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Como Ayudante de Entrega en Vesta Home, ayudarás a entregar y montar muebles de alta calidad en los hogares de nuestros clientes. Vesta Home es reconocida por sus muebles para el hogar innovadores y elegantes, así como por su compromiso con la satisfacción del cliente. En este puesto, trabajarás junto con nuestros conductores de entrega para garantizar que cada artículo sea manipulado con cuidado y instalado a la perfección. 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\r\n Excelencia en el Servicio al Cliente:\r\n Representar la marca de Vesta Home con una actitud profesional y positiva durante todas las interacciones con los clientes.\r\n Apoyar al conductor de entrega en proporcionar a los clientes actualizaciones sobre las ventanas de entrega y ayudar a responder preguntas o inquietudes básicas que puedan tener.\r\n Mantener un espacio de trabajo limpio y organizado, incluyendo mantener la camioneta de entrega ordenada para reflejar los altos estándares de Vesta Home.\r\n \r\n Adaptabilidad y Flexibilidad:\r\n Seguir las instrucciones del conductor de entrega, del despachador y de otros miembros del equipo, adaptándose a tareas y prioridades cambiantes durante el día.\r\n Estar preparado para asumir responsabilidades adicionales asignadas por el conductor de entrega o el gerente de entrega para garantizar operaciones exitosas.\r\n Demostrar disposición para aprender nuevas habilidades relacionadas con la manipulación de muebles, montaje y 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fundamental en la gestión eficiente del proceso de devoluciones. Como supervisor de devoluciones, usted supervisará las operaciones de devolución, coordinará con diversas partes interesadas e implementará estrategias efectivas para optimizar el proceso de devoluciones.\n\nFunciones y responsabilidades \nSupervisar y brindar orientación al equipo de devoluciones, incluyendo capacitación, tutoría y evaluaciones de desempeño. \nDesarrollar planes de mano de obra basados en el volumen proyectado de devoluciones y en los SLA para garantizar una asignación óptima de recursos/personal. \nImplementar y hacer cumplir medidas de control de calidad para asegurar que los artículos devueltos sean inspeccionados y procesados correctamente según los estándares de la empresa y los requisitos del cliente. \nGarantizar el logro oportuno de las metas de producción asignadas. \nDesarrollar e implementar procedimientos estandarizados para manejar las devoluciones de manera eficiente y precisa. \nColaborar con el equipo de operaciones para establecer procesos 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las actividades con los principios de Bergen \"Cómo trabajamos juntos\", incluyendo invertir en el desarrollo de personas, crear un entorno seguro, tratar a los demás con respeto, ser capaz de trabajar en equipo, tener confianza en los demás, tener pasión por nuestro trabajo y clientes, poseer buenas habilidades de comunicación y tener una alta responsabilidad personal y hacia los demás.\n\nRequisitos \nExperiencia previa en un puesto similar, preferiblemente en un entorno de terceros proveedores logísticos (3PL) o en la industria logística. \nConocimientos sólidos sobre los procesos de gestión de devoluciones, mejores prácticas del sector y regulaciones aplicables. \nDominio del uso de sistemas de gestión de almacenes (WMS), software de planificación de recursos empresariales (ERP) y paquete Microsoft Office. \nCapacidad para comunicarse, incluyendo lectura, escritura y habla, en inglés y español. \nExcelentes habilidades de liderazgo y supervisión, con capacidad para motivar y desarrollar un equipo. \nHabilidades efectivas para resolver problemas y tomar decisiones, con enfoque en la mejora continua. \nCapacidad para realizar operaciones matemáticas básicas. \nLevantar y/o mover regularmente objetos de 10 a 50 libras; ocasionalmente, con el apoyo del equipo, levantar y/o mover objetos superiores a 30 libras.\n\nBeneficios \nOfrecemos un paquete de beneficios competitivo que incluye: \n● Seguro médico, dental, de visión y beneficios complementarios \n● Cuentas de gastos flexibles y de cuidado de dependientes \n● Aporte equivalente al plan 401(k) \n● Tiempo personal libre (PTO), días de enfermedad, feriados pagados \n● Programa de asistencia al empleado (EAP) pagado por la empresa\n\nLa tarifa por hora esperada para este puesto es de $25.00 – $26.49","price":"$25-26.49","unit":null,"currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1755262189000","seoName":"returns-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-new-york/cate-warehouse-storage-distrib/returns-supervisor-6339356028083312/","localIds":"31","cateId":null,"tid":null,"logParams":{"tid":"dc356171-ae37-4851-baf8-b534de316a03","sid":"c33a3804-bae7-4292-a8a2-7a5cde776739"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ramapo College of New Jersey,New Jersey","unit":null}]},"addDate":1755262189693,"categoryName":"Almacenamiento y 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a otras personas dentro de una unidad de trabajo pequeña.\n\nRequisitos \nSe prefiere título de escuela secundaria o equivalente. \nSe prefiere experiencia de dos a cinco años en mantenimiento, almacén o construcción. \nDebe levantar y/o mover objetos regularmente de 10 a 50 libras; ocasionalmente, con apoyo del equipo, levantar y/o mover objetos mayores de 30 libras. \nActividad significativa de cargar, empujar, jalar y agacharse. \nCapacidad para trabajar horas extras, noches, días festivos o fines de semana según sea necesario. \nNo es obligatorio, pero se prefiere ser bilingüe en inglés y español. \nAlineado con los Principios de Bergen \"Cómo Trabajamos Juntos\", incluyendo invertir en el Desarrollo de Personas, crear un Entorno Seguro, tratar a los demás con Respeto, ser capaz de trabajar en Equipo, tener Confianza en los demás, tener Pasión por nuestro trabajo y clientes, poseer buenas habilidades de Comunicación y tener una alta Responsabilidad personal y hacia los demás.\n\nBeneficios \nOfrecemos un paquete de beneficios competitivo que incluye: \nBeneficios médicos, dentales, visuales y complementarios \nCuentas de gastos flexibles y cuidado de dependientes \nCofinanciamiento del plan 401(k) \nTiempo libre pagado (PTO), días de enfermedad, días festivos pagados \nPrograma de Asistencia al Empleado (EAP) pagado por la empresa\n\nLa tarifa por hora esperada para este puesto es de $18.49 - 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