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Summary: Mia’s Bakery seeks a friendly, polished, and organized Host/Hostess to manage guest flow, set customer service tone, and be the first impression for patrons in a fast-paced environment. Highlights: 1. Manage guest flow and set the tone for excellent customer service 2. Requires confidence, awareness, and strong communication 3. Handle high-traffic weekends and holiday crowds with grace Now Hiring: Host/Hostess — Mia’s Bakery (Brooklyn & UES Locations) Mia’s Bakery is looking for a friendly, polished, and highly organized Hostess to manage guest flow and set the tone for excellent customer service. This is a fast-paced, front-facing role—you’ll be the first impression for every customer who walks through our doors. We do not accept reservations, so managing the waitlist and seating flow is key. This isn’t a “stand and greet” role — it requires confidence, awareness, and strong communication with both customers and staff. Responsibilities: Greet every guest warmly and professionally Manage waitlists and table turnover without a reservation system Communicate estimated wait times accurately and calmly Maintain clear communication with servers, runners, and supervisors Handle high-traffic weekends and holiday crowds with grace Keep entrance area clean and organized Assist with packaging takeout orders and answering phones when needed Requirements: Must be composed, articulate, and confident in a busy environment Excellent verbal communication and people skills Able to work weekends, holidays, and early shifts as required Professional appearance and demeanor Bilingual (English/Spanish) is a plus Compensation: Hourly pay based on experience + tips Staff meals, training, and growth opportunities available
