S&K Building Services is growing fast and is in search of an Operations Manager to join the team. As a member of the operations team, you will find yourself contributing in a significant way to the success of the business through leadership and working collaboratively with the Branch Manager by supporting branch functionality. This position will support Award Window Cleaning, an S&K acquired company. Award Window Cleaning | 800 Lafayette Ave NE, Grant Rapids, MI 49503 What You'll Do Manage daily operations including scheduling and distribution of work orders. Continually supervise, train, develop, and motivate employees. Ensure accurate branch functionality and certifications. Maintain and enforce thorough and current knowledge of all applicable federal, state, and local regulations. Ensure a clean and safe environment that meets health & safety standards as set by the company as well as local rules and regulations. This includes ongoing adherence to critical safety protocols, performing and reviewing job hazard analysis, pre-work checklists, jobsite safety inspections, and equipment checks at worksites. Purchase necessary job site materials, plan inventory, and ensure warehouse efficiency. Plan and coordinate repairs of branch equipment in a timely manner. Collaborate and share insights with other S&K branches. Contribute to a positive culture and environment that breeds loyalty and offers opportunity for growth within the organization in order to retain and attract high level performers. Contribute towards the achievement of the company’s strategy. Who You Are 2-5 years in a supervisory or management role in Field Services or similar Valid driver’s license Available to work occasional evenings and weekends Knowledge of organizational effectiveness and operations management Ability to work well in a team environment Adaptability to change and continuous improvement Demonstrate a high level of time-management skills Excellent interpersonal and communication skills Critical thinker and problem-solving skills Adhere to high ethical standards Reside in the Grand Rapids, Michigan area Nice To Have Proficiency in Microsoft Office Proficiency in Customer Factor, or similar CRM Understanding of customer service principles and practices What We Offer Competitive Base Salary of up to $70k Weekly Pay Health Care Plan (Medical, Dental & Vision) - Benefits effective the 1st of the month following 30 days of employment Retirement Plan (401k with a Company Match) Paid Time Off & Paid Holidays Training & Development