STARTING PAY (HOURLY RATES) Lead Security Officer: $28.84 Security Officer: $25.75 Our Security team embodies the core values of the JCCSF and is the first point of contact for our members, guests, and staff. Security Officers are responsible for all security staff posts, crisis response support, emergency evacuation, security monitoring, crowd management, and observation. Security Officers work in a fun and friendly atmosphere with support from an extraordinary team. Lead Security Officer The Security Lead offers guidance and instruction to Security Officers and provides skilled leadership within the Security team. RESPONSIBILITIES: Carry out duties of security posts and patrols throughout the facility Proactively solve problems as they arise Give professional directions during security incidents and serve as point person during emergencies Assist with daily evaluations, quality checks and personnel issues of the Security Team Provide guidance and instruction to Security Officers in their daily tasks; ensure that procedures are followed Document incidents in written reports Serve as special event crowd control, screening and observation Perform opening and closing building and grounds security inspections Intervene, de-escalate, and respond appropriately to on-site conflicts and disruptions Complete daily checklists and audits Maintain emergency supply inventory Comply with security policies and procedures Provide support in the event of crisis, emergency evacuation, or breach Perform risk assessments and provide data to Security Operations Manager Participate in ongoing training including CPR/AED and First Aid Provide customer service support for JCCSF members Perform other security related duties as assigned Security Officer Security Officers are responsible for all security staff posts, crisis response support, emergency evacuation, security monitoring, crowd management, and observation. RESPONSIBILITIES: Perform security screenings at lobby and garage posts Perform security patrols Monitor security systems Serve as special event security for crowd control, screening and observation Perform opening and closing building and grounds security inspections Approach and question disruptive or threatening individuals and take necessary action to ensure a safe and secure environment Comply with all safety and security policies and procedures Provide support in the event of crisis, disaster, and emergency evacuations Participate in ongoing training related to security and safety procedures Provide basic first aid and CPR/AED as needed Demonstrate excellent customer service at all times Perform other security related duties as directed or assigned by the Security Operations Manager REQUIREMENTS: Knowledge of security practices Excellent observation skills First Aid and CPR/AED certification and ability to provide emergency care Ability to make good decisions under pressure Good oral and written communication skills Positive attitude and a good team player Excellent customer service skills Ability to work a flexible schedule including weekends, early mornings, and late evenings Basic knowledge of security operations or inventory management is a plus Prior experience as a Security Officer Must have current BSIS Guard Card Ability to work outdoors in varied weather conditions Basic computer skills with working knowledge of Word, Excel, and Outlook WORKING CONDITIONS: Work is performed indoors and outdoors. Outdoor post and patrol rotations occur daily in all weather conditions. Consistent, ongoing contact with members of the public throughout all shifts. PHYSICAL REQUIREMENTS: Ability to stand for two hours at a time Ability to walk and climb stairs for extended periods Ability to respond quickly to an emergency Ability to physically perform CPR and emergency medical care STATUS: Non-exempt positions; benefits eligibility based on regularly scheduled hours. HOURS AND BENEFITS Lead Security Officer: Full-time, benefited position Security Officer – positions available: Full-time (40 hours/week), benefited Regular part-time (over 20 hours/week), benefits included Part-time, as-needed; varied schedule, non-benefited HOURS / SCHEDULE: Up to 40 hours per week with possible overtime. Includes weekday and weekend shifts, early mornings and late evenings. FOR MORE INFORMATION & TO APPLY Please click here to view the full job listing and apply. To learn more about working at the JCCSF, including staff culture, hiring practices, policies, and benefits, visit our Careers page: https://www.jccsf.org/about/careers/