Texas Customer Service - Call Center Job Listings

Workable

Remote Agent

Yellowstone Life Insurance Agency, LLC, an Integrity Company, is seeking motivated individuals to join our team as Remote Agents. This is an excellent opportunity to work from the comfort of your own home and establish a successful career in the insurance industry. As a Remote Agent at Yellowstone Life Insurance Agency, you will be responsible for providing top-notch customer service to clients, assisting them in finding the right insurance coverage to protect their loved ones and assets. You will have access to our lead platform, which connects you with individuals and families who have shown interest in purchasing life insurance policies. We are looking for self-driven individuals with excellent communication skills and a passion for helping others. If you are motivated, organized, and enjoy working independently, this could be the perfect fit for you. Responsibilities: Build and maintain strong relationships with clients as their primary point of contact for all insurance matters. Evaluate clients' insurance needs through comprehensive interviews and understanding their unique circumstances. Provide personalized insurance recommendations based on clients' specific requirements and financial goals. Educate clients on the different types of life insurance policies and their features, benefits, and limitations. Assist clients in completing insurance applications and gather the necessary documentation. Follow up with clients regularly to review their policies, address any concerns, and make adjustments as needed. Collaborate with insurance carriers and underwriters to negotiate favorable terms for clients' policies. Requirements Excellent interpersonal and communication skills. Strong problem-solving abilities and the capability to analyze complex information. Highly organized with great attention to detail. Self-motivated and able to work independently. A current Life Insurance License is preferred, but we will consider candidates who are willing to obtain the license within a specified timeframe (cost may vary depending on the state).

Tyler, TX, USA

Chat Support Agent (Remote) - 15 - 18/hr63392053504003121

Workable

Chat Support Agent (Remote) - 15 - 18/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry. At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development. Responsibilities Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism. Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers. Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps. Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter. Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation. Document and escalate complex or unresolved queries to the appropriate departments for further assistance. Requirements Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry. Excellent written and verbal communication skills, with the ability to communicate clearly and concisely. Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently. Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed. Proficient computer skills, including the ability to navigate software applications and work with chat support tools. Ability to work independently and remotely while maintaining a high level of productivity and focus. Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

Dallas, TX, USA

Contact Center Specialist63499817972227122

Workable

Contact Center Specialist

As a Contact Center Specialist at Wider Circle’s remote contact center, you will play a crucial role in connecting with current and potential members and to promote our programs. This entry-level position is ideal for individuals with strong verbal communication skills, a friendly demeanor, and a passion for helping others. Sales and customer service experience are a plus but not required. We will provide comprehensive training to ensure your success. Company Overview At Wider Circle, we connect neighbors for better health. Wider Circles groundbreaking Connect for Life ®program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities. Key Responsibilities Conduct outbound calls to prospective members, introducing them to our programs. Build rapport with members to understand their needs and effectively communicate our value propositions. Provide excellent customer service by responding to questions and concerns in a professional manner. Accurately document member interactions and update records in the outreach center database. Meet or exceed daily and monthly call targets and performance metrics. Collaborate with team members and supervisors to refine engagement techniques and strategies. Participate in training sessions to stay updated on product knowledge and call center best practices. Requirements High school diploma or equivalent. Strong verbal communication skills with a persuasive and engaging style. Ability to work in a fast-paced environment and handle rejection with resilience. Basic computer skills for data entry and navigating call center software. Prior experience in sales, customer service, or telemarketing (preferred but not required). A positive attitude, willingness to learn, and commitment to achieving goals. A comfortable, distraction-free workspace at home to support your remote work responsibilities. Key Attributes Goal-oriented and self-driven to succeed. Strong time management and organization skills Experience successfully working in a remote environment Team player who thrives in a collaborative environment. Adaptable and able to handle diverse customer interactions. Strong problem-solving skills and attention to detail. Benefits Compensation As a venture-backed company, Wider Circle offers competitive compensation including: Performance-based incentive bonuses Opportunity to grow with the company Comprehensive health coverage including medical, dental, and vision 401(k) Plan Paid Time Off Employee Assistance Program Health Care FSA Dependent Care FSA Health Savings Account Voluntary Disability Benefits Basic Life and AD&D Insurance Adoption Assistance Program Training and Development Starting salary: $15.00-$17.00 And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

McAllen, TX, USA

$15-17