Cloud Onboarding and Support Engineer (san carlos)

Description

Summary: Join a leading MSP/MSSP as a client-facing IT professional, fostering a collaborative environment and delivering exceptional service. Highlights: 1. Manage exciting projects and deploy cutting-edge technologies like AI platforms. 2. Engage with high-level executives and build secure tech environments. 3. Grow skills in cloud IT, collaborating on network and cloud security migrations. Are you a client-facing IT professional ready to grow your career with a leading MSP/MSSP? At Hybridge, the leading Cloud IT MSP/MSSP/support provider for Venture Capital and Private Equity firms in the Bay Area and New York, we foster a collaborative environment filled with friendly, talented professionals who are passionate about delivering exceptional service to our clients. We’re excited to announce that we have one mid-level position available for a motivated individual eager to grow in the tech industry. We are employee-owned and will not sell out to private equity, so will stay a great place to work. What You'll Do: Gain hands-on experience with: - Managing exciting projects. - Deploying and configuring the newest technologies, especially AI platforms. - TCP/IP networking, DNS, DHCP, Cisco Meraki management. - Setting up and troubleshooting advanced Microsoft 365 and Google Workspace features like Context Aware Access - Mobile device management and email configuration for both iOS and Android platforms. - Building and supporting secure and well managed tech environments for our client base. What We’re Looking For: To thrive in this role, you should possess: - A proven ability to communicate well with clients, especially General Partners and other high level executives. - The ability to communicate clearly with teammates, often, and confidently while keeping projects on track. - A natural instinct to take initiative. - A proactive willingness to learn, and also mentor less experienced staff - A strong commitment to providing exceptional customer service and taking pride in your work. - Troubleshooting skills with Windows and/or Mac OS. - A solid foundation in information security - with experience with SEC-regulated clients being a welcome bonus. - Experience with System Administration. - The ability to excel in a fast-paced highly collaborative environment, demonstrating flexibility and adaptability. Why Join Us? If you are interested in: - Growing your skills in the cloud IT industry. - Working with a variety of SEC-regulated clients across different environments. - Engaging in the latest technology, defining deployment standards, and troubleshooting. - Collaborating effectively with clients and your team. - Participating in exciting projects like network migration, email/collaboration migration, AI deployment, and cloud security. - Enjoying a vibrant workplace culture both in and out of the office. Benefits: - Competitive salary - Comprehensive health, dental, and vision insurance with zero copay health insurance - Generous Paid Time Off (PTO) policy, including vacation, sick leave, and holidays. - 401(k) Retirement savings plan with 100% company match. - Free lunch, snacks, and drinks, and parking - Ongoing training and development opportunities to help you grow your career. Additional Information: This is a full-time, in-person position based in San Carlos, CA. Please note that relocation assistance is not available, and applicants must reside within a 45-minute commute of San Carlos. You must have a vehicle and valid US Drivers License. U.S. permanent work authorization is required; sponsorship for employment visas is not available.