Summary: This peer-support position involves answering hotline calls and online chats, providing support to the LGBTQ+ community on issues related to sexual orientation and gender identity. Highlights: 1. Provide peer-support for the LGBTQ+ community 2. Interface with diverse personalities and individual needs 3. Support individuals on sexual orientation and gender identity issues ABOUT US: The LGBT National Help Center is a 30 year-old, non-profit organization that operates 10 programs serving the LGBTQ+ community. Most notably, our programs include the LGBT National Hotline, the LGBT National Coming Out Support Hotline, an LGBTQ youth hotline, an LGBTQ senior hotline and others. THE JOB: This position is an ALL-REMOTE, part-time, 25 hour per-week opportunity, paying $31 per hour. You must be located in California. The required hours of the job are Monday thru Thursday from 11am to 5:15pm, pacific time. You must be an extremely dependable person. After a paid training program that we provide, you will be answering hotline calls on our various LGBTQ hotlines as well as online chat conversations. You will be speaking to young people, seniors and everyone in between. You will provide peer-support to those people struggling with issues related to sexual orientation and/or gender identity/expression. This can include coming-out concerns, family acceptance, relationship issues, safer-sex information and more. We do NOT give advice, but rather help callers focus on their strong feelings, and ask appropriate questions to help them do so. YOU: Because this is a peer-support position, our callers define peer as being a member of the LGBTQ community, so you must be a member of this community too. Extensive knowledge and demonstrated commitment to our community is required. Strong communication skills, and the ability to interface with many types of personalities and individual needs are a necessity. Although we are not specifically a suicide-prevention hotline, we do receive calls from people who are in crisis or may be feeling suicidal. Most of our callers are not. This position will report to the Peer-Support Supervisor as well as the President of the organization. NEXT: If you are interested in this position, please contact us with: 1. Cover letter explaining in detail why you are interested in this position and why you feel you would be an ideal candidate. 2. Your resume. 3. Your availability. Due to the large response we anticipate, we regret that we can only respond to those candidates of interest.
Craigslist · HR
Craigslist · HR
