Oregon Call Center & Customer Service Job Listings

Route Scheduler / Customer Service Coordinator (Portland)65161961281921120

Craigslist

Route Scheduler / Customer Service Coordinator (Portland)

Summary: Seeking an organized and action-oriented Route Scheduler / Customer Coordinator to optimize routes, manage customer appointments, and provide essential support between customers and technicians. Highlights: 1. Critical role linking customers, technicians, and operations 2. Opportunity to optimize service routes and manage customer interactions 3. Work in a dynamic role requiring multitasking and problem-solving skills We are an established local glass shop currently looking for an organized, practical, and action-oriented Route Scheduler / Customer Coordinator. This role plays a critical role between our customers and technicians and operations. Must be able to optimize routes for 8 service trucks, accurate with notes and details while communicating information in a time sensitive manner. Must be able to handle two or three things at once with a sense of follow through. Previous experience with a service company is a huge plus and could start you out making more money! Responsibilities: -Schedule and optimize routes for 8 service trucks -Set appointments with customers -Project manage service appointments -Return incoming phone calls and emails, (average of 20 - 30 call/emails daily) -Ask the right questions with problem solving to find out what the customer needs -Take thorough notes, document conversations, and use CRM and other platforms to record info. -Know the tri-county metro area to manage and set service appointments. -Gather and document and organize all pertinent information related to incoming calls -Return all phone calls and emails with a positive attitude, good etiquette and penmanship -Assist walk-in customers with questions and sales Skills and Experience: -Scheduling -Ability to handle stress -Ability to follow directions -Project management skills -Must work quickly, but with an attention to detail -Accurate time management and organization -Ability to multi-task and complete assignments -Glass, Glazing or construction experience would be preferred If you are interested please send an email telling me about your relevant experience along with a copy of your resume. Company paid health benefits, PTO and paid holidays We look forward to hearing from you!

10310 NE Russell Ct, Portland, OR 97220, USA

$21-23/hour

Commercial Room (s) Available for Rent in NW Portland (Alphabet District)65161958332163121

Craigslist

Commercial Room (s) Available for Rent in NW Portland (Alphabet District)

Summary: Salon in NW Portland offers private rooms for rent to independent contractors specializing in esthetics, nails, eyelashes, or tattooing. Highlights: 1. Decorate your rented room as desired 2. Each private room includes its own sink 3. Separate entrance for rented rooms We are a Salon in NW Portland that has two private rooms available for rent. Both rooms can be decorated however the renter wants, each room has its own sink, they are in close proximity to the bathroom and have a separate entrance. We're looking for someone that does Esthetics, Nails, Eyelashes, Tattooing, Etc. You would be an Independent Contractor renting your business space from us, all you would owe us is a monthly rent. Please message for questions and rent prices. Larger Room: 108 Sq. Ft. Smaller Room: 65 Sq. Ft

NW 21st & Northrup, Portland, OR 97209, USA

Dispatcher Needed (Portland)65161956578946122

Craigslist

Dispatcher Needed (Portland)

Summary: This role involves scheduling initial appointments, managing daily site visits for multiple projects, and updating spreadsheets. Highlights: 1. Manage daily site visits for multiple projects 2. Handle appointment scheduling for residential customers 3. Maintain and update spreadsheets Scheduling initial appointments for mostly residential customers managing daily site visits for multiple projects. Updating spreadsheets. Work from Home mostly occasional in office days required

2839 NE Oregon St, Portland, OR 97232, USA

$650/week

Now hiring for Tech Support Assistant(s) - No Experience Necessary (Portland)65161955848450123

Craigslist

Now hiring for Tech Support Assistant(s) - No Experience Necessary (Portland)

Summary: Join a dynamic Tech Team to provide over-the-phone and in-person support to customers, assisting with new client installations. Highlights: 1. Opportunity to join a Hollywood District Tech Team 2. Engage in customer support and new client installations 3. Work with tech/computers/systems/people in a team environment $20-$25 to start. Join our Hollywood District Tech Team to service our customers with over the phone and in person support and new client installations. You must have a happy vibe, work hard and enjoy tech/computers/systems/people and have computer skills and be able to follow direction, instructions and be a team player. Must have a valid drivers license, insurance and be able to travel company paid as needed. www.iclearpay.com

1832 NE Cesar E Chavez Blvd, Portland, OR 97214, USA

$20-25/hour

Chuukese Speakers Customer Service (Remote)65161932027523124

Craigslist

Chuukese Speakers Customer Service (Remote)

Summary: Seeking remote Chuukese and English communication agents to facilitate understanding with professionalism and confidentiality. Highlights: 1. Bridge communication between Chuukese and English speakers 2. Maintain professionalism and confidentiality 3. No experience required We are looking for Chuukese ⇄ English remote agents to work‑from‑home. We welcome people with no experience Help as a bridge of communication between Chuukese and English speakers maintaining professionalism and confidentiality Requirements: • Fluent Chuukese speaker • Fluent English skills • Computer/laptop + stable internet Benefits: • 100% Remote • Early hours Monday to Friday availability • Paid learning program available if needed How to Apply: Please email us you resume • Full name • City/State • Phone number

1017 SW Myrtle Dr, Portland, OR 97201, USA

Technical Service Representative 1 (Products - Sports Optics)63851905727235125

Workable

Technical Service Representative 1 (Products - Sports Optics)

