Texas Front Office & Guest Services Job Listings

Hotel Front Desk Agent Floater (7am-3pm, 3pm-11pm, 11pm-7am)63393485412483120

Workable

Hotel Front Desk Agent Floater (7am-3pm, 3pm-11pm, 11pm-7am)

We are now accepting motivated individuals to join our Front Desk team here at the Tru by Hilton in McKinney,TX!! Full Job Description SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of three months hotel guest service experience or equivalent training and experience. Hilton PEP experience preferred. Working Conditions: May be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. Job Types: Full-time, Part-time Pay: Based on experience Expected hours: 40 per week Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Experience: Hotel Experience: 1 year (Required) Customer Service: 1 year (Required) Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like PEP Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Benefits Hilton Employee Discount after 60 days

McKinney, TX, USA

Negotiable Salary

Concierge - Luxury Blowout Bar (Dallas)63499802021123121

Workable

Concierge - Luxury Blowout Bar (Dallas)

Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that have held women of color back from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful, but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, we believe in creating an environment where pride, growth, beauty, and community flourish. As our Concierge, you will serve as the face of our brand, ensuring exceptional customer experiences while managing the operational flow of our salon. This role goes beyond greeting clients—you will coordinate stylist schedules, manage client assignments, and optimize appointments to balance walk-ins and scheduled services. This role offers a unique opportunity to grow within a supportive environment while gaining hands-on experience in salon operations, customer service, and team coordination. Whether you’re building a long-term career or stepping into a leadership journey, Pressed Roots provides the tools, training, and culture to help you succeed. And it doesn’t stop there... Key Responsibilities Act as the first point of contact, providing a welcoming and seamless client experience from check-in to check-out. Assign clients to stylists based on availability, skill sets, and client preferences, ensuring an optimal balance of scheduled and walk-in clients. Coordinate schedules and manage salon flow, ensuring appointments run smoothly and on time. Become an expert in the reservation system, managing client profiles, troubleshooting issues, and optimizing the booking process. Rebook client appointments during checkout, addressing clients by name and promoting loyalty. Educate clients on Pressed Roots products and services while upselling additional offerings. Handle payments, tips, and commissions ethically and accurately. Maintain salon cleanliness and organization, conducting regular walkthroughs of the front desk, bar, and studio. Address client concerns or operational challenges with a problem-solving mindset, always prioritizing an excellent client experience. Communicate with the Studio Manager about shop operations and opportunities for improvement. Serve complimentary beverages and engage clients to enhance their experience. Perform additional duties as assigned by management. Requirements Qualifications Exceptional organizational and multitasking skills to manage a dynamic salon environment. Strong customer service and communication skills with a client-focused mindset. Ability to remain calm under pressure and thrive in a busy, fast-paced environment. Familiarity with salon operations and scheduling systems is a plus. High school diploma or equivalent. At least 3 years of customer service experience (previous front desk or salon experience preferred). Must be 18 years or older. Availability: Open availability for full-time hours, including weekends and evenings. Physical Requirements Ability to stand for extended periods (up to 9 hours). Ability to perform repetitive tasks such as data entry or interacting with clients. Ability to lift and carry objects up to 15 pounds. Ability to bend, stoop, kneel, and reach overhead to maintain cleanliness and assist clients. Pressed Roots is committed to providing reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of this job. If you need accommodation to perform these duties, please let us know. Benefits What You’ll Enjoy Competitive Pay: Starting at $15/hour, plus bonus opportunities and a paid referral program. Benefits: Sick pay, health benefits for full-time employees, and continued education opportunities. Flexibility: Full-time, part-time, and seasonal shifts available. Career Growth: Pathways to management, corporate roles, and future franchise ownership. Dynamic Environment: A fast-paced, family-like atmosphere with comprehensive training.

Dallas, TX, USA

$15

Concierge - Luxury Blowout Bar (Plano)63392024619777122

Workable

Concierge - Luxury Blowout Bar (Plano)

Summary Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that have held women of color back from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful, but will forever change the standards of the beauty industry. Description Pride. Growth. Beauty. Community. Welcome to a new way to work. At Pressed Roots, we believe in creating an environment where pride, growth, beauty, and community flourish. As our Concierge, you will serve as the face of our brand, ensuring exceptional customer experiences while managing the operational flow of our salon. This role goes beyond greeting clients—you will coordinate stylist schedules, manage client assignments, and optimize appointments to balance walk-ins and scheduled services. This role offers a unique opportunity to grow within a supportive environment while gaining hands-on experience in salon operations, customer service, and team coordination. Whether you’re building a long-term career or stepping into a leadership journey, Pressed Roots provides the tools, training, and culture to help you succeed. And it doesn’t stop there... Key Responsibilities Act as the first point of contact, providing a welcoming and seamless client experience from check-in to check-out. Assign clients to stylists based on availability, skill sets, and client preferences, ensuring an optimal balance of scheduled and walk-in clients. Coordinate schedules and manage salon flow, ensuring appointments run smoothly and on time. Become an expert in the reservation system, managing client profiles, troubleshooting issues, and optimizing the booking process. Rebook client appointments during checkout, addressing clients by name and promoting loyalty. Educate clients on Pressed Roots products and services while upselling additional offerings. Handle payments, tips, and commissions ethically and accurately. Maintain salon cleanliness and organization, conducting regular walkthroughs of the front desk, bar, and studio. Address client concerns or operational challenges with a problem-solving mindset, always prioritizing an excellent client experience. Communicate with the Studio Manager about shop operations and opportunities for improvement. Serve complimentary beverages and engage clients to enhance their experience. Perform additional duties as assigned by management. Requirements Qualifications Exceptional organizational and multitasking skills to manage a dynamic salon environment. Strong customer service and communication skills with a client-focused mindset. Ability to remain calm under pressure and thrive in a busy, fast-paced environment. Familiarity with salon operations and scheduling systems is a plus. High school diploma or equivalent. At least 3 years of customer service experience (previous front desk or salon experience preferred). Must be 18 years or older. Availability: Open availability for full-time hours, including weekends and evenings. Physical Requirements Ability to stand for extended periods (up to 9 hours). Ability to perform repetitive tasks such as data entry or interacting with clients. Ability to lift and carry objects up to 15 pounds. Ability to bend, stoop, kneel, and reach overhead to maintain cleanliness and assist clients. Pressed Roots is committed to providing reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of this job. If you need accommodation to perform these duties, please let us know. Benefits What You’ll Enjoy Competitive Pay: Starting at $15/hour, plus bonus opportunities and a paid referral program. Benefits: Sick pay, health benefits for full-time employees, and continued education opportunities. Flexibility: Full-time, part-time, and seasonal shifts available. Career Growth: Pathways to management, corporate roles, and future franchise ownership. Dynamic Environment: A fast-paced, family-like atmosphere with comprehensive training.

Plano, TX, USA

$15