Cafe Site Supervisor

Description

Summary: Oversee daily operations of a Meals on Wheels Café, ensuring compliance with food code requirements and providing exceptional service in a welcoming environment. Highlights: 1. Lead and coordinate volunteers for meal service and home-delivered operations 2. Ensure compliance with food safety and Washington State Food Code requirements 3. Foster a welcoming and positive environment for participants and guests Salary Range: $17.67 - $19.00 per hour Position Type: Full-Time (35 Hours per Week), Hourly About Us: Generational Care is a nonprofit organization committed to preserving and enhancing the quality of life for every generation with dignity and care. Through our programs—Home Care Services, Mid-Columbia Meals on Wheels, and Healthy Ages—we provide vital services that support independence, health, and well-being throughout our communities. Mid-Columbia Meals on Wheels is currently seeking a Café Site Supervisor to oversee the daily operations of our Meals on Wheels Café in Richland. This position serves as the designated Person-In-Charge (PIC) and ensures compliance with Washington State Food Code requirements while providing exceptional service to participants, volunteers, and the community. Key Responsibilities: Supervise meal setup, service, and cleanup. Ensure timely meal preparation and assembly of supplies, dishes, utensils, and food service items. Oversee and coordinate volunteers during meal service and home-delivered meal operations. Schedule volunteer shifts to ensure efficient daily operations. Ensure compliance with food safety, sanitation, and Washington State Food Code requirements. Maintain accurate records, including food safety reports, volunteer hours, and bank deposits. Foster a welcoming, inclusive, and positive environment for participants and guests. Operate and maintain kitchen equipment and ensure proper cleaning and sanitation procedures. Perform administrative duties, including phone calls, follow-up communication, and documentation. Attend required meetings and training. Maintain confidentiality of participant, staff, volunteer, and organizational information. Qualifications: Education & Licensing: High School Diploma or equivalent required. Valid Washington State Driver’s License required. Washington State Food Handler’s Card required or ability to obtain within 14 days of hire. Experience & Skills: Food service experience preferred, including food preparation, operation of food service equipment, and health and sanitation standards. Supervisory experience preferred. Bilingual (English/Spanish) preferred. Proficiency with Microsoft Word, email, and basic computer applications. Strong organizational, communication, and interpersonal skills. Ability to work independently and collaboratively while exercising sound judgment and attention to detail. Ability to lead and supervise volunteers effectively. Ability to maintain confidentiality and professionalism in all interactions. Commitment to teamwork, reliability, flexibility, and excellent customer service. Benefits: Medical, Dental, and Vision Insurance HRA with Generous Company Reimbursement 12 Paid Vacation Days Paid Sick Leave 11 Paid Holidays 401(k) with Company Match Employee Assistance Program (EAP) Public Service Loan Forgiveness (PSLF) Eligible Employer Same Day Pay Available through Tap Check Services 8 Hours of Floating Time Off 8 Hours of Employee Appreciation Day Leave Working Conditions: Work primarily at the Meals on Wheels Café in Richland, Washington. Frequent standing, walking, bending, twisting, reaching, and lifting up to 25 pounds. Daytime schedule, Monday through Friday, with occasional evenings and weekends as needed. Contingency of Employment: Acceptable criminal history background check. Acceptable driving record. Valid Washington State Driver’s License. Washington State Food Handler’s Card (or ability to obtain within 14 days of hire). How to Apply: Visit https://www.GenCare.org/careers for a detailed job description & application. A Generational Care application is required. Resumes will not be accepted in lieu of an official application but may be attached as supplemental information. Open until filled. First consideration will be given to applications received by Thursday, June 11, 2026 at 4:00 pm. Home Care Services is a program of Generational Care, an SE WA ALTC COG, and Yakama Nation contractor. Generational Care is an Equal Opportunity Employer.