Peoria Other Job Listings

Customer Experience Specialist- Remote63499849465731120

Workable

Customer Experience Specialist- Remote

At Bump Boxes, we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development, creative thinking and growth. Bump Boxes is looking for a positive, excited, motivated, outgoing, energetic, health conscious, adventurous, self-motivated, risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately. Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan, organize and implement processes that enable our continued growth. Customer Experience Coordinator Tasks: Providing exceptional customer care in an expedient manner that satisfies individual needs of each customer including but not limited to account management, sales, and tracking. Answering incoming calls, text, emails and chats across multiple platforms Understanding and promoting Bump Boxes products, culture and values Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities Be willing to help team members complete various tasks to accomplish organizational goals Maintaining strict confidentiality of customer information Fully utilize the systems, tools, training, and resources provided to maximize potential Assist other departments with varies tasks as needed Requirements Customer service experience (phone experience preferred) Strong communication skills (verbal and written) Excellent decision-making abilities Must be able to relate well to customers and co-workers in an atmosphere of mutual respect, and be able to respond appropriately to direction and constructive criticism from a supervisor Regular attendance and punctuality Benefits Employee Stock Option Plan Health Insurance Employee Recognition Program Family Friendly Atmosphere ...and the pride of working at the fastest growing company in the region!

Peoria, IL, USA

Negotiable Salary

Repossession Agent (Part Time)63393516058627121

Workable

Repossession Agent (Part Time)

At Whizz, we want to change the delivery business for the better by offering high-speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or looking to upgrade their vehicle, we’re here to help them succeed and make their life easier. Our ultimate goal is to make transportation as seamless and hassle-free as possible, so drivers can focus on delivering top-quality service to their customers. We are currently looking for a Repossession Specialist to join our growing operations team. Responsibilities Contact delinquent customers to resolve outstanding debts and coordinate repossessions. Locate and recover stolen or defaulted bikes using tracking tools and field operations. Collaborate with law enforcement to retrieve or release stolen/confiscated bikes, including from tow yards. Travel within New York and to other cities (e.g., Philadelphia, Boston) as needed to carry out repossessions. Maintain accurate records in Google Sheets/Excel and submit daily status updates and end-of-day reports via company tools. Complete additional tasks as assigned by other departments. Requirements Ability to work in a fast-paced and changing environment. Minimum 1 year of experience in security, police, military, or a related field (preferred). Strong multitasking, attention to detail, organizational, and interpersonal skills. Ability to effectively communicate with law enforcement and delinquent customers. Car ownership (preferably large enough to transport electric bikes) and willingness to use it for the job. Comfort navigating throughout CH and open to occasional day trips outside CH. Benefits Type of Employment: Type: Full-time (1099 Contract) Weekly Hours Requirement: 20 hours Compensation: Fixed Monthly Base Salary Bonus: Competitive bonus structure based on volume of successful recoveries Reimbursements: Travel costs - including gas, tolls upon request, and compensation for out-of-state trips

Illinois, USA

Negotiable Salary

Customer Experience Specialist63393509319937122

Workable

Customer Experience Specialist

At Bump Boxes, we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development, creative thinking and growth. Bump Boxes is looking for a positive, excited, motivated, outgoing, energetic, health conscious, adventurous, self-motivated, risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately. Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan, organize and implement processes that enable our continued growth. Customer Experience Coordinator Tasks: Providing exceptional customer care in an expedient manner that satisfies individual needs of each customer including but not limited to account management, sales, and tracking. Answering incoming calls, text, emails and chats across multiple platforms Understanding and promoting Bump Boxes products, culture and values Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities Be willing to help team members complete various tasks to accomplish organizational goals Maintaining strict confidentiality of customer information Fully utilize the systems, tools, training, and resources provided to maximize potential Assist other departments with varies tasks as needed Requirements Customer service experience (phone experience preferred) Strong communication skills (verbal and written) Excellent decision-making abilities Must be able to relate well to customers and co-workers in an atmosphere of mutual respect, and be able to respond appropriately to direction and constructive criticism from a supervisor Regular attendance and punctuality Benefits Employee Stock Option Plan Health Insurance Employee Recognition Program Family Friendly Atmosphere ...and the pride of working at the fastest growing company in the region!

Peoria, IL, USA

Negotiable Salary