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USA","infoId":"6339355690457712","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Sbarro)","content":"Responsabilidades clave:\n\n1. Gestión operativa:\nSupervisar las operaciones diarias del restaurante Sbarro, garantizando una calidad constante en la comida y el servicio.\nMantener la limpieza, organización y presentación del restaurante de acuerdo con los estándares de Sbarro.\nAsegurar que el restaurante funcione eficientemente durante todos los turnos, manteniendo niveles adecuados de personal en horas pico y fuera de pico.\nGarantizar que todos los procedimientos de preparación de alimentos y de cocina cumplan con las normas de salud y seguridad, y supervisar la calidad de los alimentos.\n\n2. Gestión de personal:\nReclutar, contratar, capacitar y gestionar al personal del restaurante, incluyendo cocineros, cajeros y personal de servicio.\nElaborar horarios de trabajo para asegurar cobertura suficiente durante todas las horas de operación.\nBrindar liderazgo y motivación al personal, asegurando que sigan los procedimientos operativos y ofrezcan un excelente servicio al cliente.\nRealizar evaluaciones de desempeño y proporcionar orientación y retroalimentación para mejorar el rendimiento del personal.\nResolver problemas de empleados, solucionar conflictos y ofrecer capacitación para mantener altos estándares de servicio.\n\n3. Servicio al cliente:\nGarantizar un alto nivel de satisfacción del cliente ofreciendo un servicio excepcional en un entorno de ritmo acelerado.\nAtender quejas o inquietudes de los clientes de forma rápida y profesional, asegurando una experiencia positiva durante la comida.\nSupervisar los comentarios de los clientes para identificar áreas de mejora y asegurar que se cumplan sus expectativas.\n\n4. Gestión financiera y presupuestaria:\nSupervisar el desempeño financiero del restaurante, incluyendo el control de costos, la maximización de la rentabilidad y la reducción de desperdicios.\nSupervisar y analizar datos de ventas, gastos y costos laborales para cumplir o superar las metas financieras.\nElaborar y gestionar presupuestos para costos de alimentos, costos laborales y otros gastos operativos.\nPreparar informes financieros y tomar decisiones basadas en datos para mejorar la rentabilidad.\nAsegurar que se sigan correctamente los procedimientos de manejo de efectivo, caja registradora y contabilidad.\n\n5. Gestión de inventario y cadena de suministro:\nSupervisar la gestión de inventario, incluyendo la compra y recepción de suministros, y asegurar que el stock se mantenga en niveles óptimos.\nMonitorear el uso del inventario e implementar controles para reducir desperdicios y minimizar el costo de alimentos.\nTrabajar con proveedores para garantizar entregas oportunas y la calidad de los suministros.\n\n6. Cumplimiento y normas de salud/seguridad:\nAsegurar que el restaurante cumpla con los códigos locales de salud, normativas de seguridad y políticas de la empresa.\nGarantizar que el personal siga todos los procedimientos de seguridad alimentaria, saneamiento y operativos para mantener un entorno de trabajo seguro y limpio.\nRealizar auditorías periódicas del restaurante para asegurar el cumplimiento de los estándares operativos y las directrices de la empresa.\n\n7. Marketing y promociones:\nImplementar y apoyar iniciativas de marketing y promociones locales para aumentar el tráfico y las ventas.\nDesarrollar y ejecutar estrategias para promocionar los productos del menú de Sbarro, ofertas estacionales y promociones especiales.\nColaborar con el franquiciado o gerente de zona para ejecutar campañas de marketing corporativo y asegurar una correcta representación de la marca.\n\n8. Desarrollo del equipo:\nFomentar un ambiente de trabajo positivo en el que los empleados se sientan valorados, motivados y comprometidos.\nBrindar capacitación para mejorar las habilidades de los empleados, centrándose en el servicio al cliente, la seguridad alimentaria y la eficiencia operativa.\nIdentificar y desarrollar candidatos internos para el crecimiento profesional dentro de la empresa.