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Ubicación:
Misuri
Categoría:
Garantía y Control de Calidad

Workable
Supervisor de Segundo Turno - Instalaciones Comerciales
¿Tiene experiencia en mantenimiento de edificios, limpieza o industrias similares? ¿Tiene una sólida experiencia en gestión y buenas habilidades de comunicación? ¿Está buscando un puesto a tiempo completo en turno nocturno con excelente salario y beneficios? Si su respuesta es sí, considere esta excelente oportunidad con City Wide St. Louis.
¡Estamos buscando un Gerente Nocturno para unirse a nuestro equipo de St. Louis! El Gerente Nocturno será responsable de ayudar a gestionar el cumplimiento del contrato para los servicios de mantenimiento de edificios designados, así como de mantener la relación entre City Wide y los Contratistas Independientes. El empleado debe tener la capacidad de revisar el contrato del cliente y verificar que se hayan cumplido las expectativas de trabajo.
La semana laboral es de lunes a viernes. El turno normalmente comienza a las 5 p.m. y termina a la 1 a.m. Comenzará y terminará su turno desde casa. No se requiere que venga a la oficina diariamente.
Qué hay de genial en trabajar en City Wide:
Trabaje en una organización dinámica y en crecimiento
Vea cómo su trabajo impacta directamente a la empresa
Fomente relaciones positivas dentro de nuestra sólida cultura corporativa
Ayude a las empresas de su comunidad local de St. Louis
Funciones esenciales
Desarrollar y mantener relaciones de trabajo productivas con los Contratistas Independientes (CI) mediante la comunicación de las prioridades del cliente y colaborando en la resolución de problemas.
Revisar el alcance del trabajo y garantizar la calidad según la cuenta para retener negocios existentes y obtener nuevos.
Comunicarse diariamente con el Gerente de Servicios de Instalaciones (FSM) sobre cualquier problema que requiera atención inmediata, incluido el resumen nocturno por correo electrónico o mensaje telefónico.
Hacer recomendaciones sobre asignaciones de trabajo para CI, gestionar según los estándares del cliente y las directrices de la empresa y dar de baja si no se cumple el acuerdo de nivel de servicio.
Gestionar inspecciones, quejas de clientes, solicitudes de clientes, nuevos inicios de clientes o cuentas que necesiten atención.
Ejecutar la Política de Nuevo Inicio de City Wide, la Política de Quejas de Clientes y otros procedimientos y políticas operativas.
Garantizar el cumplimiento de las políticas y procedimientos del cliente, herramientas y equipos de limpieza aprobados y su uso adecuado.
Actualizar el CRM en cada cuenta con la documentación adecuada.
Otras funciones según sea necesario.
Requisitos
Se requiere diploma de escuela secundaria o experiencia equivalente en la industria de servicios de limpieza comercial.
6 meses de experiencia relacionada en gestión; coaching, motivación, desarrollo y liderazgo de un equipo.
Energía, trabajador, confiable, orientado al detalle y con actitud dispuesta a aprender.
¡La experiencia en edificios, instalaciones, limpieza u otra industria similar es un plus!
Fuertes habilidades de planificación, organización y atención al detalle.
Excelentes habilidades de comunicación e interpersonales.
Debe ser innovador y esforzarse por la mejora continua de procesos.
Experiencia en CRM preferida.
Transporte confiable y seguro de automóvil vigente.
Requisitos físicos
Los requisitos físicos son representativos de las condiciones que debe cumplir un empleado para desempeñar con éxito las funciones esenciales de este trabajo. Sentado, agachado, de pie y caminando constantemente. Capacidad para levantar hasta 25 libras.
Beneficios
City Wide ofrece un paquete competitivo de compensación y beneficios para este puesto.
Compensación de $41,000 - $52,000 por año.
Bono mensual de retención
Asignación mensual de $600 para automóvil
Seguro médico (100 % pagado por la empresa)
Discapacidad a corto y largo plazo (100 % pagada por la empresa)
401K con un 4 % de coincidencia de la empresa
15 días de PTO para los años 1-4
20 días de PTO a partir del año 5
6 días festivos
Teléfono celular de la empresa
Equilibrio excepcional entre trabajo y vida personal
Oportunidades de promoción

St. Louis, MO, USA
$41,000-52,000/año
Puestos populares
Ciudades populares