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Analista de Datos - Sistemas Empresariales e Inteligencia de Negocios63844260115715120
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Analista de Datos - Sistemas Empresariales e Inteligencia de Negocios
Buscamos un analista de datos estratégico y alineado con la misión para apoyar la visibilidad general de la empresa y la inteligencia para la toma de decisiones en datos de negocios, ingeniería, operaciones, costos, rendimiento y seguridad. En este puesto, liderará el análisis, visualización e interpretación de datos procedentes de plataformas empresariales como Splunk IT Service Intelligence (ITSI) y ServiceNow, transformando datos brutos en información valiosa y paneles ejecutivos mediante Power BI y Tableau. El candidato ideal comprende el ciclo de vida completo de la ingeniería de datos y aporta rigor en las pruebas, verificación y validación (V&V) de canalizaciones y recopilaciones de datos para garantizar precisión, fiabilidad y confianza. Responsabilidades Principales del Puesto: Analizar e interpretar conjuntos de datos complejos en diversos ámbitos empresariales: costos, rendimiento, operaciones de servicio, flujos de trabajo de ingeniería y ciberseguridad. Utilizar Splunk ITSI para desarrollar y gestionar KPIs, definiciones de servicios, tablas de visualización (glass tables) y paneles de episodios que ofrezcan información y visibilidad en tiempo real. Diseñar y entregar paneles dinámicos e intuitivos en Power BI y Tableau que comuniquen métricas clave tanto a audiencias técnicas como ejecutivas. Colaborar con partes interesadas de TI, negocios y finanzas para traducir necesidades de la misión en soluciones analíticas y modelos predictivos. Trabajar junto con equipos de ingeniería de datos para comprender los flujos de datos, apoyar procesos de validación y asegurar la calidad entre sistemas fuente y productos derivados. Realizar y documentar pruebas, verificación y validación (V&V) de canalizaciones y recopilaciones de datos para garantizar integridad y confiabilidad. Contribuir a marcos de gobernanza de datos y calidad de datos en sistemas empresariales. Habilidades y Experiencia Requeridas: Se requiere autorización activa de Secreto Máximo/SCI con polígrafo de alcance completo Título universitario obligatorio, preferible maestría 12 o más años de experiencia laboral relacionada Experiencia demostrada en el análisis de datos de negocios, ingeniería, costos y seguridad en plataformas empresariales. Conocimientos prácticos en Splunk ITSI, incluida la configuración de servicios, KPIs y herramientas de monitoreo de salud del servicio. Competencia sólida en Power BI, Tableau, SQL y Excel para análisis, modelado e informes ejecutivos. Familiaridad con modelos de datos, flujos de trabajo y estructuras de informes de ServiceNow. Comprensión del ciclo de vida de la ingeniería de datos y colaboración con equipos de canalizaciones de datos. Experiencia en procesos de validación de datos y V&V para garantizar precisión, completitud y consistencia de los datos utilizados en la toma de decisiones. Cualificaciones Deseadas: Experiencia en entornos operativos alineados con Agile, Scrum o ITIL. Conocimiento de plataformas modernas de datos (lagos de datos, entornos de datos en la nube) y gestión de datos estructurados/no estructurados. Capacidad para crear paneles multinivel que sirvan a audiencias de negocio, operaciones y técnicas. Comunicador claro con gran habilidad para transformar análisis complejos en conclusiones accionables alineadas con objetivos de la misión. Mentalidad curiosa y orientada al impacto: motivado por descubrir el “por qué”, no solo el “qué.”
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