Summary: Seeking a hardware-focused Data Center Technician Level 1 who enjoys troubleshooting, racking servers, and providing customer service in a fast-paced environment. Highlights: 1. Opportunity to learn and troubleshoot computer hardware extensively. 2. Role focuses on hands-on hardware tasks like server building and cabling. 3. Encouraged to leverage downtime for community engagement and lead generation. Data Center Technician level 1 Colo in Seattle is looking for a level 1 datacenter technician. The ideal candidate would be someone who loves working with computer hardware and learns quickly and retain what they learn. You will be learning, building, troubleshooting, racking servers and providing customer service via phone and ticketing system. Please note this is not a system admin job and will not be managing systems. This is not a programming/coding job. This position focuses on the hardware aspect such as building servers, troubleshooting why a sever does not boot up, swapping memory, cpu, hard drive, installing base OS, running cable inside datacenter, audit cabinet for label accuracy, etc. Qualifications: Strong Customer Service Bias for action Excellent Communication Skills Capable of lifting up to 50 lbs equipment and working in restricted spaces Able to work in a climate controlled and noisy environment for long periods of time Ability to work unsupervised Able to work in non-business hour shift Skills/Characteristics: Calm under pressure Technically/Mechanically incline Ability to triage and multitask in a fast-paced environment Excellent attention to detail yet have the ability to understand the big picture High sense of urgency for completion of critical tasks Quick but precise, able to follow procedures accurately and reliably General willingness to jump in and tackle challenges as they arise (helpful) Results-driven individual who does whatever it takes to succeed and loves a challenge. What You Will Be Doing: Physical racking of equipment (rack prep, rack and stack, switches/routers) Run fiber, power and Ethernet cabling Replace disk drives and memory Diagnose hardware issues Box/unbox equipment including breakdown/trash Organize packages coming in/out of data center Location and processing of Overdue RMAs Conduct fiber work (scope, light meter, cleaning) Requirement: Customer Service Oriented personality Experience in building/troubleshooting server hardware (not laptop or desktop) CompTIA A+ 1 year of IT helpdesk experience or 3 years in a customer service related environment Ability to run cable neatly inside server/cabinet/datacenter. (Having things working is not enough. Your work must also look very presentable) Experience in working in a datacenter is a plus The shift schedule is: 3 days x 12.5 hours per day in 1 week 4 days x 12.5 hours per day in other week Sunday is the alternate day 1st shift is 4am - 4pm 2nd shift is 4pm - 4am There is a lot of downtime for the night and weekend shift. During your down time, you are encouraged to browse internet forums to help others with their hardware/IT or datacenter questions with the hope they have colocation needs that we can help with. You will get a very generous commission for any lead you bring in. Compensation: $55K - $65K This is not a remote work. You must be onsite to do this work. Please reply to this posting via email with your resume. include a copy of this job description in your email.
Craigslist · HR
Craigslist · HR
