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USA","infoId":"6339354166336312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (KFC)","content":"Principales Responsabilidades:\r\n Gestión Operativa: \r\n Supervisar las operaciones diarias del restaurante, asegurando un funcionamiento fluido y eficiente.\r\n Garantizar el cumplimiento de los estándares y procedimientos de la empresa en cuanto a calidad de los alimentos, servicio, limpieza y seguridad.\r\n Implementar planes operativos para aumentar la eficiencia, reducir costos y mejorar la rentabilidad.\r\n Monitorear el rendimiento del restaurante y proporcionar soluciones a desafíos operativos.\r\n \r\n Gestión de Personal: \r\n Liderar, orientar y motivar a un equipo de empleados del restaurante, incluyendo líderes de turno, cocineros y personal de servicio.\r\n Contratar, capacitar y desarrollar empleados, asegurando que cumplan con los estándares de desempeño de la empresa.\r\n Crear horarios de trabajo para los empleados, garantizando una dotación adecuada en todo momento.\r\n Realizar evaluaciones periódicas del desempeño y ofrecer retroalimentación, orientación y acciones disciplinarias según sea necesario.\r\n Fomentar un ambiente laboral positivo que promueva el trabajo en equipo, el respeto y un alto nivel de motivación entre los empleados.\r\n \r\n Servicio al Cliente: \r\n Garantizar un alto nivel de satisfacción del cliente atendiendo quejas o inquietudes de forma rápida y profesional.\r\n Monitorear las interacciones de servicio al cliente para asegurar que se cumplan los estándares.\r\n Implementar programas de capacitación en servicio al cliente para garantizar que todos los empleados estén preparados para ofrecer un servicio excepcional.\r\n Promover una cultura centrada en el cliente dentro del restaurante.\r\n \r\n Gestión Financiera: \r\n Gestionar y supervisar los presupuestos del restaurante, asegurando la rentabilidad.\r\n Controlar los costos laborales, de alimentos y otros gastos para cumplir con las metas financieras.\r\n Analizar datos de ventas y financieros para identificar tendencias e implementar estrategias que aumenten los ingresos y reduzcan costos.\r\n Encargarse de los informes financieros, incluyendo reportes de ventas, manejo de efectivo y estados de ganancias y pérdidas.\r\n \r\n Marketing y Ventas: \r\n Implementar estrategias locales de marketing y promociones para atraer nuevos clientes y retener a los habituales.\r\n Coordinar con el equipo corporativo campañas y promociones nacionales o regionales.\r\n Monitorear la actividad de la competencia y ajustar las estrategias del restaurante para mantenerse competitivo.\r\n \r\n Cumplimiento de Salud y Seguridad: \r\n Asegurar el cumplimiento de todas las regulaciones locales, estatales y federales de salud, incluyendo estándares de seguridad alimentaria.\r\n Realizar inspecciones periódicas en las áreas de cocina y comedor para garantizar la limpieza e higiene.\r\n Implementar programas de seguridad para proteger la integridad tanto de empleados como de clientes.\r\n \r\n Gestión de Inventarios y Suministros: \r\n Gestionar los niveles de inventario y asegurar pedidos eficientes de suministros, minimizando desperdicios y pérdidas.\r\n Controlar los niveles de existencias de alimentos y bebidas y garantizar un almacenamiento adecuado para mantener la calidad.\r\n Trabajar con proveedores para mantener prácticas de inventario rentables.\r\n \r\n Funciones Administrativas: \r\n Realizar tareas administrativas como nómina, programación de horarios y registros de empleados.\r\n Mantener documentación precisa y garantizar el cumplimiento de las políticas de la empresa.\r\n Revisar y aprobar informes operativos diarios, reportes de ventas y otros documentos necesarios.\r\n \r\n Requisitos:\r\n Experiencia: \r\n Mínimo 2-3 años de experiencia en gestión de restaurantes o en un puesto de liderazgo similar en la industria de comida rápida.\r\n Conocimientos sólidos sobre regulaciones de la industria alimentaria, leyes laborales y normas de seguridad.\r\n Demostrada capacidad de liderazgo y experiencia en la gestión de equipos.\r\n \r\n Habilidades: \r\n Excelentes habilidades de comunicación e interpersonales.