\n\nRequisitos:\n\nExperiencia: 3 a 5 años de experiencia en gestión de restaurantes o en un puesto similar, con experiencia en un entorno de servicio de alimentos de ritmo acelerado.\nHabilidades:\nHabilidades sólidas de liderazgo y relaciones interpersonales, con capacidad para gestionar y motivar a un equipo.\nConocimientos de gestión financiera, incluyendo presupuestación, control de costos y análisis financiero.\nExcelentes habilidades de servicio al cliente, con capacidad para abordar y resolver problemas de forma rápida.\nHabilidades organizativas sólidas y capacidad para realizar múltiples tareas en un entorno de ritmo acelerado.\nDominio del uso de sistemas de punto de venta (POS), software de inventario y herramientas de gestión de restaurantes.\nConocimiento de las normativas de seguridad alimentaria y estándares de cumplimiento sanitario.","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756715542000","seoName":"general-manager-sbarro","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-oklahoma/cate-general-business-unit-manager/general-manager-sbarro-6339355690457712/","localIds":"4659","cateId":null,"tid":null,"logParams":{"tid":"303940d3-cdae-4b3a-9768-14392a8b1816","sid":"d62af05d-6b49-4bf0-b002-9a379c40b750"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Savanna,Oklahoma","unit":null}]},"addDate":1755262163316,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Savanna, OK, USA","infoId":"6349985017651312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Miss J's Cafe)","content":" Responsabilidades Clave:\r\n 1. Gestión Operativa:\r\n Supervisar las operaciones diarias del café, asegurando un servicio eficiente y fluido desde la cocina hasta el cliente.\r\n Monitorear la calidad de los alimentos, los estándares de servicio y la limpieza para garantizar la consistencia y mantener un alto nivel de satisfacción del cliente.\r\n Gestionar el inventario del café, realizar pedidos de suministros necesarios y asegurar un almacenamiento adecuado para minimizar desperdicios y pérdidas.\r\n Asegurar que todas las normas de salud, seguridad e higiene se cumplan constantemente de acuerdo con las regulaciones locales y las directrices de la empresa.\r\n Supervisar todos los aspectos de las operaciones del café, incluyendo la preparación de alimentos, el servicio en sala y la experiencia del cliente.\r\n 2. Gestión y Desarrollo del Personal:\r\n Contratar, capacitar y supervisar al personal del café, incluyendo meseros, cocineros, baristas y personal de apoyo.\r\n Crear horarios de trabajo para garantizar que los niveles de personal sean adecuados según la demanda de clientes, incluyendo horas pico y fuera de pico.\r\n Brindar liderazgo y orientación al personal, fomentando un entorno de trabajo positivo, respetuoso y productivo.\r\n Realizar evaluaciones de desempeño, ofrecer retroalimentación y proporcionar coaching y apoyo para ayudar al personal a mejorar sus habilidades y avanzar en sus carreras.\r\n Atender problemas y preocupaciones del personal, manejando disciplina y resolución de conflictos cuando sea necesario.\r\n 3. Servicio al Cliente:\r\n Garantizar un alto nivel de satisfacción del cliente supervisando la calidad del servicio y asegurando que el café mantenga un ambiente acogedor y amigable.\r\n Atender y resolver quejas o problemas de los clientes de manera rápida y profesional, con el objetivo de superar las expectativas del cliente.\r\n Asegurar que el personal brinde un excelente servicio a todos los clientes, promoviendo visitas repetidas y fidelización.\r\n Interactuar regularmente con los clientes para recopilar comentarios e identificar áreas de mejora en el servicio.\r\n 4. Gestión Financiera y Presupuestaria:\r\n Gestionar y controlar el presupuesto del café, incluyendo costos de alimentos, costos laborales y gastos generales.\r\n Analizar informes financieros para rastrear gastos, ingresos y rentabilidad, e implementar estrategias para mejorar el desempeño financiero.\r\n Mantener controles de costos mediante el monitoreo del inventario, la reducción de desperdicios y la optimización del uso de recursos.