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Summary: Allied Universal is hiring a Lobby Supervisor responsible for managing Lobby Receptionist personnel and overseeing security access control, badging, and special events for a high-profile client. Highlights: 1. Manage and supervise Lobby Receptionist personnel and security access control 2. Liaison between customer, Account Manager, and lobby receptionists 3. Coordinate and conduct site-specific on-the-job training for lobby personnel Apply Now Overview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers th provide you a sense of purpose. While working in a dynamic, welcoming, and collaborive workplace, you will be part of a team th contributes to a culture th positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Lobby Supervisor. The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer. RESPONSIBILITIES: Supervise and coordine the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range Supervise day-do-day operions the site for Lobbies, Badge & ID, Visitor Centers, and Large Events Enforce Allied Universal policies as outlined in the handbooks and executive memos Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer Meet all contractual scheduled hours with a minimum of unbilled overtime Coordine and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel Manage uniforms, equipment, supplies, and vehicles utilized the account, maintaining approprie inventories and maintenance checklists Communice staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candides Assure th lobby personnel receive approprie training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluions, recognition, etc.) Assist with the communicion of policies, company announcements and job openings Perform other operions and reled functions (e.g., payroll, review and maintain incident reports, assist in preparion of security surveys and post orders) Respond to client requests Make emergency notificions as necessary pursuant to site Post Orders Provide direction and instruction to subordines regarding the performance of their duties Disciplinary action/commendion decisions pertaining to security personnel Make productivity and cost reduction recommendions to management Make recommendions for physical security surveys, job safety analysis and post orders Make recommendions concerning disciplinary action/commendion decisions pertaining to security personnel assigned QUALIFICATIONS: Must possess a high school diploma or equivalent Licensing requirements are subject to ste and/or local laws and regulions and may be required prior to employment Must possess, or be able to obtain, a SECRET clearance with the Department of Defense Minimum one (1) year of experience in security, law enforcement or military service Must possess one or more of the following: Service in the active-duty military, military reserves, or Nional Guard Service in Auxiliary Police or Police Cadets Minimum of one year verifiable and successful supervisory experience in security-reled industry Be able to opere radio or telephone equipment and/or console monitors Demonstred ability to interact cordially and communice with the public Effective oral and written communicion skills Problem solving skills Active listening skills Assess and evalue situions effectively; identify critical issues quickly and accurely Compile, sort, and interpret da Research, investige, compile informion Medie conflict with tact, diplomacy Write informively, clearly, and accurely Teamwork Attention to detail PREFERRED QUALIFICATIONS: Possession of one or more of the following: Service in Military Occupional Specialty reled to law enforcement, security (such as Military Police, Elite Military Forces, comb arms) or any support role in a Comb Zone Gradue of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field Bachelor's degree in law enforcement or criminal justice reled studies A minimum of 8 or more years of service in any military branch Associe's degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company's 401(k)plan, subject to eligibility requirements Seven holidays annually paid time and a half, if worked 40 hours of vacion after one year of employment eligible work assignments. Unused vacion is only paid out where required by law. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive considerion for employment without regard to race/ethnicity, age, color, religion, sex, sexual oriention, gender identity, nional origin, genetic informion, disability, protected veteran stus or relionship/associion with a protected veteran, or any other basis or characteristic protected by law. For more informion: www.aus.com If you have difficulty using the online system and require an alterne method to apply or require an accommodion, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1587159Apply Now
