57 Call Center & Customer Service in Florida lowest at $1.0+

Staff Pharmacist, 10:00AM - 6:30PM, Hiring ASAP63849942456577120

Workable

Staff Pharmacist, 10:00AM - 6:30PM, Hiring ASAP

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Details: Schedule: Monday-Friday 9:00-5:30 pm EST/ No Evenings or Weekends / Closed Door Pharmacy The Position The pharmacist will be responsible for services, including but not limited to processing prescriptions for all patients in accordance with Florida Pharmacy laws. The pharmacist will assist in overseeing daily operation of the pharmacy in accordance with Florida Pharmacy laws. The pharmacist will oversee and supervise the technician’s daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and responsibilities that are critical and necessary, and that must be done to achieve this position’s overall objective. Oversee dispensing of prescriptions Receiving physician prescription orders and evaluation for appropriate dosage, potential drug interactions, route of administration Supervise Pharmacy Technicians Communicate with physician offices, patients, and call center staff Provide patient counseling, education and monitoring for Rx products and exercise good pharmacy practice Special Projects as business needs require Perform other duties and responsibilities as assigned Requirements Education required: Bachelor’s Degree in Pharmacy or Pharm D degree Licensure required: Must be licensed pharmacist with the Florida Board of Pharmacy Years and experience required: 2-4 years Retail, Mail or Specialty Pharmacy experience Licensed in multiple states (preferred) Specific type of experience required: The Pharmacist demonstrates competency in verifying all new and refill prescriptions. The Pharmacist demonstrates ability to identify, assess and report adverse events The Pharmacist demonstrates competency in reviewing the patient profile to assess appropriateness of therapy. The Pharmacist provides training, guidance, and direct supervision to pharmacy interns and technicians, and other team members throughout the course of their work and monitoring their performance. The Pharmacist demonstrates ability to complete required Pharmacy training and demonstrate knowledge and understanding of training. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Belle Isle, FL, USA

Pharmacy Technician Call Center (no evenings or weekends)63848351568129121

Workable

Pharmacy Technician Call Center (no evenings or weekends)

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK three years in a row*** The Pharmacy Technician is responsible for supporting the Pharmacist in the accurate and timely fulfillment of prescriptions. This role encompasses a variety of technical functions, including packaging, inventory management, and record keeping, as well as repetitive or routine tasks associated with prescription processing in a licensed pharmacy setting. The Pharmacy Technician operates in compliance with the rules and regulations established by the Florida State Board of Pharmacy and Federal Pharmacy Law. Job Details Snapshot: Location: AssistRx | 495 Keller Rd | Maitland, FL 32751 Schedule: Monday to Friday Why Choose AssistRx: Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Duties and Responsibilities: Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing. Contact physicians to obtain missing or necessary prescription information. Collect and verify pertinent patient information to ensure accurate processing. Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations. Adhere strictly to HIPAA regulations to safeguard patient confidentiality. Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location. Accurately count, label, and prepare prescriptions according to established protocols. Maintain a clean, safe, and organized work environment in accordance with regulatory standards. Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter. Support inventory management by ensuring timely processing and stock control to improve operational efficiency. Use pharmacy management software for accurate and efficient prescription processing. Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction. Perform other duties as assigned by pharmacy management. Requirements What You Need to Be Successful: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Florida Pharmacy Technician required, and National Pharmacy Technician license preferred Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) 2-4 years’ experience as a pharmacy technician in a licensed pharmacy, preferred. Good communication skills, both written & verbal, preferred. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Maitland, FL, USA

