Summary: The Restaurant Manager at Nautical Bowls is responsible for the total health of the business, leading operations, financial management, people and culture, and community growth. Highlights: 1. Lead operations, serving guests and maintaining high-energy throughput 2. Manage P&L, inventory, payroll, and budget tracking 3. Foster an uplifting, others-first environment and build community partnerships Restaurant Manager The Captain is the "Lead Operator" of Nautical Bowls. You are responsible for the total health of the business—from making the perfect bowl during a lunch rush to managing the P&L and building community partnerships. You are the face of the brand and the primary driver of both operational excellence and sales growth. Key Responsibilities1. Hands-On Operations & Food Safety Lead from the Front: Spend approximately 70% of your time "on the line," leading shifts, serving guests, and maintaining high-energy throughput. Expert Compliance: Ensure 100% adherence to Maricopa County Health Department standards. Maintain your Certified Food Protection Manager (CFPM) status and oversee all food safety logs and audits. Facility Care: Own the cleanliness and maintenance of the store. Act as the first responder for equipment issues (refrigeration, HVAC, POS). 2. Business & Financial Management P&L Ownership: Manage Prime Costs (Labor + COGS). You are responsible for inventory orders, waste reduction, and optimizing labor hours against sales volume. Administration: Manage weekly payroll submissions, scheduling, and budget tracking. Reporting: Provide weekly performance summaries to the owner, highlighting wins, losses, and growth opportunities. 3. People & Culture Talent Scout: Manage the full lifecycle of the "Crew"—recruiting, interviewing, onboarding, and training. Development: Identify and train "Shift Leads" to handle daily tasks, allowing you time to focus on business growth. Culture Keeper: Foster an uplifting, "others-first" environment. Host monthly crew meetings and quarterly team-building events. 4. Marketing & Community Growth Local Outreach: Actively seek out and attend at least 3 community/Chamber events per quarter. B2B Sales: Proactively cold-call and visit local businesses (gyms, offices, schools) to secure catering orders and "Spirit Night" partnerships. Digital Presence: Partner with the corporate/ownership team to execute local social media and advertising strategies. Qualifications & Requirements Experience: 2–4 years of management experience in the restaurant/hospitality industry (QSR experience preferred). Education/Certification: High School Diploma or equivalent; valid Food Protection Manager Certification. Tech Savvy: Proficient with POS systems (Toast/Square), Excel/Google Sheets, and scheduling apps. Physical: Ability to stand for long periods and lift up to 50 lbs (inventory). Availability: Must be available for "peak" times (mid-day rushes) and have the flexibility to handle emergency operational needs. Deck Hand As a Deck Hand at Nautical Bowls, you are responsible for executing the daily duties necessary to operate a thriving, fun, professional, and welcoming Nautical Bowls! A DAY IN THE LIFE Greeting guests entering Nautical Bowls Making bowls for each guest Delivering a top-notch acai bowl experience Answering phone calls and questions about the business Stocking inventory and supplies Maintaining cleanliness Telling first-time guests about Nautical Bowls Prepping product for each day’s service Opening and closing Nautical Bowls ALWAYS putting others first Maintaining and representing the Nautical Bowls uplifting and fun culture Leading by example Representing and living the healthy and active lifestyle we passionately promote WHO YOU ARE You have an others first mentality You represent and live the healthy and active lifestyle we passionately promote You like to laugh, have fun, & work hard all at the same time You are bubbly and outgoing You create positive interactions You have great communication skills You are a fast learner You are level headed You speak with guests and answer the phone with a warm and friendly voice You have a hard work ethic You thrive at multitasking You are a team player You make friends easily You are passionate about the Nautical Bowls brand and are excited to come to work
Craigslist · HR
Craigslist · HR