\r\n Preparar y presentar informes financieros y de desempeño periódicos al dueño o al gerente de área.\r\n Implementar estrategias para impulsar el crecimiento de ventas, mejorar los márgenes y aumentar la rentabilidad.\r\n 5. Gestión de Inventario y Suministros:\r\n Supervisar la gestión de inventarios, asegurando que el café tenga existencias adecuadas de alimentos, bebidas y suministros.\r\n Realizar pedidos a proveedores, hacer seguimiento de entregas y asegurar la llegada oportuna de productos.\r\n Implementar medidas de control de inventario para evitar el exceso de stock y reducir desperdicios, garantizando al mismo tiempo la calidad y frescura de los productos.\r\n Monitorear el uso de productos y ajustar los pedidos según la demanda para mantener niveles de inventario eficientes.\r\n 6. Marketing y Promociones:\r\n Trabajar con el dueño o el equipo de marketing para desarrollar y ejecutar iniciativas de marketing local, menús estacionales y campañas promocionales para atraer nuevos clientes y retener a los habituales.\r\n Fomentar relaciones con los clientes y la comunidad local para aumentar la visibilidad de la marca y la fidelización.\r\n Gestionar cuentas de redes sociales y otras plataformas de marketing para interactuar con los clientes y promocionar las ofertas del café.\r\n 7. Cumplimiento y Salud & Seguridad:\r\n Asegurar que el café cumpla con todos los códigos sanitarios locales, regulaciones de seguridad y políticas de la empresa.\r\n Realizar auditorías e inspecciones periódicas para garantizar el cumplimiento de los estándares de limpieza, seguridad alimentaria y saneamiento.\r\n Brindar capacitación continua al personal sobre procedimientos de seguridad, manipulación de alimentos y estándares de servicio al cliente.\r\n 8. Liderazgo y Desarrollo del Equipo:\r\n Fomentar un entorno de trabajo positivo e inclusivo que promueva la colaboración y el alto rendimiento del equipo.\r\n Promover la retención del personal reconociendo logros, ofreciendo oportunidades de crecimiento profesional y brindando capacitación y mentoría continua.\r\n Asegurar una comunicación efectiva entre la gerencia y el personal para promover una cultura de equipo unificada.\r\n Dar el ejemplo, demostrando profesionalismo, respeto y compromiso con un servicio de calidad.\r\n \r\n Requisitos:\r\n Experiencia: 3-5 años de experiencia en gestión de restaurantes, gestión de cafés o un puesto similar en el sector de hospitalidad.\r\n Habilidades: \r\n Habilidades sólidas de liderazgo, interpersonales y de comunicación.\r\n Capacidad para gestionar presupuestos, controlar costos y analizar datos financieros.\r\n Excelentes habilidades de servicio al cliente y capacidad para manejar eficazmente las inquietudes de los clientes.\r\n Conocimiento de la gestión de inventarios, pedidos de suministros y normativas de seguridad alimentaria.\r\n Capacidad para motivar y desarrollar a un equipo de empleados, fomentando una cultura de trabajo positiva.\r\n Dominio en el uso de sistemas de punto de venta (POS), herramientas de gestión de inventario y otro software empresarial.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756714977000","seoName":"general-manager-miss-js-cafe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-oklahoma/cate-general-business-unit-manager/general-manager-miss-js-cafe-6349985017651312/","localIds":"4659","cateId":null,"tid":null,"logParams":{"tid":"986d7fdb-43b4-47b7-ac95-18b8385fde3a","sid":"d62af05d-6b49-4bf0-b002-9a379c40b750"},"attrParams":{"summary":null,"highLight":["Supervisar las operaciones y el servicio del café","Gestionar el personal y los presupuestos","Garantizar el cumplimiento y la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Savanna,Oklahoma","unit":null}]},"addDate":1756092579503,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Tonkawa, OK 74653, USA","infoId":"6339203908147512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Dunkin Donuts)","content":"Resumen del trabajo:\r\nEl Gerente General (GM) es responsable de la gestión general de la ubicación de Dunkin' Donuts, asegurando que el restaurante funcione de manera eficiente y rentable. El GM supervisará las operaciones diarias, gestionará al personal, brindará un servicio al cliente excepcional y cumplirá con los objetivos financieros y operativos, manteniendo al mismo tiempo los estándares de la marca.