Workable

Pharmacist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Details: Schedule: Monday-Friday 10:00-6:30 pm EST/ No Evenings or Weekends / Closed Door Pharmacy The Position The pharmacist will be responsible for services, including but not limited to processing prescriptions for all patients in accordance with Florida Pharmacy laws. The pharmacist will assist in overseeing daily operation of the pharmacy in accordance with Florida Pharmacy laws. The pharmacist will oversee and supervise the technician’s daily activities. The pharmacist will assist in all pharmacy services, including quality assurance and clinical monitoring activities. Major duties and responsibilities that are critical and necessary, and that must be done to achieve this position’s overall objective. Oversee dispensing of prescriptions Receiving physician prescription orders and evaluation for appropriate dosage, potential drug interactions, route of administration Supervise Pharmacy Technicians Communicate with physician offices, patients, and call center staff Provide patient counseling, education and monitoring for Rx products and exercise good pharmacy practice Special Projects as business needs require Perform other duties and responsibilities as assigned Requirements Education required: Bachelor’s Degree in Pharmacy or Pharm D degree Licensure required: Must be licensed pharmacist with the Florida Board of Pharmacy Years and experience required: 2-4 years Retail, Mail or Specialty Pharmacy experience Licensed in multiple states (preferred) Specific type of experience required: The Pharmacist demonstrates competency in verifying all new and refill prescriptions. The Pharmacist demonstrates ability to identify, assess and report adverse events The Pharmacist demonstrates competency in reviewing the patient profile to assess appropriateness of therapy. The Pharmacist provides training, guidance, and direct supervision to pharmacy interns and technicians, and other team members throughout the course of their work and monitoring their performance. The Pharmacist demonstrates ability to complete required Pharmacy training and demonstrate knowledge and understanding of training. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Belle Isle, FL, USA

Healthcare Customer Service Representative63392081350275123

Workable

Healthcare Customer Service Representative

Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources. About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! A Day in the Life as a Customer Service Representative: This role works directly with patients, assessing our patient needs, assigning priorities, and triaging the information to the appropriate resources. The Customer Service Representative will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Enroll new customers to Patient Services. Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting Strong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environment Dependable and strong work ethic Ability to accept and implement feedback and coaching Specific type of experience preferred: Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience Experience working in a health care/pharmaceutical industry environment Understanding of challenges associated with patients’ medical condition Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Maitland, FL, USA

Specialty Pharmacy Liaison63393484040961124

Workable

Specialty Pharmacy Liaison

Job Description: The purpose of this position is to serve as a vital link between AssistRx and the client’s Field Reimbursement Managers (FRMs) and the contracted specialty pharmacies. About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! A Day in the Life as a Specialty Pharmacy Liaison: This role involves ensuring efficient coordination, communication, and collaboration to enhance patient access to therapies. The ideal candidate will possess a deep understanding of reimbursement processes, specialty pharmacy operations, and the healthcare landscape. This candidate will also be an adaptable and flexible individual who can easily pivot and adjust to changing circumstances. Develop and maintain strong relationships with key stakeholders, including specialty pharmacies, and Field Reimbursement Managers. Single point of contact for FRMs and manages all questions received from the FRM Team with the ability to provide updates or problem solve, including maintaining weekly meetings with FRM agents. Asks probing questions of the Specialty Pharmacy to appropriately identify delays in identifying coverage and completing shipments for enrolled patients. Manage questions and inquiries from the Specialty Pharmacies Relays status updates and challenges to Program Specialist as appropriate Provide support as needed in managing cases escalated through program leadership. Will maintain weekly meetings with SP contact and provide daily spreadsheet with most up to date information. Monitor and analyze reimbursement trends to provide actionable insights and recommendations to Leadership teams. Assist in resolving complex reimbursement issues by working closely with Specialty Pharmacies, and Program Specialist. Job Details Snapshot: Compensation: $22-25/hr Location(s): 9400 Southpark Center Loop, Orlando, FL 32819 Hybrid Opportunity: This role transitions to a hybrid opportunity after the 120 day onsite requirement, depending on attendance, performance, etc. Requirements Qualifications to be a Specialty Pharmacy Liaison: 2 to 4 years of experience in a client-facing position. 2 to 4 years of experience interacting with healthcare providers regarding health insurance plan requirements. 1 to 2 years of experience in specialty pharmacy with medication assistance, prior authorizations, pharmacy benefits investigation, managed care, claims processing. Experience working with pharmaceutical or biotech companies. 5 years of progressive health care business experience (SPP, hospitals, or insurance). Computer skills including Microsoft Office Suite Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Orlando, FL, USA

$22-25

Insurance Verification Specialist - Earn up to 1500.00 in sign on Bonus63849941780993125

Workable

Insurance Verification Specialist - Earn up to 1500.00 in sign on Bonus

This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Insurance Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Requirements In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage. 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Computer literacy/competence Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Competitive Compensation: 20.00-23.00 per hour starting pay rate Earn a “Success Bonus” up to $1,500: for qualified employees within your first 5 months of employment. Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Orlando, FL, USA

Insurance Verification Specialist63393547502209126

Workable

Insurance Verification Specialist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Insurance Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Requirements In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage. 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Computer literacy/competence Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Orlando, FL, USA

