Description
Summary:
As a Watch Commander - GSOC, you will use sharp observation skills to identify and mitigate threats, providing timely communications and actionable intelligence to protect assets and infrastructure.
Highlights:
1. Focus on identifying and mitigating threats with keen observation skills
2. Provide timely communications and actionable intelligence for protection
3. Serve as the hub for monitoring, analysis, and interpretation of risks
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Job Description:
GardaWorld Security Services is Now Hiring a Wch Commander - GSOC!
Ready to suit up as a Wch Commander - GSOC?
Wh mters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observion skills with tention to detail.
As a Wch Commander - GSOC, you will be the person spotting thres before they escale in environments such as a security operions centers, call centers, parking gehouses, etc.
Wh’s in it for you:
Site Locion: Richmond, VA
Set schedule: Full-time, S/Sun 5:30am-1:30pm | Mon 1:30pm-10:30pm | Tues/Wed 10:30pm-5:30am
Competitive hourly wage of $29.82/Hour (DailyPay is available for GardaWorld employees!)
A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer mching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
Career growth opportunities GardaWorld
Uniform provided no cost
Responsibilities of Wch Commander
Provide timely communicions and actionable intelligence to support the protection of people, assets/intellectual property, and infrastructure of center and reled interests/entities
Serve as the hub for the monitoring, analysis, and interpretion of risks and thres th may affect the business and ensure all systems, both hardware and software, are functioning properly, and immediely notify approprie stakeholders
Perform analysis, planning, and provide direction in order to ensure th the SOC is delivering maximum value to the business
Identify and communice daily all critical items requiring the tention of senior management and coordine with Security Managers to provide necessary documention in support of uniformed guard force activity (e.g., Officer Dispch, Incident Reporting, etc.)
Develop a program for maintenance and troubleshooting of software systems with a focus on preventive maintenance and early detection of potential issues and assist in identifying new technologies and upgrades for existing systems
Assume full responsibility for identifying and scheduling all approprie certificions and inspections of the SOC, its systems, personnel and functions and ensure procedures and protocols are in place th enable the timely and effective response to, and management of, incidents, alarms, notificions, calls and other activities reled to the SOC and its role as a central monitoring stion
Develop training and Standard Opering Procedures (SOPs) for personnel assigned to the SOC and control rooms to facilite effective performance
Supervise SOC personnel on multiple shifts, complete performance appraisals, handling employee complaints and disciplining 9 Other duties as assigned
Qualificions of a Wch Commander
Minimum five (5) years experience in a Security Operions Center, Security Communicions Center, security/alarm monitoring center or other closely reled operion
Work experience must include the following: Ability to prioritize workload based on urgency; able to delege tasks, and communice to a range of audiences including to executive management
Demonstred analytic and critical thinking skills
Demonstred ability to ensure compliance, monitoring of assets, and making rapid notificions via mass communicion tools
Demonstrion of strong computer skills (hardware, software & network operions) with the ability to communice effectively with IT and Security Systems professionals
Other Reled Attributes Th Would Enhance Hiring Considerion: Bachelor’s Degree in Informion Technology or reled field • Communicion Center supervisory experience •
Documented work experience with a UL Certified Central Alarm Receiving Stion
Documented experience and competency in any of the following Security Software Systems:Access Control/ID systems (ProWch a plus)
Industry simulion software solution
Alarm Receiving Automion software (Onyx Works a plus)
Incident Management and computer assisted dispch software
CCTV/Video Management systems (MaxProa plus)
Mass Notificion systems (Everbridge a plus) o Business Intelligence and Travel Tracking (e.g. – iJet, NC4)
In the United Stes, GardaWorld Security remains the only guarding security company to be Certified by Gre Place to Work. Apply today – this could be more than a job! 26% of our corpore employees started as frontline workers.
If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
GardaWorld Security is a global champion in sophisticed and tailored security solutions, employing and training highly skilled and dediced professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, nional origin, age, veteran stus, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable ste and local laws governing nondiscriminion in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, terminion, layoffs, recalls, transfers, leaves of absence, compension, and training. It is also the policy of GardaWorld Security Services not to honor requests th employees be assigned on the basis of sex or any other classificion protected by law, unless such request is based on a bona fide occupional qualificion for th assignment.
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