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En colaboración con la Comisión de Servicios Públicos de California y numerosos grupos comunitarios sin fines de lucro, construimos infraestructura de fibra de próxima generación donde otros no lo hacen, atendiendo a más de 30 comunidades en todo el estado. Trabajar para Race significa estar dedicado a llevar internet de fibra de vanguardia a comunidades rurales y urbanas, brindando oportunidades, mejorando la tecnología y posibilitando el acceso para las generaciones futuras.\r\n\r\nResumen:\r\nComo Representante de Ventas Externas en Race Communications, desempeñará un papel fundamental en la expansión de nuestra base de clientes y el crecimiento de ingresos. Su responsabilidad principal será interactuar proactivamente con clientes potenciales mediante contactos directos en sus hogares y comunidades. Actuará como el rostro de Race Communications, estableciendo conexiones significativas con las personas y comunicando eficazmente el valor excepcional de nuestros productos y servicios para asegurar su contratación. Este puesto requiere excelentes habilidades de comunicación y servicio al cliente, así como aptitudes comerciales para explicar productos y servicios, responder preguntas y quejas, y ofrecer soluciones efectivas. También apoyará la misión de Race Communications de cerrar la brecha digital entre áreas rurales y urbanas al promover servicios de internet confiables y de alta calidad.\r\n\r\n\r\nRequisitos\r\nCalificaciones y Experiencia:\r\n Elegibilidad para trabajar en EE. UU. sin patrocinio\r\n Edad mínima requerida de 21 años\r\n Se requiere una licencia de conducir válida, sujeta a verificación exitosa mediante una consulta en la DMV\r\n Se requiere título de escuela secundaria, GED o combinación equivalente de educación y experiencia\r\n Mínimo un año de experiencia en ventas, ventas externas o campo relacionado, con experiencia laboral equivalente en roles de atención al cliente\r\n Demostrada competencia en el uso de sistemas CRM (por ejemplo, Salesforce y Sales Rabbit) para gestionar datos de clientes, registrar interacciones y analizar el comportamiento del cliente\r\n Historial demostrado de cumplimiento o superación de objetivos\r\n Registro comprobado de cumplimiento de metas de ventas en un entorno de ventas acelerado\r\n Capacidad para viajar distancias moderadas diariamente en automóvil y a pie para reunirse con clientes y prospectos\r\n Disposición para participar y ocasionalmente viajar para asistir a eventos de ventas y marketing, contribuyendo a los esfuerzos de alcance de la empresa y estrategias de adquisición de clientes\r\n Capacidad para comunicarse eficazmente en inglés, incluyendo hablar, leer, escribir y comprensión, según sea necesario para el desempeño efectivo del trabajo y la comunicación en el lugar de trabajo\r\n Competencia en idioma español deseable\r\n \r\nFunciones y Responsabilidades Esenciales:\r\nPromoción de Ventas e Interacción con Clientes:\r\n Busca nuevas oportunidades de venta mediante la educación puerta a puerta sobre los servicios de internet, teléfono y televisión de fibra óptica de Race\r\n Identifica, evalúa y comprende las necesidades y requisitos del cliente para lograr su satisfacción\r\n Identifica posibles oportunidades de venta y genera interés y oportunidades comerciales\r\n Construye relaciones y confianza con los clientes mediante una comunicación abierta e interactiva (escucha activa)\r\n \r\nMetas de Ventas y Rendimiento:\r\n Cumple o supera los objetivos de ventas mensuales establecidos por usted y su supervisor\r\n Gestiona la creación y presentación de cotizaciones para oportunidades a medida que se identifican\r\n Genera nuevos negocios y promueve el crecimiento de los productos de Race\r\n \r\nConocimiento del Producto y Servicio al Cliente:\r\n Adquiere y mantiene un conocimiento extenso de los productos, así como una comprensión detallada de los requisitos del cliente para los productos de internet, teléfono y televisión de fibra óptica de Race\r\n Proporciona información precisa, válida y completa al utilizar nuestro CRM y otros software proporcionados\r\n \r\nDocumentación y Cumplimiento:\r\n Lleva registros detallados de las interacciones con clientes, gestiona cuentas de clientes y archiva documentos\r\n Sigue los procedimientos y directrices del equipo de ventas, junto con las políticas descritas en el Manual del Empleado de Race Communications\r\n \r\nCampañas y Eventos de Ventas:\r\nParticipa en campañas de ventas y marketing y asiste a eventos externos (se requiere viajar)\r\n\r\nMantenimiento de Vehículo y Viajes:\r\n Mantiene el vehículo/equipo antes y después de la operación para estar preparado para cumplir con las funciones requeridas\r\n Mantiene un historial de conducción limpio según lo definido por el asegurador actual de la flota\r\n Observa peligros y reporta cualquier preocupación o accidente a un supervisor o profesional de seguridad; 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