\r\n Fuertes capacidades para resolver problemas y tomar decisiones.\r\n Capacidad para analizar datos financieros y tomar decisiones basadas en datos.\r\n Excelentes habilidades de gestión del tiempo y organización.\r\n \r\n Educación: \r\n Se requiere diploma de escuela secundaria o equivalente; se prefiere título en hostelería, negocios o campo relacionado.\r\n \r\n Requisitos Físicos: \r\n Capacidad para permanecer de pie durante largos periodos y trabajar en un entorno acelerado.\r\n Capacidad para levantar y transportar objetos (hasta 25 libras) según sea necesario.\r\n \r\n Compensación:\r\n Salario competitivo basado en la experiencia.\r\n Beneficios, como seguro médico, tiempo libre pagado y bonificaciones basadas en el desempeño, pueden ser ofrecidos.\r\n Características Clave para el Éxito:\r\n Habilidades sólidas de liderazgo y formación de equipos.\r\n Capacidad para gestionar múltiples tareas manteniendo altos estándares operativos.\r\n Mentalidad orientada al cliente con el objetivo de superar sus expectativas.\r\n Competencia financiera con enfoque en alcanzar y superar los márgenes de beneficio.\r\n ","price":"Salario negociable","unit":"per 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Esto incluye gestionar un equipo, mantener la calidad de los alimentos, controlar costos, cumplir con los estándares de seguridad y contribuir a la rentabilidad y éxito del restaurante.\r\nPrincipales responsabilidades:\r\n Gestión de operaciones: \r\n Supervisar las operaciones diarias, asegurando un funcionamiento eficiente y fluido del restaurante. \r\n Implementar políticas y procedimientos de la empresa, garantizando el cumplimiento de las normas de salud, seguridad y saneamiento. \r\n Mantener el control de inventario y asegurar que los productos se almacenen y manejen correctamente. \r\n Gestionar los procedimientos de apertura y cierre. \r\n \r\n Gestión de personal: \r\n Reclutar, contratar, capacitar y supervisar al personal, asegurando que cumplan con los estándares operativos y de la empresa. \r\n Crear y gestionar horarios de empleados y asignaciones de turnos. \r\n Fomentar un entorno de trabajo positivo, motivado y productivo. \r\n Proporcionar coaching continuo, capacitación y evaluaciones de desempeño al personal. \r\n \r\n Servicio al cliente: \r\n Asegurar que los clientes reciban un servicio excepcional y una experiencia positiva al comer. \r\n Resolver quejas e incidencias de los clientes de forma oportuna y profesional. \r\n Evaluar y mejorar continuamente los estándares de servicio al cliente. \r\n \r\n Desempeño financiero: \r\n Gestionar presupuestos y controlar costos, incluyendo mano de obra, alimentos y suministros. \r\n Alcanzar objetivos financieros, incluyendo crecimiento de ventas, rentabilidad y reducción de desperdicios. \r\n Monitorear ventas diarias, inventario y costos de alimentos, asegurando niveles adecuados de existencias. \r\n Completar informes financieros y hacer recomendaciones para mejoras operativas. \r\n \r\n Calidad y seguridad alimentaria: \r\n Asegurar que los alimentos se preparen y sirvan según los altos estándares de calidad de Sbarro. \r\n Monitorear las prácticas de manipulación de alimentos e higiene, asegurando un entorno limpio y seguro. \r\n Asegurar que se cumplan consistentemente todas las normas de seguridad alimentaria y saneamiento. \r\n \r\n Marketing y participación comunitaria: \r\n Implementar estrategias de marketing para aumentar las ventas y el reconocimiento de la marca. \r\n Construir y mantener relaciones con clientes locales, empresas y la comunidad. \r\n Supervisar la promoción de ofertas especiales, eventos y programas de fidelización. \r\n \r\n Cumplimiento: \r\n Asegurar el cumplimiento de todas las leyes locales, estatales y federales, incluyendo regulaciones laborales, de salud y seguridad. \r\n Monitorear y hacer cumplir las políticas de la empresa sobre manejo de efectivo, seguridad alimentaria y conducta del empleado. \r\n \r\n \r\nRequisitos:\r\n Experiencia comprobada en un puesto de gestión de restaurante (se prefiere 3+ años). \r\n Fuertes habilidades de liderazgo, comunicación y