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Este puesto ayudará a aumentar la continuidad de la atención y las métricas de utilización de proveedores. \nEste es un puesto por horas disponibles, que requiere flexibilidad en la disponibilidad. Tenga en cuenta que el número de horas por semana puede variar (hasta 40 horas) según las necesidades operativas, y aunque el puesto sea por horas disponibles, puede haber oportunidades de turnos adicionales u horarios regulares dependiendo de la demanda. \nTiburcio Vasquez Health Center es un centro de salud comunitario sin fines de lucro dedicado a promover la salud y el bienestar de nuestra comunidad ofreciendo atención accesible y de alta calidad mediante la integración de atención primaria, atención odontológica, apoyo WIC, consejería de salud mental, educación comunitaria en salud y más. \nCompensación: $25,20 - $26,46 por hora, incluye un pago diferencial del 20 % en lugar de beneficios. \nTVHC ofrece rangos salariales determinados mediante un análisis exhaustivo basado en el mercado y completamente divulgados conforme a la ley de California. El salario para el candidato seleccionado se determina por una variedad de factores para garantizar una compensación justa y equitativa. Estos factores incluyen la experiencia, educación, habilidades, formación, licencias, certificaciones del candidato y el alcance específico del puesto. Estamos comprometidos a ofrecer un paquete de compensación competitivo que va más allá del salario base, diseñado para apoyar la salud, el bienestar financiero y el desarrollo profesional de nuestros empleados. \nResponsabilidades: \n Mensajería con pacientes: Responsable de responder todos los mensajes entrantes de pacientes, incluyendo ayudar a los pacientes con la programación de citas por mensaje, derivar preguntas clínicas al personal correspondiente y coordinar campañas de alcance clínico basadas en mensajes de texto. \n Recordatorios de citas: Responsable de encontrar citas para pacientes en lista de espera con su proveedor de atención primaria, y revisar citas canceladas para programar estratégicamente a los pacientes y asegurar el acceso y continuidad de la atención. \n Lista de espera para citas: Responsable de encontrar citas para pacientes en lista de espera, y revisar citas canceladas para programar a los pacientes y asegurar que todos reciban acceso a la atención. \n Gestión de pacientes asignados: Revisar todas las citas próximas y pasadas para asegurar que los pacientes tengan asignado el proveedor de atención primaria (PCP) más adecuado, revisar y ajustar las citas programadas según sea necesario para permitir que los pacientes vean a su PCP con la mayor frecuencia posible. \n Portal del paciente: Facilitar mensajes por texto/correo electrónico a los pacientes para ayudar a aumentar la inscripción al portal. 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