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Nuestros Asistentes Virtuales (VA) con sede en Estados Unidos se esfuerzan por cumplir y superar las necesidades y expectativas de los clientes.\r\nEl Asistente Virtual es un miembro fundamental en Zirtual. El VA es el principal punto de contacto con los clientes y trabajará de forma independiente con ellos. El VA recibirá apoyo de su Supervisor de Cuenta asignado, quien ayudará en la relación entre el VA y el cliente con modificaciones de planes, respuestas a preguntas, retroalimentación sobre calidad, problemas de delegación y más.\r\nEl VA proporcionará un servicio administrativo profesional de alto nivel al realizar tareas y proyectos asignados por el cliente, asegurando que se ejecuten a tiempo y con la máxima calidad. El VA es responsable de ser el punto de contacto principal para sus clientes asignados y de estar familiarizado con las necesidades y preferencias de cada cliente. 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Deben:\r\nreconocer todas las tareas asignadas dentro del plazo establecido\r\nasegurarse de comprender las fechas de entrega esperadas y comunicar cualquier cambio o retraso al cliente\r\nasegurarse de que el cliente conozca su uso de horas y fechas de renovación enviando un Informe Semanal de Uso, y si se solicita, informes al final del día\r\nEl VA debe estar abierto a recibir retroalimentación del Supervisor de Cuenta sobre indicadores clave de rendimiento, calidad de tareas y gestión del tiempo\r\nEl VA debe comunicarse con el Supervisor de Cuenta cuando necesite apoyo adicional en tareas o cobertura del cliente durante vacaciones o enfermedad. El Supervisor de Cuenta facilitará la ayuda de otros VA.\r\nRegistrar con precisión y en tiempo real todas las horas facturables para el cliente en el sistema oficial de seguimiento de tiempo de Zirtual.\r\nOtras funciones según se asignen.\r\nRequisitos\r\nHabilidades y atributos deseados:\r\nHabilidades claras, precisas, proactivas y profesionales de comunicación escrita y verbal\r\nCapacidad para organizar y priorizar eficazmente las tareas\r\nCapacidad para realizar múltiples tareas con diversos programas y aprender nuevos programas según sea necesario\r\nCapacidad para comprometerse durante un mínimo de un año con Zirtual\r\nDebe tener una atención meticulosa a los detalles, junto con la capacidad de comprender tareas complejas\r\nCapaz de responder al estrés en un entorno acelerado\r\nFuertes habilidades interpersonales y capacidad para desarrollar rápidamente relaciones de trabajo\r\nActitud afable y entusiasta hacia el trabajo en equipo\r\nDominio de Internet, la web y el uso de computadoras\r\n \r\nCalificaciones:\r\nTítulo de asociado, licenciatura o un mínimo de 5 años de experiencia como asistente ejecutivo de ejecutivos de alto nivel\r\nUn mínimo de 4 años de experiencia administrativa\r\nExperiencia preferida trabajando con ejecutivos de alto nivel\r\nDominio de Google Suite y Google Calendar, y fluidez en Microsoft Office\r\nDominio de un programa de gestión de tareas como Trello o Asana\r\nExperiencia preferida con un programa de comunicación como Slack\r\nExperiencia preferida con una plataforma CRM como SalesForce, Hubspot o Zoho\r\nExperiencia preferida con un programa de informes de gastos como Quickbooks o Expensify\r\nExperiencia preferida con un programa de gestión de viajes como Concur\r\nExperiencia preferida con un programa de gestión de redes sociales como Hootsuite y Wordpress\r\nExperiencia preferida con herramientas de inteligencia artificial\r\nConexión a Internet confiable, computadora y teléfono\r\nCapacidad de escritura mínima de 50 palabras por minuto con precisión\r\nDisponibilidad durante las horas laborales PST o EST de lunes a viernes, a menos que se acuerde por escrito otra cosa con cada cliente \r\n \r\n\r\nBeneficios\r\nCompensación\r\nSerá compensado como contratista independiente 1099. 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