organización. \r\n Capacidad para gestionar múltiples tareas en un entorno acelerado. \r\n Conocimientos de gestión financiera y presupuestaria. \r\n Capacidad para resolver problemas y conflictos con los clientes. \r\n Diploma de escuela secundaria o equivalente requerido; título universitario o formación culinaria es un plus. \r\n Flexibilidad para trabajar por las noches, fines de semana y días festivos según sea necesario. \r\n Requisitos físicos:\r\n Capacidad para levantar hasta 40 libras. \r\n Capacidad para estar de pie o caminar durante largos períodos de tiempo. \r\n Debe poder trabajar en temperaturas variables, incluyendo cocinas calientes.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756714092000","seoName":"general-manager-sbarro","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-arkansas/cate-general-business-unit-manager/general-manager-sbarro-6339352810803312/","localIds":"13142","cateId":null,"tid":null,"logParams":{"tid":"6f6eea69-02ad-4c35-9d7e-095d3069daee","sid":"e167350d-c157-45f6-a8df-b7a9db10e5fe"},"attrParams":{"summary":null,"highLight":["Gestionar las operaciones del restaurante","Dirigir y capacitar al personal","Garantizar la calidad y seguridad de los alimentos"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Atkins,Arkansas","unit":null}]},"addDate":1755261938344,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Atkins, AR, USA","infoId":"6349980766464112","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Subgerente General","content":"Travel Centers of America, un operador líder en la industria de combustibles y tiendas de conveniencia, busca un Subgerente General entusiasta y con experiencia para unirse a nuestro equipo. Este puesto es fundamental para supervisar las operaciones diarias y garantizar que nuestros centros de viaje ofrezcan un servicio y calidad excelentes a todos los clientes.\r\n\r\nPrincipales responsabilidades:\r\n Asistir al Gerente General en la gestión de las operaciones diarias, asegurando el cumplimiento de las políticas de la empresa y las regulaciones del sector.\r\n Apoyar en la contratación, formación y evaluación del desempeño del personal para formar un equipo de alto rendimiento.\r\n Interactuar con los clientes para garantizar una experiencia positiva, gestionando rápidamente cualquier consulta o problema.\r\n Supervisar los indicadores financieros, ayudar en la elaboración del presupuesto e implementar estrategias para mejorar la eficiencia operativa y la rentabilidad.\r\n Hacer cumplir las normas de seguridad y salud, manteniendo un entorno de trabajo limpio y seguro para empleados y clientes.\r\n Asistir en la gestión de inventarios, realizar pedidos de suministros y mantener niveles óptimos de existencias para satisfacer las necesidades del negocio.\r\n Colaborar con el Gerente General en iniciativas de desarrollo del personal y actividades promocionales para aumentar la interacción con los clientes y las ventas.\r\n ¡Si te apasiona el sector minorista y tienes sólidas habilidades de liderazgo, nos encantaría que te unieras a nuestro dinámico equipo!\r\nRequisitos\r\nCalificaciones:\r\n Experiencia: 2 a 4 años en un cargo de gestión o supervisión dentro del sector minorista o de hostelería.\r\n Habilidades de liderazgo: Demostrada capacidad para liderar, motivar y desarrollar un equipo, con excelentes habilidades interpersonales.\r\n Orientación al servicio al cliente: Compromiso con ofrecer un servicio excepcional y fomentar un ambiente acogedor para los clientes.\r\n Conocimientos financieros: Conocimientos básicos sobre elaboración de presupuestos, control de costos e indicadores de desempeño financiero.\r\n Resolución de problemas: Sólidas habilidades analíticas para solucionar inconvenientes y tomar decisiones fundamentadas.\r\n Habilidades de comunicación: Excelente comunicación escrita y verbal para interactuar eficazmente con el personal y los clientes.\r\n Flexibilidad: Disponibilidad para trabajar en distintos turnos, incluyendo fines de semana y festivos según sea necesario.