Program Supervisor, Patient Services63392012477571127

Workable

Program Supervisor, Patient Services

The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities. Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence Coordinate and manage special projects which will frequently be cross-functional in nature Presents to external audiences (primarily healthcare providers and insurers) Requirements Education and experience required: Bachelor’s Degree or equivalent work experience to include supervisory or applicable professional leadership experience. Without bachelor’s degree – applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting. Specific type of experience required: 3-5 years of financial assistance 1-3 years of specialty pharmacy or pharmacy insurance preferred 3-5 years of supervisor or lead experience Professional level knowledge of customer care techniques and processes. In-depth understanding of insurance plans and benefit structures. Been involved in or managed special projects in a call center or similar environment. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Orlando, FL, USA

Guest Experience Coordinator (seasonal)63499966607233128

Workable

Guest Experience Coordinator (seasonal)

Orlando Informer is offering the opportunity to be part of a team of smart, creative people who are bringing unique experiences and lifetime memories to families across the world. If you are a customer service professional with great empathy and organizational and communication skills, you can put your expertise and talents to work to help others. Orlando Informer is a theme park vacation planning company founded in 2011. Every year, we help millions of people plan a better vacation to Orlando’s biggest tourist destinations. Since 2015, our private events (Orlando Informer Meetups) have provided thousands of guests with the opportunity to experience after-hours access and unique opportunities at their favorite parks. Orlando Informer is also an authorized retailer of theme park tickets and hotel rooms. We’re looking for a guest service champion. You should be able to foresee and resolve guest service concerns before they occur, pitch and execute ideas to surprise and delight our guests, and resolve customer concerns as they arise. This role will require you to be empathetic to each guest, detail-oriented, and efficient. You should be incredibly comfortable with both written and verbal communication. Orlando Informer is a small, nimble, and remote-first company, so you may have the opportunity to experience many areas of our business. With this in mind, here are some of the major responsibilities of this role: Answer questions, provide guest service, and resolve concerns for our Orlando Informer Meetups, theme park admission products, and hotel bookings across all channels – telephone, live chat, text, email, Instagram, Facebook, and X Assist in planning and executing surprise-and-delight opportunities Suggest improvements to both internal and external self-service documentation and processes Work to further our goal of providing personalized communication and experiences to each of our guests Moderate and engage via social media channels to reinforce our brand and provide immense value to readers Other duties as assigned Hourly pay: $19.50 - $23.00/hour Requirements This is a remote position, but Florida residency is required. Full, in-person availability is required during our Orlando Informer Meetup weekends, with more opportunities to work available on other dates throughout the year. The currently announced Orlando Informer Meetup dates in 2025 are: November 14-15, 21-22, December 5-6, and 12-13. All-day availability is required on these dates. Two or more years of direct guest service experience is preferred. A deep understanding of and passion for Central Florida theme parks is required. Benefits In addition to competitive compensation, Orlando Informer also offers: Company-matched 401(k) plan Orlando theme-park access Remote work flexibility

Orlando, FL, USA

$19.5-23

Remote Customer Support - 19 plus Hourly, No Degree Needed63393502683011129

Workable

Remote Customer Support - 19 plus Hourly, No Degree Needed

Remote Customer Care Associate – Start at $19/hr, No Degree Required Are you excellent at problem-solving and enjoy supporting others? We are looking for dedicated individuals to join our team as Remote Customer Care Associates. You will be instrumental in providing high-quality service to a diverse clientele, managing interactions with both care and professionalism from the comfort of your own home. Responsibilities: Promptly addressing and resolving customer inquiries and concerns Efficiently handling issues to ensure customer satisfaction Communicating clearly and effectively in all forms, maintaining professionalism Keeping a consistently positive and empathetic attitude towards customers What We Look For: A profound commitment to customer service excellence Exceptional communication skills, both written and verbal Ability to independently manage tasks and prioritize effectively Familiarity with navigating various computer software and digital platforms What’s in It for You: Remote work flexibility, allowing you to work from anywhere Flexible working hours tailored to your needs Competitive starting salary of $19 per hour with potential for advancement Opportunities for professional development in a supportive team environment Apply Now and Make a Difference! Additional Information: No prior experience or academic degree required, though a quiet workspace and reliable internet connection are necessary. All applicants will undergo a background check. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of hiring and employment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Orlando, FL, USA

$19