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Este puesto es el primer punto de contacto para nuestros clientes y desempeña un papel fundamental para garantizar una experiencia fluida y profesional desde la entrega hasta la recogida del vehículo. El candidato ideal tendrá excelentes habilidades de comunicación, conocimientos básicos sobre automóviles y un firme compromiso con brindar un servicio al cliente excepcional.\r\n\nPrincipales responsabilidades:\r\n\n•\tRecibir a los clientes en persona y por teléfono de manera profesional y cortés\r\n\n•\tProgramar citas de servicio y gestionar el calendario diario\r\n\n•\tRedactar órdenes de reparación con precisión basadas en las observaciones del cliente\r\n\n•\tComunicarse con los técnicos para obtener información sobre diagnósticos y reparaciones\r\n\n•\tExplicar clara y honestamente las reparaciones, presupuestos y servicios a los clientes\r\n\n•\tObtener las aprobaciones necesarias para las órdenes de trabajo y servicios adicionales\r\n\n•\tMantener y actualizar los registros de clientes en el sistema\r\n\n•\tProcesar pagos y manejar facturación y emisión de facturas\r\n\n•\tRealizar seguimiento con los clientes sobre el progreso del servicio y su satisfacción\r\n\n•\tMantener limpio y organizado el área de oficina y sala de espera\r\n\n•\tAyudar con la ordenación de piezas, entrada de facturas y devoluciones cuando sea necesario\r\n\n•\tMantener el área de ventas\r\n\nRequisitos:\r\n\n•\tDiploma de escuela secundaria o equivalente (obligatorio)\r\n\n•\tExperiencia previa, 1 año o más, en redacción de servicios automotrices o servicio al cliente (preferible)\r\n\n•\tConocimiento básico de sistemas automotrices y terminología de reparación\r\n\n•\tExcelentes habilidades de comunicación e interpersonales\r\n\n•\tFuertes habilidades informáticas y de entrada de datos (experiencia con software de gestión de talleres es un plus)\r\n\n•\tCapacidad para realizar múltiples tareas y mantenerse organizado en un entorno acelerado\r\n\n•\tSer confiable, puntual y centrado en el cliente\r\n\nBeneficios (si aplica):\r\n\n•\tSalario competitivo\r\n\n•\tTiempo pagado libre / días festivos / vacaciones \r\n\n•\tOpciones de seguro de visión, dental y médico\r\n\n•\tDescuentos para empleados en servicios\r\n\n•\tOportunidades de formación y ascenso\r\n\n\r\n\nPara postularse:\r\n\n\r\n\n*Envíe su currículum por correo electrónico a - Kathy@rubyisleauto.com\r\n\n*Llame al 414-438-1900 y pregunte por John\r\n\n*Pase personalmente a completar una solicitud\r\n\n\r\n\n\r\n\nServimos a: Bassett; 53101, Benet Lake; 53102, Big Bend; 53103, Bristol; 53104, Brookfield; 53005, 53008, 53045, Burlington; 53105, Butler; 53007, Caledonia; 53108, Camp Lake; 53109, Cedarburg; 53012, Colgate; 53017, Cudahy; 53110, Delafield; 53018, Dousman; 53118, Eagle; 53119, East Troy; 53120, Elm Grove; 53122, Franklin; 53132, Franksville; 53126, Genesee Depot; 53127, Germantown; 53022, Grafton; 53024, Greendale; 53129, Hales Corners; 53130, Hartland; 53029, Honey Creek; 53138, Hubertus; 53033, Jackson; 53037, Kansasville; 53139, Kenosha; 53140, 53141, 53142, 53143, 53144, Lannon; 53046, Lyons; 53148, Menomonee Falls; 53051, 53052, Mequon; 53092, 53097, Merton; 53056, Milwaukee; 53201, 53202, 53203, 53204, 53205, 53206, 53207, 53208, 53209, 53210, 53211, 53212, 53213, 53214, 53215, 