Description
Summary:
Insite Property Solutions is seeking a Maintenance Technician to deliver exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction.
Highlights:
1. Opportunity to manage maintenance projects and perform diverse repairs
2. Work in a company recognized for its exceptional workplace culture
3. Focus on resident satisfaction and operational excellence
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Position Overview
At Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Maintenance Technician to join our team to provide maintenance support at our Siteline community in Seattle, WA!
In this role, you'll perform routine maintenance tasks and repairs to ensure the safety, functionality, and aesthetic appeal of assigned community. If you have strong technical skills, excellent time management, and a passion for delivering exceptional customer service, we'd love to hear from you!
Were proud to be recognized as the #9 Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.
Responsibilities
Initiate, perform, and manage maintenance projects.
Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replacing old or faulty parts, re-key locks, replacing burnt out light bulbs, and interior painting.
Ensure that maintenance and custodial issues are attended to in a timely fashion by promptly and professionally performing tasks such as repairs, cleaning, trash management, diagnosing and resolving maintenance issues, and other general maintenance tasks.
Perform seasonal tasks such as shoveling snow from sidewalks and applying deicer to maintain safe, clear walkways.
Safely move and position appliances using a dolly as part of unit turns and maintenance activities.
Perform walk-through inspections and ensure compliance with OSHA standards and company safety protocols. Walk-through inspections should also include preventative maintenance to safeguard against foreseeable maintenance issues.
Complete work orders promptly and professionally, including plumbing, electrical, HVAC, appliance repair, and other general maintenance tasks.
Enter completed work order information accurately into YARDI daily.
Communicate effectively and professionally with residents, coworkers, and supervisors using verbal and written methods (email, texts, and work order notes).
Address and follow up as necessary on all residents work order requests in a timely and professional manner.
Troubleshoot, diagnose, and repair basic to intermediate level maintenance issues.
Ensure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers specifications (pools, spas, elevators, HVAC, etc.).
Assist in carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the properties.
Coordinate with the maintenance supervisor to order and take inventory of maintenance supplies within the limits of the properties budgets and at the most effective cost.
Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.
Participate in on-call rotation schedule and respond promptly to emergency maintenance requests.
Qualifications
Prior experience in maintenance, construction, facilities, or related field, or equivalent combination of training and skills
Minimum of 1 year residential/multifamily property maintenance experience is strongly preferred
Ability to operate tools and adhere to safety procedures
Mechanical aptitude and willingness to learn
Ability to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisors
Have excellent time management, problem solving, and interpersonal skills
Must be a self-starter, multitasker and achieve high-quality results under tight deadlines and changing work priorities
Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
High school diploma or equivalent is required
Must be able to perform the physical demands of the job with or without reasonable accommodations
Must be a reliable, organized, motivated, professional
Must have access to immediate and reliable transportation for after hours on call emergencies or transporting materials between communities
Compensation
Pay Range: $26.00 - $29.00 per hour (new hire starting range: new hires typically start between $26.00-$28.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.
Renewal Bonuses: $150 divided amongst eligible onsite team members
Retention Bonus
90-Day Introductory Period
We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. The new employee hired for this role is eligible for a $1,000 bonus upon successful completion of the introductory period, based on demonstrated proficiency and performance in the role. At the end of the introductory period, we evaluate progress and fit to determine next steps.
Benefits
Medical, dental, and vision insurance
Health Savings Account with monthly employer contributions
Employer paid life insurance and long-term disability insurance
Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
Parental Leave
11 paid corporate holidays
401(k) with employer matching
Employee assistance program
Wellness Program with wellness allowance
Rental discounts
Training & career development
Referral program
Cell phone allowance
Physical Requirements and Working Conditions
Ability to lift and move items up to 50 lbs; heavier items may require team assistance or equipment
Comfortable performing tasks that involve standing, walking, bending, kneeling, climbing ladders, and working in tight spaces
Ability to work in varied weather conditions (heat, cold, rain, snow)
Comfortable using hand and power tools safely
Exposure to noise, dust, cleaning chemicals, and occasional heights during maintenance work
We provide training, tools, and reasonable accommodations to support your success in this role.
Schedule
8 hour shift
Schedule will tentatively be Thursday to Monday from 8:00 am - 5:00 pm. Days off: Tuesday/Wednesday. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.
Rotating after-hours on-call schedule for Siteline between the Maintenance Supervisor and Maintenance Tech
Work setting
In-person at Siteline in Seattle, WA
Insite Property Solutions is an Equal Opportunity Employer.
All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insites Employee Handbook.
Salary/Compensation: $26.00 - $29.00 per hour
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