Network Technician (Chantilly)

Description

Summary: This position involves consulting customers, troubleshooting IT issues, and providing front-end support across various technical areas. Highlights: 1. Opportunity to work with diverse IT problems and solutions 2. Chance to learn new skills and contribute to a growing company 3. Direct impact of actions and personal growth potential Responsibilities: Consult and advise customers on their computer and network needs. Help customers troubleshoot issues with workstations, servers, and peripheral devices Schedule service tickets and escalate issues as needed Provide front-end support in a wide array of technical areas, from the configuration of workstations to the configuration and management of servers and network infrastructures Travel in the DC Metropolitan area and after-hours work as needed Requirements: Honesty and Integrity in all dealings At least basic knowledge of TCP/IP networking and DNS Working knowledge of Windows 10, Windows 7, and Office 365/Outlook Experience working with desktop and laptop hardware Experience in troubleshooting and resolving software, OS, and application errors Excellent verbal and written communication skills Strong work ethic and ability to contribute to the growth of a small company Eager to learn about new hardware and software technologies 1-2 years of professional computer troubleshooting experience is required Experience in an IT-managed services role is preferred Optional: A+, Network+, Location: Chantilly, VA Summary: This position will help business users solve a variety of IT problems that they encounter. These problems vary greatly but are typically related to Windows, Windows Networking, and PC Hardware. The person who fills this position will be a person who enjoys working with people and solving problems. The ideal candidate will have a passion for solving problems and learning new skills. This position will provide a great opportunity for the candidate to learn different skill sets and provide input to a growing company. The candidate will be able to see the direct impact of their actions and grow as the company grows. Salary: $20-$30 per hour (DOE) + Benefits Hours: Full Time Only (40+ hours per week) Start Date: ASAP Please apply to our online application below https://career.tcbinc.com/career-registration/ Please be aware that only online applications will be accepted and considered.