53216, 53217, 53218, 53219, 53220, 53221, 53222, 53223, 53224, 53225, 53226, 53227, 53228, 53233, 53234, 53237, 53259, 53263, 53274, 53278, 53288, 53290, 53293, 53295, Mukwonago; 53149, Muskego; 53150, Nashotah; 53058, New Berlin; 53146, 53151, New Munster; 53152, North Lake; 53064, North Prairie; 53153, Oak Creek; 53154, Oconomowoc; 53066, Okauchee; 53069, Pewaukee; 53072, Pleasant Prairie; 53158, Racine; 53401, 53402, 53403, 53404, 53405, 53406, 53407, 53408, Richfield; 53076, Rochester; 53167, Saint Francis; 53235, Salem; 53168, Silver Lake; 53170, Somers; 53171, South Milwaukee; 53172, Springfield; 53176, Sturtevant; 53177, Sussex; 53089, Trevor; 53179, Union Grove; 53182, Wales; 53183, Waterford; 53185, Waukesha; 53186, 53187, 53188, 53189, Woodworth; 53194.\r\n\nSolo se aceptan candidatos directos. 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En este puesto, serás la cara del estudio: ayudando a los miembros a superar sus entrenamientos, captando nuevos miembros y generando ventas, al tiempo que mantienes divertida, motivadora y acogedora la comunidad HOTWORX.\r\n\n\r\n\nLa persona adecuada AMA la salud y el fitness, se motiva alcanzando objetivos y sabe cómo vender con confianza y personalidad.\r\n\n\r\n\n🎯 Tu misión\r\n\n\r\n\nBrindar servicio al cliente de 5 estrellas todos los días\r\n\n\r\n\nImpulsar las ventas de nuevas membresías y ventas minoristas\r\n\n\r\n\nMotivar y entrenar a los miembros durante sus sesiones en HOTWORX\r\n\n\r\n\nRetener miembros y construir relaciones duraderas\r\n\n\r\n\nMantener el estudio limpio, organizado y con alta energía\r\n\n\r\n\n🔑 Responsabilidades\r\n\n\r\n\nVender membresías y alcanzar objetivos mensuales de ventas\r\n\n\r\n\nCaptar nuevos clientes (pases de invitado, programa de embajadores, promociones externas, etc.)\r\n\n\r\n\nBrindar instrucciones adecuadas sobre el uso del sauna y entrenamiento, y fomentar la participación en la aplicación HOTWORX y en el desafío Burn Off\r\n\n\r\n\nAyudar con redes sociales, promociones y eventos comunitarios\r\n\n\r\n\nCumplir con todos los procedimientos de apertura y cierre, listas de verificación de limpieza y tareas diarias de marketing\r\n\n\r\n\nMantener anualmente las certificaciones requeridas y la capacitación de HOTWORX\r\n\n\r\n\n🏆 Lo que buscamos\r\n\n\r\n\nExperiencia en ventas (¡experiencia en fitness, retail o servicios es un plus!)\r\n\n\r\n\nPersonalidad extrovertida y excelentes habilidades de comunicación\r\n\n\r\n\nActitud competitiva, orientación a metas y motivación por comisiones\r\n\n\r\n\nApariencia profesional y energía positiva\r\n\n\r\n\nInterés en fitness, salud y bienestar\r\n\n\r\n\n📚 Capacitación y certificaciones\r\n\n\r\n\nCertificación de Entrenador/Asociado de Ventas de HOTWORX (proporcionada)\r\n\n\r\n\nCPR/AED/Primeros auxilios (requerido o disposición para obtenerlo)\r\n\n\r\n\nCapacitación continua en HOTWORX University\r\n\n\r\n\n💵 Pago y beneficios\r\n\n\r\n\n$15/hora base + comisiones (metas de ventas = potencial real de ingresos)\r\n\n\r\n\nMembresía gratuita en el estudio + descuentos en productos\r\n\n\r\n\nOportunidades de crecimiento a medida que expandimos\r\n\n\r\n\n👉 ¡Si eres extrovertido, te apasiona la salud y el fitness, y puedes VENDER, queremos que formes parte de nuestro equipo HOTWORX! 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