FRONT DESK POSITION (Saint Augustine)

Description

Summary: This role involves managing front desk operations, anticipating guest needs, and ensuring hotel safety and security during the evening shift. Highlights: 1. Manage front desk operations during evening shifts 2. Anticipate guest needs and exceed expectations 3. Maintain hotel safety and security 3-11 pm shift available(5 Nights 3P-11P is responsible for the front desk operation during the evening . To anticipate the guest’s needs and exceed their expectations. To represent the hotel in the evening. Keep the General Manager informed of any guest complaints or situations that occurred during the night. Responsible for maintaining hotel safety and security during these hours. Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. They must also be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations "MUST COME TO HOTEL TO APPLY IN PERSON"