\r\nPrincipales responsabilidades:\r\n Gestión operativa: \r\n Gestionar todos los aspectos de las operaciones del restaurante, asegurando operaciones diarias eficientes y fluidas.\r\n Garantizar que la calidad de los alimentos, el servicio, la limpieza y la rapidez del servicio se mantengan constantemente de acuerdo con los estándares de Dunkin'.\r\n Mantener y supervisar las operaciones diarias, incluyendo personal, inventario, seguridad alimentaria y limpieza.\r\n Asegurar el cumplimiento de las políticas de la empresa, las regulaciones sanitarias y las leyes locales.\r\n \r\n Gestión financiera: \r\n Gestionar los presupuestos y el desempeño financiero del restaurante, incluyendo el control de costos de alimentos, mano de obra y operativos.\r\n Revisar informes financieros y datos operativos para supervisar y cumplir con las metas de ventas y rentabilidad.\r\n Implementar medidas de control de costos para maximizar la rentabilidad, manteniendo al mismo tiempo un servicio y productos de alta calidad.\r\n \r\n Personal y liderazgo: \r\n Contratar, capacitar, supervisar y desarrollar un equipo de empleados, incluyendo líderes de turno, miembros del equipo y otro personal del restaurante.\r\n Programar turnos, asegurando niveles adecuados de personal para satisfacer la demanda de clientes y necesidades operativas.\r\n Realizar evaluaciones de desempeño y proporcionar retroalimentación continua, orientación y capacitación a los empleados.\r\n Motivar e inspirar al personal para mantener un alto nivel de desempeño, servicio al cliente y trabajo en equipo.\r\n \r\n Servicio al cliente: \r\n Asegurar que todos los clientes reciban un servicio excepcional de forma rápida, amable y eficiente.\r\n Atender y resolver quejas, comentarios y preocupaciones de los clientes de manera profesional y oportuna.\r\n Mantener el enfoque en la satisfacción del cliente para garantizar negocios recurrentes y reseñas positivas.\r\n \r\n Salud, seguridad y limpieza: \r\n Mantener un entorno limpio y seguro tanto para clientes como para empleados, asegurando el cumplimiento de los estándares de salud, seguridad y saneamiento.\r\n Realizar inspecciones regulares de seguridad y limpieza en la cocina, el área de comedor y los baños.\r\n Asegurar que se sigan estrictamente las directrices de seguridad alimentaria y todas las normas sanitarias.\r\n \r\n Gestión de inventario y suministros: \r\n Supervisar la gestión de inventario, incluyendo la realización de pedidos y asegurar que el restaurante esté completamente abastecido con alimentos y bebidas.\r\n Minimizar el desperdicio mediante una gestión eficaz del inventario, rotación de existencias y control adecuado de porciones.\r\n \r\n Marketing y promociones: \r\n Colaborar con el equipo de marketing para implementar campañas promocionales y estrategias de marketing local de la tienda.\r\n Asegurar que el lanzamiento de nuevos productos y promociones especiales se ejecute con éxito y de acuerdo con los estándares de la empresa.\r\n \r\n Cumplimiento y reportes: \r\n Asegurar que el restaurante cumpla con todas las políticas de la empresa, incluyendo leyes laborales, regulaciones de seguridad y procedimientos operativos.\r\n Completar y enviar informes diarios, semanales y mensuales sobre ventas, costos laborales y niveles de inventario.\r\n Monitorear y reportar métricas de desempeño operativo al Gerente de Distrito o Gerente de Área.\r\n \r\n Requisitos:\r\n Experiencia: 3-5 años de experiencia en gestión de restaurantes, preferiblemente en un entorno de restaurante rápido o de servicio rápido.\r\n Habilidades: \r\n Fuertes habilidades de liderazgo y gestión de equipos.\r\n Capacidad para tomar decisiones rápidas y resolver problemas en un entorno acelerado.\r\n Excelentes habilidades de servicio al cliente y comunicación.\r\n Conocimientos financieros, incluyendo experiencia en la gestión de presupuestos, pronósticos y control de costos.