Training & Development Manager

Description

Summary: Plans, coordinates, and delivers training and staff development programs for Security Officers, Supervisors, and other employees, adapting programs for specific sites and customers. Highlights: 1. Manage training and development programs for security personnel 2. Formulate training policies, programs, and schedules 3. Organize and develop training manuals and educational materials Apply Now Wage: $75,000/ annually   JOB SUMMARY:  Plans, coordines and delivers training and staff development programs for Security Officers, Supervisors and other employees. Develops and adapts programs for specific sites and customers. Distinguishing Characteristics: Primary job function is managing training and development programs. This job description applies only to salaried positions performing essential functions of the nure described, with the authority to make independent choices, free from immedie supervision, in significant mters th affect the business, or to carry out tasks th are directly and closely reled to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, it should be classified as: Trainer.    ESSENTIAL FUNCTIONS: • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separely. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unreled to the functions listed, in which case they are deemed to be other (non-essential) functions.  • Employees are held accountable for successful job performance. Job performance standards may be documented separely, and may include functions, objectives, duties or tasks not specifically listed herein. • In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures reled to job safety, including safety rules and regulions. Employees are required to notify superiors upon becoming aware of unsafe working conditions. • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarificion or explanions from superiors or authorized company representives.    1. Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training.    2. Acts to ensure compliance with legally manded and company manded training requirements; acts to ensure compliance with and documents the training requirements of service contracts.    3. Conducts needs analysis studies; identifies operional discrepancies and confers with managers and supervisors to determine training needs and approaches.    4. Formules training policies, programs and schedules, based on knowledge of identified training needs and company services; coordines training activities so as not to conflict with client service schedules.    5. Selects approprie instructional procedures or methods, such as individual training, group instruction, self study, lectures, demonstrions, simulion exercises, role playing, and computer based training.    6. Organizes and develops training manuals, reference library, testing and evaluion procedures, multimedia visual aids, and other educional merials.    7. Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee oriention, on-the-job training, health and safety practices, supervisory development, and adaptions to changes in policies, procedures, and technologies.    8. Maintains records and prepares stistical reports to evalue performance of training activities and instructors, and to monitor progress of trainees. 9. Performs tasks and duties of a similar nure and scope as required for assigned office.        MINIMUM QUALIFICATIONS AT ENTRY: Additional qualificions may be specified and receive preference, depending upon the nure of the position.    MINIMUM HIRING STANDARDS:  • Must be least 18 years of age. • Must have a reliable means of communicion (i.e., pager or phone).  • Must have a reliable means of transportion (public or prive).  • Must have the legal right to work in the United Stes.  • Must have the ability to speak, read, and write English.  • Must have a High School Diploma or GED. • Must be willing to participe in the Company’s pre-employment screening process, including drug screen and background investigion.    Educion/Experience: Bachelor’s Degree and 1 year of training experience, or Associe’s Degree and 3 years of progressively responsible reled experience, or an equivalent combinion of educion and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required educion on the basis of one calendar year of experience for one academic year of educion. Competencies (as demonstred through experience, training, and/or testing): • Knowledge of how adults acquire and use informion and skills, and of training techniques suitable for different learning styles.  • Skill in the use of audio-visual equipment and personal computers, including presention software. • Skill in determining training needs, including identifying the components of performance and developing stregies for achieving performance improvement. • Oral and written communicions skills; presention and group facilition skills.  • Knowledge of or ability to learn security services and operions.  • Skill in the preparion and delivery of training programs in multiple settings. • Ability to understand the security service needs of customers and devise approprie training.  • Planning, organizing, record maintenance, and project management skills.  • Skill in research and analysis.  • Skill in observion, coaching and providing feedback to employees.  • Strong interpersonal skills, with the ability to interact effectively various employee and customer levels from direct service personnel to executives, and across diverse cultures. • Strong customer service and results oriention.      WORKING CONDITIONS: (Physical/Mental Demands) With or without reasonable accommodion, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with employees and clients in situions th might involve urgency, pressure for results, and the thre of negive consequences such as disciplinary action or loss of business. • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. • Handling multiple tasks concurrently.  • Computer usage.  • Handling and being exposed to sensitive and confidential informion. • Regular use of vehicle and frequent travel.  • Regular talking and hearing, in both one-on-one and group settings. • Frequent walking, reaching with hands and arms, and lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds in set-up for and delivery of training programs. • Close vision, distance vision, and ability to adjust focus.   Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive considerion for employment without regard to race, color, religion, age, sex, sexual oriention, gender identity, nional origin, disability, stus as a protected veteran, or any other applicable legally protected characteristic.   ##CAHP   Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include:  Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populions may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combinion of vacion and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members. Apply Now