Description
Summary:
Join AWS as a Data Center Technician to maintain global cloud infrastructure through hardware/network diagnostics, physical repair, and operational incident response.
Highlights:
1. Critical guardian of global cloud infrastructure
2. Collaborate with diverse teams across AWS
3. Inclusive culture that welcomes bold ideas and empowers ownership
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Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbe of the world's most innovive technology plform, ensuring seamless da center operions th power millions of businesses and services worldwide.
Da Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participing in an on-call rotion.
AWS Infrastructure Services owns the design, planning, delivery, and operion of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS da centers and all the servers, storage, networking, power, and cooling equipment th ensure our customers have continual access to the innovion they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operions managers, and other vital roles. You’ll collabore with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity the lowest possible cost for our customers. And you’ll experience an inclusive culture th welcomes bold ideas and empowers you to own them to completion.
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United Stes).
NOTE: Lump sum stipend will be provided to eligible candides who reloce for this position.
Key job responsibilities
Performing server rack installions, hardware break-fix on various components, troubleshooting network issues, responding to operional incidents th impact service availability, and carrying out routine network, server hardware, and opering system repairs to contribute to the overall availability of AWS services
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participing in scheduled maintenance and change management activities
Contributing to documention and process improvement initiives based on your analysis of operional issues
Helping to interview, train and onboard new team members
Physical Requirements:
Lifting and moving merial up to 40 pounds each
Working in cramped and/or eleved locions
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limition
Work in an industrial environment
Work shifts longer than 8 hours to support 24/7 operions (covering both night and day shifts).
This role supports da centers in various operional stages. The position may be assigned to a facility still under development, which could require travel to established locions for training until your designed site becomes fully operional.
Essential Requirements:
Ability to travel to or commute between da center locions as needed
Willingness to temporarily work alternive sites during training periods or until assigned facility is operional
Travel frequency will vary based on business needs and operional stus of assigned facility
Candides must be able to travel (over 50 miles) or commute (less than 50 miles) to active da center sites as required by business needs.
A day in the life
Our Da Center Technician professionals, who have industry-leading technical abilities and demonstre a breadth of knowledge while they:
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems their root and step back to understand the broader context
Maintain service level agreements through the implemention of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovion
You will be required to work shift work th will include days/nights/weekends/holidays.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud plform. We pioneered cloud computing and never stopped innoving — th’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualificions and skills listed in the job description, we encourage candides to apply. If your career is just starting, hasn’t followed a traditional ph, or includes alternive experiences, don’t let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in wh makes us unique. Our inclusion events foster stronger, more collaborive teams. Our continual innovion is fueled by the bold ideas, fresh perspectives, and passione voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. Th’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Work a flexible schedule including weekends, nights, and holidays
- 18+ months of computer/server hardware troubleshooting or reled IT experience
- 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)
PREFERRED QUALIFICATIONS
- Experience in a da center or other critical environment
- Bachelor's degree or equivalent professional or military experience in an IT-reled field (e.g. computer science, network engineering, etc.)
- Industry standard certificions (CompTIA, CCENT, Network+)
- Understanding of Linux or similar opering systems
- Behavioral interviewing and hiring experience
- Experience training and onboarding of new team members
Amazon is an equal opportunity employer and does not discrimine on the basis of protected veteran stus, disability, or other legally protected stus.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodion or adjustment during the applicion and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodions for more informion. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compension will be determined based on factors including experience, qualificions, and locion. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) mching, paid time off, and parental leave. Learn more about our benefits https://amazon.jobs/en/benefits.
USA, OR, Umilla - 30.00 - 54.00 USD hourlyApply Now