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756710845000","seoName":"assistant-general-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-arkansas/cate-general-business-unit-manager/assistant-general-manager-6349980766464112/","localIds":"13142","cateId":null,"tid":null,"logParams":{"tid":"44fe64c8-53be-4e9b-bfc5-b57f78619da6","sid":"e167350d-c157-45f6-a8df-b7a9db10e5fe"},"attrParams":{"summary":null,"highLight":["Ayudar en las operaciones diarias","Apoyar la formación y desarrollo del personal","Garantizar la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Atkins,Arkansas","unit":null}]},"addDate":1756092247379,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Blackwell, AR 72823, USA","infoId":"6349980266880312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General (Charley's Cheesesteak)","content":"Resumen del trabajo:\r\nEl Gerente General es responsable de supervisar todos los aspectos del restaurante, desde la gestión del equipo y el mantenimiento de los estándares operativos hasta garantizar una excelente experiencia para el cliente. El gerente general impulsará el negocio centrándose en la rentabilidad, el compromiso de los empleados, la calidad de los alimentos, la seguridad y la satisfacción del cliente.\r\nPrincipales responsabilidades:\r\n Gestión operativa:\r\n Supervisar las operaciones diarias del restaurante, incluidos los procedimientos de apertura y cierre.\r\n Asegurar que la calidad, presentación y porciones de los alimentos cumplan con los estándares de Charley's Cheesesteak.\r\n Mantener un entorno de trabajo limpio y seguro, cumpliendo con las normativas locales de salud y seguridad.\r\n Garantizar la gestión eficiente del inventario, incluyendo pedidos, recepción y control de niveles de stock.\r\n Monitorear el rendimiento del restaurante, analizar informes y realizar ajustes para alcanzar las metas financieras.\r\n Liderazgo y desarrollo del equipo:\r\n Contratar, capacitar y orientar al personal, incluyendo supervisores, cajeros, cocineros y personal de cocina.\r\n Programar turnos y gestionar la asistencia de empleados para asegurar cobertura adecuada en todo momento.\r\n Realizar evaluaciones de desempeño periódicas y ofrecer coaching continuo para mejorar habilidades y el rendimiento del equipo.\r\n Fomentar un entorno de trabajo positivo y motivador que incentive el trabajo en equipo y una alta moral.\r\n Excelencia en el servicio al cliente:\r\n Garantizar un alto nivel de satisfacción del cliente mediante el monitoreo de la calidad del servicio y resolviendo quejas o inquietudes de los clientes de forma oportuna.\r\n Implementar iniciativas para mejorar la experiencia general del cliente.\r\n Desarrollar estrategias para atraer y retener clientes leales, como promociones y eventos especiales.\r\n Gestión financiera:\r\n Gestionar el presupuesto del restaurante, monitorear gastos y rastrear ingresos para asegurar la rentabilidad.\r\n Revisar y analizar informes financieros para identificar tendencias, problemas y áreas de mejora.\r\n Controlar los costos relacionados con alimentos, mano de obra y otros gastos operativos.\r\n Marketing y ventas:\r\n Colaborar con el equipo de marketing para implementar campañas locales de marketing, promociones en redes sociales y actividades de vinculación comunitaria.\r\n Desarrollar estrategias para impulsar el crecimiento de ventas y aumentar el número de clientes en el local.\r\n Asegurar que el restaurante cumpla o supere las metas de ventas y opere de manera eficiente.\r\n Cumplimiento y estándares:\r\n Asegurar el cumplimiento de todas las políticas, procedimientos y directrices operativas de la empresa.\r\n Mantenerse actualizado sobre las mejores prácticas del sector y nuevas regulaciones que afecten las operaciones del restaurante.\r\n Mantener las certificaciones de seguridad alimentaria y garantizar que todo el personal esté adecuadamente capacitado en manipulación segura de alimentos.\r\n Habilidades y calificaciones:\r\n Experiencia demostrada en gestión de restaurantes o en un cargo de liderazgo similar, preferiblemente en un entorno de ritmo rápido y alto volumen.\r\n Fuertes habilidades de liderazgo y formación de equipos, con un historial comprobado en motivar y desarrollar al personal.\r\n Excelentes habilidades de comunicación e interpersonales.