Service Technician II

Description

Summary: Seeking technically minded individuals with experience in low voltage electronics, specializing in electronic security solutions for service and support roles. Highlights: 1. Provide service on STC products at customer sites 2. Diagnose and resolve application issues individually and as a team 3. Perform preventive maintenance and configuration changes Apply Now   Securitas Technology Corporion (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.   STC offers a full portfolio of video, access, intrusion, fire and integred systems and services. As a leading systems integror and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services th protect their people, customers, and assets. STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products customer sites. The position provides customer contact for all post-installion problems on security systems and equipment, as well as, special project work, when needed. Responsibilities Respond to trouble tickets to ensure applicion uptime and system performance Work individually and as a team to diagnose and resolve applicion issues Execute preventive maintenance tasks to maximize applicion availability and identify system faults Perform routine configurion changes (user permissions, applicion configurion, etc.) Document all system modificions through a digital change control tracking system Produce quality technical documention describing the conceptual and quantitive facets of system deployment, intended for both a technical and non-technical audience Perform pre-deployment end to end testing of all upgrades and major modificions Perform on site installions of software upgrades and major modificions  Minimum Requirements  High School diploma required or equivalent Familiarity installing and troubleshooting low voltage equipment Strong working knowledge of commercial access control, CCTV, burglary alarm,  intrusion systems, and fire alarms Strong working knowledge of Microsoft Office Strong written and verbal communicions skills Working knowledge of network communicions and IP addressing Excellent problem solving and analytical skills Excellent time management skills Positive titude and strong work ethic Certificions in enterprise grade CCTV and Access Control systems a plus STC offers comprehensive benefits including: Highly competitive salary Company training and industry leading certificion program Company Vehicle Company Cell Phone Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Mch up to 6% of salary Paid vacion, holiday and sick time Educional Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more! ______________________________________________________________________________________________________________________________________________________________ We are a nionwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstred daily by our employees to our customers and the communities we service. Apply Now