Summary: This role supports physical access systems, managing badge creation, troubleshooting access issues, and ensuring policy compliance with excellent customer service. Highlights: 1. Support and troubleshoot physical access systems and badge management. 2. Manage ticket processing for badge activation and access requests. 3. Provide guidance on physical access policies and procedures. Apply Now Responsibilities: ● Support & Troubleshooting: ○ Respond to incoming phone chs, pings, and tickets promptly and professionally, adhering to established program policies and SOPs. ○ Perform initial troubleshooting of access issues, including enabling disabled badges and resolving door reader problems, following documented procedures. ○ Add non-restricted clearances to Ccure profiles. ○ Logistics and shipment of badges ○ Opering Fargo Printers Level 1 triage and troubleshooting ● Ticket Management: ○ Process various access-reled tickets, including: ■ Badge activion (new hire and other) ■ Badge deactivion ■ Building Access System (BAS) extension requests ■ Non-Moma activion and extension requests ● Policy Support: ○ Provide support and guidance on physical access policies, utilizing SOPs and canned messages, for: ■ GOGO to GOGO temporary access requests ■ GOVO to GOGO temporary access requests ■ Exceptions to the Vendor Seed Locion Policy ● Badge Management: ○ Manage all aspects of badge creion, including 2D printing, photogram badges, assembly, and global shipping. ○ Process badge order tickets, supply tickets, photo uploads, and returned badges. ○ Maintain badge and office supply inventory. ● Reporting & Audits: ○ Genere and maintain reports on credential numbers, card reader informion, and missing security photos. ○ Support audits reled to physical access and credentialing. ● System Administrion: ○ Add Ganpi clearance (general access) within the system. ○ Manage all access requests and reled tasks. Qualificions: ● Excellent communicion and customer service skills (written and verbal). ● Strong problem-solving and troubleshooting abilities. ● Detail-oriented and organized, with the ability to manage multiple tasks simultaneously. ● Proficiency with access control systems (e.g., Ccure) and ticketing systems. ● Familiarity with physical access policies and procedures. ● Ability to work independently and as part of a team. ● Experience with badge printing and reled equipment is a plus. Preferred Qualificions: ● Previous experience in physical security or access management. ● Knowledge of relevant security regulions and compliance standards With over 80 years of protecting the things th mter, we’ve seen more than most. Th’s why Securitas is the partner of choice for companies and an employer of choice for candides worldwide. See a different world. “Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive considerion for employment without regard to race, color, religion, age, sex, sexual oriention, gender identity, nional origin, disability, stus as a protected veteran, or any other applicable legally protected characteristic.” #AF-PSIL Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populions may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combinion of vacion and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Apply Now
Craigslist · HR
Craigslist · HR
