Description
Summary:
Join a leading global rental agency, focusing on welcoming customers, managing vehicle logistics, and ensuring outstanding service with a commitment to excellence.
Highlights:
1. Opportunity to join a leading global rental agency with a focus on service
2. Engage in customer interactions and manage vehicle flow efficiently
3. Uphold core values of excellence, efficiency, and customer care
Apply Now
Join ACE Rent-A-Car, a leading global rental agency with 300+ locions worldwide. Our MSP Airport locion is proudly opered by the Walser Automotive Group, a Minnesota-based, family-owned company committed to excellence, efficiency, and outstanding customer care.
Compension: $18.00hr + incentives
Wh You’ll Do:
Welcome all customers promptly and use approprie greeting as guests arrive on the lot or kiosk/counter
Remind customers to check for personal belongings. Identify any items found in the vehicle with a unit number, de and time and turn into lost and found
Advise and review rental charges; provide an accure receipt to the customer
Provide informion in a professional and courteous manner regarding transportion to the airport terminal
Inquire about service, sisfaction, and document dissisfaction – goal is to exceed customers’ expections
Check vehicle for damage on incoming vehicles and direct customer to the counter for completion of damage/loss report
Use of proper stement to determine if vehicle is being returned with full tank of gas
Complete a service alert for any mechanical and or body damage communiced by the customers
Identify and tag vehicles th have been flagged for grounding or preventive maintenance and verify their movement to the proper lot locion
Physically inventory every vehicle
Make keys available for rent, issue keys to customers, verify customer’s identificion, and vehicle exchanges
Keep lot organized for ease of access and traffic flow
Company provided uniform to be worn all times
Must wear safety eyewear all times when entering a service area
Must wear slip resistant footwear in service areas (when applicable)
Embrace and exhibit Walser CORE values
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
Wh You Bring:
Must be least 18 years of age
High school diploma or GED
Minimum 1 year customer service experience is preferred
Must have basic computer skills and knowledge of Microsoft Office Applicions
Exceptional interpersonal skills required
Demonstres strong verbal and written communicion skills
Strong organizional skills and the ability to multi-task
Must have the ability to manage stressful or unusual situions in order to maintain good customer service
Must have the ability to adapt in a fast-paced environment
Must be able to work a flexible schedule including day and/or evening hours
Proficiency in English and Spanish preferred but not required
Ability to communice in other languages (Portuguese, Russian, German or French) is a plus
Must have a valid driver’s license and acceptable driving record
Wh’s In It For You?
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement
We promote from within and provide clear career phs, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility trements and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Mch: Plan for your future with company-paid life insurance and a 401(k) program th includes an employer mch.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans Walser.
Community Involvement
Make an impact through volunteer opportunities with the Walser Foundion, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candides
Apply today and help drive operional excellence Walser Automotive Group!
Reasonable accommodions may be made to enable individuals with disabilities to perform essential functions.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Apply Now