Springfield Call Center & Customer Service Job Listings

Academic Project Specialist63499910797825120

Workable

Academic Project Specialist

Hourly Rate: $16.90/hour Edison State Community College invites qualified candidates to apply for the part-time position of Academic Project Specialist. The Academic Project Specialist (APS) will manage various projects, coordinate processes, and provide administrative support for the Dean of Professional and Technical Programs and the Faculty. The APS is required to work with minimal supervision and expected to keep a level of confidentiality regarding all areas managed by the Dean. This is a part-time position supporting programs and staff at the Troy and Piqua campus. *This is a 24-25 hour per week position. Determining the schedule is flexible within the 8 a.m. to 5 p.m. hours of the College operations, but will remain consistent once established.* Requirements Functional Responsibilities: Reception/Front Line Support: Serves as the primary contact for students and outside contacts for the Health Sciences programs at the campus. Is knowledgeable of the programs and their requirements and provides information as appropriate. Provides customer support to faculty/students and works with the faculty and Dean to resolve issues. Equipment/Purchasing: Purchases equipment, services and supplies for the academic programs as requested by the faculty and as approved by the Dean. The APS must be familiar with the use of Colleague, Blackboard, and other campus systems to complete processes and obtain information as required for the position. Program/Process Support: Coordinates meetings of program-related committees, including recording, preparing, and distributing minutes. Works with faculty and the Dean to maintain curriculum forms and proposals. Assists in the preparation of term schedules, student registration, orientations, and maintenance of student records. Assists in updating public information regarding the programs including student handbooks, the website and program publications. Assists with student admissions processes including applicant tracking, providing information, collecting and managing documentation, and notifying students of admissions processes and decisions. Maintains student records as needed to meet program accreditation requirements. Assists in the preparation of documents and reports for accreditation processes. Coordinates student, graduate, and employer surveys. Maintains student faculty and staff training records as required to support the programs. External Agreements: Uses templates provided to prepare clinical agency agreements. Manages records on program agreements and maintains files of that documentation. Work Schedule: Perform APS duties at the Troy and Piqua campus on a schedule developed in association with the faculty and the Dean. Other: Provides backup for the other APS's and reception staff at the Piqua campus as needed. Other duties/projects as assigned by the Dean. Supervises following staff: Student workers when assigned. Required Knowledge, Skills, and Personal Qualifications: Person must be: service oriented able to work within a team able to maintain confidentiality able to multi-task have effective problem-solving abilities be organized have the ability to work independently be able to easily resume work after interruptions possess excellent computer skills Experience with administrative computing systems, word processing, spreadsheets, and course management software is preferred. Edison currently uses Microsoft Office, Colleague, and Blackboard. Experience: 1 - 3 years office experience required. Educational Background: Associate degree. Schedule: *This is a 24-25 hour per week position. Determining the schedule is flexible within the 8 a.m. to 5 p.m. hours of the College operations, but will remain consistent once established.* Occasional evening hours may be required, schedule will be adjusted on these occasions. Benefits The following benefits are available to part-time Classified employees. Employees working less than thirty hours a week (1560 hours per year) are ineligible for health and life insurance benefits, as well as an alternative retirement option. These benefits are pro-rated based on employment status: Vacation: Classified employees receive 2 weeks of vacation each year which begins accruing on the employee's first pay period. After five years of employment with Edison State the classified employee will receive 3 weeks each year, after ten years this increases to 3.5 weeks, after fifteen years of service they will receive 4 weeks of vacation, after twenty years they will receive 4.5 weeks and this once again increases to 5 weeks after twenty-five years of employment with the college. Sick Leave: Edison State employees receive 3 weeks of sick leave each year which begins accruing on the employees first pay period. Holiday Pay: At the start of their employment employees are eligible to receive pay for the 11 holidays for which the campus is closed. Tuition Waiver: Edison State employees receive 100% of their instructional fees waived for any Edison State courses they take. Dependents (spouse or children) of full time Edison State employees receive the same 100% waiver for Edison State course instructional fees and dependents of part time employees receive a partial waiver. Tuition Reimbursement: Edison State offers partial tuition reimbursement for continued education. Health Club Contribution: Edison State will pay a portion of an employee's yearly premiums for a health club membership. Memberships to some local YMCA organizations can be payroll deducted. The college also provides an on-site fitness center to employees, students and the community at no charge.

Piqua, OH, USA

$16.9

Remote Customer Service: Great Pay and Flexible Schedules63499909898753121

Workable

Remote Customer Service: Great Pay and Flexible Schedules

Remote Customer Care Advocate – Starting at $19/hr, No Degree Required Are you passionate about helping others and possess strong problem-solving skills? We are looking for enthusiastic individuals to join our team as Remote Customer Care Advocates. This role allows you to provide top-notch customer service and support from the comfort of your home. Responsibilities: Respond to customer inquiries with empathy and accuracy, ensuring all needs are met. Resolve customer issues promptly, aiming to exceed expectations with each interaction. Maintain clear and effective communication, both orally and in writing. Cultivate a friendly and supportive environment, enhancing customer relationships. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, with the ability to connect with customers effectively. Independent work ethic, with the ability to manage time and priorities effectively. Comfort with using technology and navigating various software platforms. What We Offer: Fully remote position, providing the freedom to work from anywhere. Flexible working hours, allowing you to manage work and personal life. Competitive starting wage of $19 per hour, with potential for performance increases. Opportunities for professional growth and development in a supportive environment. Join Our Team: Additional Information: No specific educational requirements or prior experience needed. Candidates should have a quiet workspace with reliable internet. All applicants must undergo a background check. We are an equal opportunity employer committed to diversity and inclusivity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Huber Heights, OH, USA

$19

Workable

Call By Call Manager

Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on! Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive. Oversee day-to-day operations Design strategy and set goals for growth Drive Sales and Installation Productivity to meet daily targets Ensure Daily KPIs are achieved Set policies and processes Ensure employees work productively and develop professionally Oversee training of new employees Prepare regular reports for upper management Requirements Proven experience as an Operations Manager or similar executive role Knowledge of business process and functions (finance, HR, procurement, operations etc.) Strong analytical ability Excellent communication skills Outstanding organizational and leadership skills Problem-solving aptitude Benefits Job Type: Full-time Pay: $60,000.00 - $70,000 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance ARE YOU READY TO JOIN OUR SERVICE TECHNICIAN TEAM?* If you feel that you would be right for this Call By Call Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Dayton, OH, USA

$60,000-70,000