Hands-On Systems Builder / Support (Bremerton)

Description

Summary: Seeking a calm, methodical individual for a mixed operational role combining hands-on production, inventory management, structured technical support, and documentation. Highlights: 1. Opportunity to take ownership of a varied operational role 2. Focus on end-to-end system work and documentation 3. Ideal for detail-oriented individuals who prefer small teams Digitalis Education Solutions, Inc. is a small, long‑running technology company that builds specialized hardware systems. We are seeking one calm, methodical person to take ownership of a mixed operational role that combines hands‑on production, inventory management, structured technical support, and documentation. This is an onsite position in Bremerton. It is not a call‑center role, not a software engineering job, and not a big‑company environment. If you like working end‑to‑end with real systems (and writing things down so problems don’t repeat) this may be a good fit. What you’ll actually do - Assemble and test computer-based systems (PCs, peripherals, and integrated components) - Maintain and organize parts inventory (tracking, restocking, basic audits) - Build limited stock of standard system configurations when capacity allows - Handle routine technical support tickets using defined procedures - Reproduce customer issues on in‑house systems when needed - Write and maintain clear “if X, then Y” support documentation and production build instructions - Continuously improve checklists and decision trees to reduce repeat issues - Inventory accuracy and documentation are core responsibilities, not side tasks. What this job is not - Not a call‑center or high‑volume helpdesk role - Not a management or people‑lead role - Not a sales position - Not a software engineering role - Not a fast‑paced, constantly interrupted environment Who tends to do well here - Comfortable switching between hands‑on work and written instructions - Detail‑oriented and methodical rather than rushed - Likes small teams and clear responsibility - Prefers stability and ownership over rapid career ladders - Able to work onsite in Bremerton Practical details - Onsite position in Bremerton (not remote / not hybrid) - Full‑time preferred - Competitive pay for a small tech company - Long‑term stability valued over rapid advancement How to apply Applications are handled through an online form: https://forms.gle/tREnNdvavHKng8zd9 Only applicants that complete the form will be reviewed.