Description
Summary:
Uni-Fab Industries is seeking a motivated Communications graduate to join their Customer Support Department as a 1-year paid intern, applying college learnings in a growing manufacturing company.
Highlights:
1. Opportunity to apply academic knowledge in a rapidly growing company
2. Engage in diverse customer support functions and team collaboration
3. Develop communication, problem-solving, and time management skills
Job Type: Communications Internship (1 Year)
Company: Manufacturing/CM
Shift: Days
Salary: $28.00 per Hour
Benefits: Medical, Dental, Vision, 401k, PTO
Uni-Fab Industries is looking for a person with a BA or BS in Communications that has just recently Graduated. This position is a 1-year paid Internship in our Customer Support Department. We are looking for a skilled, motivated individual that wants to apply what they have learned in college in a rapidly growing company with facilities in the East Bay and Central Valley. More information will be available in interview.
Essential Duties & Responsibilities
• Customer Satisfaction Rep
• Expediting orders (pulls, pushes, cancels)
• Consignment Program
• JIT (Just In Time) & RPM (Rapid Production Material) Program’s
• Customer OOR’s (Open Order Reports)
• Prepares work to be accomplished by gathering and sorting documents and related information.
• Works directly with Planning, Purchasing, and Production
• Customer interface
• Contributes to team effort by accomplishing related results as needed.
Language Skills
• Ability to read and interpret documents.
• Ability to communicate in stressful situations.
• Ability to speak effectively to customers and fellow employees.
Reasoning Abilities
• Ability to solve practical problems and deal with customer issues, schedules, and personalities.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Other Skills, Abilities, and Qualifications
• Strong Computer skills
• Proficient in Excel and Word and online computer software applications.
• Good communication (verbal and written), decision making and time management skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and successfully meet deadlines.
• Ability to relate professionally and sensitively to Customers.
• Ability to sit and concentrate for extended periods of time.
• Flexible, creative, detail-oriented and well organized.
• Ability to handle shifting projects and multiple priorities.
Educational Background
• BA OR BS in Communications (Recently Graduated is important)
Work Environment
The work environment characteristics are representative of those of a manufacturing company with a complete administration office and are typical of what an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.