\r\n Sólidos conocimientos financieros, incluyendo presupuestación, pronósticos y control de costos.\r\n Capacidad para manejar situaciones estresantes y tomar decisiones rápidas.\r\n Conocimiento de las normativas de salud y seguridad, así como de las prácticas de seguridad alimentaria.\r\n Flexibilidad para trabajar en horarios nocturnos, fines de semana y días festivos según sea necesario.\r\n Educación y experiencia:\r\n Título de escuela secundaria o equivalente requerido; título asociado o licenciatura en administración, hostelería o campo relacionado preferido.\r\n 2 o más años de experiencia en un cargo de gestión, preferiblemente en un entorno de restaurante de servicio rápido o tipo fast-casual.\r\n ","price":"Salario negociable","unit":"per year","currency":null,"company":"Workable","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1756710788000","seoName":"general-manager-charleys-cheesesteak","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/es/city-arkansas/cate-general-business-unit-manager/general-manager-charleys-cheesesteak-6349980266880312/","localIds":"4","cateId":null,"tid":null,"logParams":{"tid":"8c7ec04e-deee-40fd-b00e-c1adaded55f6","sid":"e167350d-c157-45f6-a8df-b7a9db10e5fe"},"attrParams":{"summary":null,"highLight":["Supervisar las operaciones del restaurante","Dirigir y desarrollar equipos de personal","Garantizar la satisfacción del cliente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Arkansas","unit":null}]},"addDate":1756092208349,"categoryName":"Gerente General/Unidad de Negocio","postCode":null,"secondCateCode":"ceo-general-management","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4077,4081","location":"Little Rock, AR, USA","infoId":"6339209106675512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","videos":null,"title":"Gerente General/Gerente de Mercado - Crawlspace Medic y Basement Pros","content":"¿Eres un líder fuerte que siente que ha llegado a un punto muerto en su carrera? ¿Eres una persona independiente, orientada al futuro y con visión amplia? ¿Ves el mundo a nivel macro, pero también tienes la capacidad de profundizar en los detalles y crear sistemas cuando sea necesario? Si tienes una necesidad urgente de crecimiento en un entorno acelerado y la capacidad de tomar el control operativo de un negocio de servicios en rápido crecimiento, podrías encajar bien. Si no puedes pensar estratégicamente, ejecutar tácticamente ni generar compromiso con nuestro equipo, NO postules a este puesto. Buscamos gerentes generales que puedan tomar decisiones orientadas al riesgo con mínima supervisión, asumir responsabilidad por los resultados financieros, liderar equipos, delegar y ejecutar sin excusas. Lo más importante: si la responsabilidad sobre tus resultados es algo significativo para ti en tu vida profesional, y has tenido dificultades para encontrar un lugar donde tu esfuerzo y dedicación te hayan brindado las recompensas personales que buscas, deberías seguir leyendo.\n\nHome Brands es una empresa de servicios para el hogar con múltiples marcas y unidades, con el propósito de servir a las personas y ofrecer oportunidades transformadoras a líderes extraordinarios. Creemos que desarrollar liderazgo es el primer paso para crear un negocio significativo y duradero en los diversos mercados que atendemos. Consideramos que ofrecer a nuestros clientes una experiencia de clase mundial comienza por liderar con el ejemplo en el servicio a nuestros empleados. Vivimos nuestra misión comprometiéndonos a cinco virtudes fundamentales, que son la base de nuestro enfoque de liderazgo. En Home Brands, somos:\n\nConfiables: Hacemos lo que decimos que haremos, siempre, sin excepciones. \nConocedores: Somos expertos en nuestra industria. \nHumbles: No actuamos movidos por ambiciones egoístas, sino que consideramos a los demás superiores a nosotros mismos. \nTenaces: Logramos las cosas del modo correcto, sin importar las circunstancias. \nSinceros: Decimos con amabilidad la verdad difícil, y esperamos escucharla de los demás.\n\n¿Y si pudieras perseguir el sueño de dirigir tu propio negocio sin arriesgar todo lo que has construido? 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