Description
Summary:
This Service Technician role is central to our business, involving operating a service truck to clean portable restrooms while maintaining customer satisfaction and safety standards.
Highlights:
1. Opportunity to be at the heart of the business
2. Engage in customer service interactions on work sites
3. Join an organization valuing continuous improvement and teamwork
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About USS: United Site Services is the industry leader in comprehensive site services, committed to creing partnerships th help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedicion to corpore responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedicion and collaborion of our diverse team, which includes field technicians, customer care representives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organizion th values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview: The Service Technician operes a company service truck and drives to various locions to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.
Responsibilities: Perform basic service truck driving functions in accordance with USS and DOT requirements.
Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
Conduct portable toilets servicing to USS 8 point service standard.
Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
Provide routing feedback to Operions Manager/Supervisor/Coordinor to be most efficient as well as giving the customer the best service possible.
Ability to stregically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are sisfied.
Qualificions: Minimum two years of commercial driving experience.
Valid Driver License (CDL or non-commercial).
Excellent time management, customer service and communicion skills.
Strong problem-solving and decision making skills.
Physical Requirements: Sit while driving and stand while servicing products
Use hands and fingers to handle, control or feel objects tools or controls
Repe the same movements
See details of objects th are less than a few feet away and also greer distance
Speak clearly so customers can understand
Understand the speech of another person
Hear sounds and recognize the difference between them
Walk up to 30 minutes a time without exertion
Enter and exit equipment by stepping and kneeling
Lift up to 40lbs from your waist to your shoulders
Lift 30lbs from the floor to your head
Crouch and squ
Push 100lbs and pull 100lbs horizontally
Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Holiday & Paid Time Off (pro-red for Part-Time employees)
Medical/Pharmacy
Dental
Vision
Employer-Paid Short-Term Disability
Employer-Paid Employee Basic Life & Accidental Deh and Dismemberment
Voluntary Employee Life & Accidental Deh and Dismemberment
Voluntary Spousal Life
Voluntary Dependent Life
Hospital Indemnity, Accident and Critical Illness
Commuter/Transit Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
401(k) with employer mch
Employer-Paid Employee Assistance Program (EAP)
Employee Discounts
Salary Range: $16.71 – $22.56 / hour Pay Transparency Stement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locions across the US. Within the posted salary range, individual pay is determined by the geographic locion, job reled skills, experience, educion, and certificions. Our total compension package includes base pay plus a comprehensive benefits program. EEO Stement: Some positions may require secure site access and/or domestic air travel. All candides for positions which require secure site access and/or domestic air travel must possess an acceptable form of identificion to comply with ste and federal regulions, such as REAL ID-compliant driver’s license or ste ID, or U.S. passport. This stement is not intended to require documention beyond wh is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigrion Services (USCIS); and should not be construed as creing additional employment eligibility verificion requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discriminion against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, laction, childbirth or reled medical conditions), sexual oriention , gender identity , age (40 and over), nional origin or ancestry, citizenship stus, physical or mental disability, genetic informion (including testing and characteristics), veteran stus, uniformed servicemember stus or any other stus protected by federal, ste or local law. Our commitment to equal opportunity employment applies to all persons involved in our operions and prohibits unlawful discriminion by any employee, including supervisors and co-workers.
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