de servicio al cliente de Subway, manteniendo un ambiente amable y acogedor.\r\n 4. Gestión financiera y presupuestaria:\r\n Gestionar el presupuesto del restaurante, incluyendo la supervisión de ventas, costos laborales, costos de alimentos y otros gastos.\r\n Monitorear el desempeño de la tienda revisando informes financieros, identificando tendencias e implementando estrategias para maximizar la rentabilidad.\r\n Controlar costos mediante la gestión de inventarios, reducción de desperdicios y maximización de la eficiencia operativa.\r\n Supervisar el manejo de efectivo, incluyendo depósitos, y asegurar transacciones financieras precisas y oportunas.\r\n 5. Gestión de inventario y cadena de suministro:\r\n Gestionar los niveles de inventario para asegurar que la tienda tenga suficientes alimentos, bebidas y suministros.\r\n Realizar pedidos y recibir entregas, verificando la exactitud y calidad de los productos.\r\n Monitorear el uso del inventario para minimizar desperdicios y asegurar que los niveles de stock se mantengan sin exceso de existencias.\r\n 6. Marketing y promociones:\r\n Implementar estrategias de marketing local para aumentar el conocimiento de la marca y atraer clientes.\r\n Trabajar con el propietario de la franquicia o el gerente de área para promover campañas de marketing nacionales o regionales de Subway.\r\n Ayudar con promociones en la tienda, lanzamientos de nuevos productos y programas de fidelización de clientes.\r\n 7. Cumplimiento y reportes:\r\n Asegurar que la tienda cumpla con todas las regulaciones locales de salud, códigos de seguridad y políticas de la empresa.\r\n Completar documentación e informes necesarios, incluyendo informes de ventas, registros de inventario y expedientes de empleados.\r\n Realizar auditorías periódicas de las operaciones de la tienda para asegurar el cumplimiento de los estándares y políticas de Subway.\r\n 8. Desarrollo y liderazgo del equipo:\r\n Mentorear y guiar a los empleados para fomentar su crecimiento profesional y mejorar su desempeño.\r\n Desarrollar planes de capacitación y realizar sesiones de entrenamiento para empleados nuevos y actuales.\r\n Fomentar un ambiente de respeto e inclusión entre el equipo.\r\n Fomentar la retención de empleados mediante reconocimientos, recompensas y ofreciendo oportunidades de ascenso.\r\n \r\n Calificaciones:\r\n Experiencia: 2-5 años de experiencia en gestión de restaurantes o ventas minoristas, con al menos 1-2 años en un cargo de supervisión o liderazgo.\r\n Habilidades: \r\n Fuertes habilidades de liderazgo, comunicación e interpersonales.\r\n Capacidad para gestionar presupuestos, rastrear gastos y analizar el desempeño financiero.\r\n Excelentes habilidades de servicio al cliente con la capacidad de abordar y resolver quejas de manera efectiva.\r\n Conocimientos sobre gestión de inventario, pedidos de suministros y control de costos.\r\n Capacidad para motivar, capacitar y desarrollar un equipo.\r\n Conocimiento de sistemas de punto de venta (POS) y software de gestión de restaurantes.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756710723000","seoName":"general-manager-subway","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-springfield11/cate-general-business-unit-manager/general-manager-subway-6349991603289712/","localIds":"2174","cateId":null,"tid":null,"logParams":{"tid":"90f203b0-96c9-4b79-9fa7-c85355597f60","sid":"9e98e943-181e-4e88-a261-747c08000dff"},"attrParams":{"summary":null,"highLight":["Gestionar las operaciones del restaurante Subway","Dirigir y capacitar al personal","Garantizar la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Strafford,Missouri","unit":null}]},"addDate":1756093094006,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Springfield, MO, USA","infoId":"6339203997235312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General/Gerente de Mercado - Crawlspace Medic y Basement Pros","content":"¿Eres un líder fuerte que siente que ha llegado a un punto muerto en su carrera? ¿Eres una persona visionaria, que piensa en grande y actúa de forma independiente? ¿Ves el mundo a nivel macro, pero también tienes la capacidad de profundizar en los detalles y crear sistemas cuando sea necesario? Si tienes una necesidad urgente de crecer en un entorno acelerado y la capacidad de asumir el control operativo de un negocio de servicios en rápido crecimiento, podrías encajar bien. Si no puedes pensar estratégicamente, ejecutar tácticamente y generar compromiso con nuestro equipo, NO postules a este puesto. Buscamos gerentes generales que puedan tomar decisiones orientadas al riesgo con mínima supervisión, asumir responsabilidad por los resultados financieros, liderar equipos, delegar y ejecutar sin excusas. Lo más importante: si para ti es significativo asumir la responsabilidad de tus resultados en tu vida laboral, y has tenido dificultades para encontrar un lugar donde tu esfuerzo y dedicación hayan generado las recompensas personales que buscas, deberías seguir leyendo.\n\nHome Brands es una empresa de servicios para el hogar con múltiples marcas y unidades, con la misión de servir a las personas y ofrecer oportunidades transformadoras a líderes extraordinarios. Creemos que desarrollar liderazgo es el primer paso para crear un negocio significativo y duradero en los diversos mercados que atendemos. Consideramos que brindar a nuestros clientes una experiencia de clase mundial significa, ante todo, liderar sirviendo a nuestros empleados. Vivimos nuestra misión comprometiéndonos con cinco virtudes fundamentales, que son la base de nuestro enfoque de liderazgo. En Home Brands, somos:\n\nConfiables: Hacemos lo que decimos que haremos, siempre, sin excepciones. \nConocedores: Somos expertos en nuestra industria. \nHumbles: No actuamos movidos por ambiciones egoístas, sino que consideramos a los demás superiores a nosotros mismos. \nPersistentes: Logramos las cosas del modo correcto, sin importar las circunstancias. \nSinceros: Decimos con amabilidad la verdad, por difícil que sea, y esperamos escucharla de los demás.\n\n¿Y si pudieras perseguir el sueño de liderar tu propio negocio sin arriesgar todo lo que has construido? 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