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De ser aplicable, solicitar la reapertura de la cuenta para realizar actividades adicionales de seguimiento dentro de un número determinado de días, según los requisitos específicos del pagador o el tiempo necesario para que el seguro complete el procesamiento. Debe anotarse todas las acciones realizadas en la sección de notas para garantizar que todos los contactos previos queden registrados y que la historia de la cuenta esté completa.\r\n Tomar las medidas adecuadas para resolver rápidamente los saldos de las cuentas, lo que sea necesario para asegurar el pago de la cuenta y/o llevarla a un cierre exitoso (presentar solicitudes de apelación, corregir información de la cuenta, coordinar solicitudes de registros médicos, solicitar y/o realizar el registro de ajustes en la cuenta, realizar correcciones en la facturación, etc.)\r\n Combinar creatividad y buen juicio para identificar y resolver proactivamente problemas en las reclamaciones, y escalar rápidamente cualquier problema grande o repetitivo a la gerencia para obtener apoyo en la resolución.\r\n Alcanzar estándares establecidos de productividad y calidad dentro de los 30 días posteriores al empleo: mantener una tasa de precisión del 90 %, bajos días en cuentas por cobrar y porcentajes pendientes inferiores al 10 %\r\n Buscar consejo y orientación cuando sea necesario para asegurar una comprensión adecuada\r\n Mantenerse actualizado sobre las reglas, regulaciones, políticas, leyes y directrices aplicables, y seguir los controles internos, las políticas de confidencialidad del paciente y los requisitos del programa\r\n \r\nRequisitos:\r\n Experiencia de 2+ años en cuentas por cobrar/cobros en el ámbito médico profesional\r\n Diploma de escuela secundaria o título equivalente (título asociado o licenciatura relevante preferido)\r\n Dominio de Microsoft Excel, Word, Outlook, Teams\r\n Conocimiento de planes comerciales y gubernamentales, CPT, ICD-10\r\n Dominio de portales de pagadores, Availity, Waystar (eCW es un plus)\r\n Atención al detalle con sólidas habilidades de ingreso de datos (teclado numérico 10, escritura de 40 palabras por minuto)\r\n Excelentes habilidades de comunicación verbal/escrita y servicio al cliente\r\n Conocimiento de terminología médica, directrices de procesamiento de seguros, estatutos TF\r\n Sólida comprensión de ediciones CCI, exclusión mutua, necesidad médica, agrupación de servicios y problemas de coordinación de beneficios\r\n Fuertes habilidades analíticas y de elaboración de informes\r\n Actitud paciente y agradable que funcione bien en equipo\r\n Capacidad para trabajar de forma independiente y tomar decisiones con supervisión limitada según sea necesario\r\n \r\nPuntos Adicionales:\r\n CRCS (Especialista Certificado en Ciclo de Ingresos)\r\n Salud Conductual\r\n \r\nPor qué te encantará trabajar en Serenity:\r\n Realización personal: marca una diferencia real ayudando a nuestros pacientes a 'recuperar sus vidas'\r\n Oportunidades de crecimiento y promoción a medida que continuamos expandiéndonos\r\n Remuneración competitiva\r\n Excelentes beneficios: cubrimos el 90 % del seguro médico, dental y de visión\r\n Plan 401(k): porque tu futuro también merece autocuidado\r\n 10 días de PTO (15 días después del primer año) + 10 días festivos pagados para descansar, reiniciarte y recargar energías\r\n \r\nQuiénes somos:\r\nUtilizando dispositivos médicos avanzados, Serenity Healthcare brinda a nuestros pacientes éxito a largo plazo incluso cuando otros tratamientos han fallado. Con investigación basada en evidencia y resultados comprobados que respaldan nuestro trabajo, ayudamos a los pacientes a recuperar sus vidas mediante un enfoque tecnológico revolucionario en la atención sanitaria.\r\nSerenity Healthcare es un empleador que ofrece igualdad de oportunidades: si cumples con los requisitos, eres bienvenido aquí. 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