\r\n Fuertes habilidades organizativas con la capacidad de gestionar múltiples tareas simultáneamente.\r\n \r\n Educación: Diploma de escuela secundaria o equivalente; un título en negocios, hostelería o campo relacionado es un plus.\r\n Certificaciones: Certificación en seguridad alimentaria o equivalente es preferible.\r\n Requisitos físicos: \r\n Capacidad para estar de pie y moverse durante largos períodos de tiempo.\r\n Capacidad para levantar entre 25 y 50 libras.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756714130000","seoName":"general-manager-dunkin-donuts","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-oklahoma/cate-general-business-unit-manager/general-manager-dunkin-donuts-6339203908147512/","localIds":"2985","cateId":null,"tid":null,"logParams":{"tid":"668d8c8a-e194-4065-8416-3d395877d7f9","sid":"d62af05d-6b49-4bf0-b002-9a379c40b750"},"attrParams":{"summary":null,"highLight":["Gestionar las operaciones de Dunkin' Donuts","Dirigir y capacitar al personal del restaurante","Garantizar la calidad de los alimentos y la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tonkawa,Oklahoma","unit":null}]},"addDate":1755250305323,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"37","pageTitle":"Gerente General/Unidad de Negocio en Oklahoma","topCateCode":"jobs","catePath":"4000,4077,4081","cateName":"Empleos,CEO y Alta Dirección,Gerente General/Unidad de Negocio","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Casa","item":"https://us.ok.com/es/city-oklahoma/","@type":"ListItem"},{"position":2,"name":"Empleos","item":"https://us.ok.com/es/city-oklahoma/cate-jobs/","@type":"ListItem"},{"position":3,"name":"CEO y Alta Dirección","item":"https://us.ok.com/es/city-oklahoma/cate-ceo-general-management/","@type":"ListItem"},{"position":4,"name":"Gerente General/Unidad de Negocio","item":"http://us.ok.com/es/city-oklahoma/cate-general-business-unit-manager/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"general-business-unit-manager","total":3,"sortList":[{"sortName":"Mejor coincidencia","sortId":0},{"sortName":"Más reciente","sortId":1}],"breadCrumb":[{"name":"Casa","link":"https://us.ok.com/es/city-oklahoma/"},{"name":"Empleos","link":"https://us.ok.com/es/city-oklahoma/cate-jobs/"},{"name":"CEO y Alta Dirección","link":"https://us.ok.com/es/city-oklahoma/cate-ceo-general-management/"},{"name":"Gerente General/Unidad de Negocio","link":null}],"tdk":{"type":"tdk","title":"Información de contratación de Gerente General/Unidad de Negocio en Oklahoma - OK","desc":"Sitio web de información de contratación de Gerente General/Unidad de Negocio en Oklahoma, proporciona a los demandantes de empleo una gran cantidad de información laboral de Gerente General/Unidad de Negocio, puede buscar empleos y consultar más información de forma gratuita.","keywords":null}},"commonData":null,"hotCate":{"Ingeniería Aeroespacial Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-aerospace-engineering/","Otro Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-other9/","Manufactura， Transporte y Logística Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-mfg-transport-logistics/","Salud y Medicina Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-healthcare-medical/","Médicos Generales Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-general-practitioners/","Call Center y Servicio al Cliente Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-call-center-customer-service/","Ingeniería Reclutamiento":"https://us.ok.com/es/city-oklahoma/cate-engineering/"},"hotCity":{"Indiana Gerente General/Unidad de Negocio Reclutamiento":"https://us.ok.com/es/city-indiana/cate-general-business-unit-manager/","California Gerente General/Unidad de Negocio Reclutamiento":"https://us.ok.com/es/city-california/cate-general-business-unit-manager/"},"hotCateName":"Puestos populares","hotCityName":"Ciudades populares","urlInfo":{"pathname":"/es/city-oklahoma/cate-general-business-unit-manager/","origin":"https://us.ok.com","href":"https://us.ok.com/es/city-oklahoma/cate-general-business-unit-manager/","locale":"es"}}