Technical Service Representative 1 (Products – Sports Optics) Starting Base Range of $18.00 to $20.50 Per Hour (DOE) Monday-Friday – Hybrid Schedule 7:00 AM to 3:30 PM (for training) then Moving to 8:00 AM to 4:30 PM For over 100 years, we’ve manufactured high-quality products right here in the USA. We still operate out of our Oregon-based factory to this day, producing innovative, battle-proven optics for the world's most relentless hunters, shooters, law enforcement officers, and military personnel. Regardless of the product, whether it's a red dot or a riflescope, we design and manufacture it with one goal in mind—to ensure it performs for life. At Leupold and Stevens we’re American to the Core and passionate about what we do. Product excellence and uncompromising quality are our top priorities. We’ve built a collaborative, high performance culture where team players with innovative ideas and a sense of urgency thrive. Our benefits package is amazing: affordable health and dental insurance a strong commitment to training and professional development including an internal skills development program for all manufacturing team members a generous tuition reimbursement program company contributions up to 8% of base pay into a 401K retirement account profit sharing and great product discounts (to name a few) What You’ll Be Doing as a Technical Service Representative (Products): Uses technical knowledge to support marketing and sales efforts. Answers product questions, investigates and diagnoses problems and recommends solutions. Provides liaison services between Company and distributors, dealer and end-users. Provides internal and external customers with information on Leupold product specifications, features, and applications. Acts as a technical expert for customers and internal departments. Answers specific questions on product installation, operation, configuration, customization and usage. Recommends products to end users based on intended applications. Identifies opportunities to promote/sell Custom Shop products and services. Performs diagnostic assistance either in person or via other information mediums to ensure proper usage of purchased products. Explains customizations and suggests modifications for end-user applications. Fulfills Leupold product orders, collects payments, and coordinates refunds. Troubleshoots and applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level personnel. Evaluates practical applications of new and existing products. Assists in creating and maintaining product and customer databases. Coordinates warranty replacement activity. Researches warranty issues, determines warranty replacement requirements, fills and ensures proper delivery of warranty orders. Skills and Experience You’ll Need as a Technical Service Representative (Products): High school diploma or equivalent and 1-2 years in a Customer Service related field. An equivalent combination of education and experience may be considered. Working knowledge of hunting practices, shooting sports, ballistics, sports optics, and rifle scope applications. Ability to coordinate multiple processes to support customer needs and requirements. Strong interpersonal, customer service and troubleshooting skills. Strong computer skills and experience with Microsoft Office Suite applications including Word, Excel, and PowerPoint. Work Environment for a Technical Service Representative (Products): Work takes place in an office setting with frequent exposure to a manufacturing environment. Occasionally may be required to lift/move up to 15 pounds. For details on positions and to apply, go to: www.leupold.com/careers Leupold & Stevens, Inc. 14400 NW Greenbrier Parkway Beaverton, Oregon 97006 * A core business objective at Leupold & Stevens is to maintain a workplace in which each employee can achieve their full potential. The company was founded on the principle of giving customers and our team members ‘A Square Deal’; to us, this means advocating for the employment opportunities and advancements of all individuals regardless of race, color, sex, national origin, age, religion, physical or mental disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We resolutely believe all aspects and privileges of employment should be determined by skills and behaviors, not personal identities. * With our commitment to make our application process and workplace accessible for individuals with disabilities, we will provide reasonable accommodations, upon request, for an individual applicant to participate in the job application process. To request an accommodation to the application process, please send an email to HRDept@Leupold.com or call (503) 646-9171 and a Leupold & Stevens representative will contact you. * Leupold & Stevens, Inc. is a drug free workplace. All final candidates must successfully pass a pre-employment drug screen and background check. * Leupold & Stevens, Inc. complies with all applicable FAR & DFAR regulations. * We hire U.S. citizens and persons lawfully authorized to work in the U.S. All new employees must complete an INS Employment Eligibility Verification Form (I-9). Positions may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Leupold & Stevens, Inc.’s ability to apply for and obtain an export control license on your behalf.

Beaverton, OR, USA

$18-20/hour

Facility Solutions Manager63499931434625126

Workable

Facility Solutions Manager

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. Compensation $50,000 - $55,000 base pay annually What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Requirements 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 2+ years track record of success in a client retention role. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Benefits A strong incentive compensation plan Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) with 4% match Paid Volunteer and Quarterly Team Building Events City Wide is an Equal Opportunity Employer.

Portland, OR, USA

$50,000-55,000/year

Staff Customer Support Advocate (USA - Remote)63392076101123127

Workable

Staff Customer Support Advocate (USA - Remote)

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: https://bit.ly/hsptblhndbk Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: https://bit.ly/hptwn Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. What you will be working on? As the Staff Customer Support Advocate, you will champion exceptional customer experiences while providing valuable insights that shape our support operations. Around 60-70% of your time will be spent in the queue, supporting our customers via email, live chat, and hopping on troubleshooting calls as needed. The remaining 30-40% of your time will be spent on leading projects that impact the overall customer experience, like improving customer-facing documentation, training our AI solution, or creating training materials for our team. You will: Provide expert frontline customer support, handling complex cases and serving as an example of customer service excellence. Investigate and troubleshoot challenging user issues with advanced technical knowledge. Answer questions throughout the entire user journey via live chat, email, and Zoom calls. Lead strategic projects that drive significant organizational impact. Work alongside one of our awesome Customer Support Advocates, Cameron, whose favorite fruit is apricot. Serve as a Product Expert, providing insights and advice to Product Managers and other stakeholders. Create comprehensive educational content (videos, documentation, quizzes) for customers and internally. What does the schedule look like? For this position, we are aiming to service customers across North American time zones (PST/CST/MST/EST | GMT -8 to -5). The role will be reporting Sunday through Thursday. Requirements For this position, we are looking to recruit someone in a North American time zone (for example based anywhere in the USA). If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. Significant (7+ years) experience in customer-facing roles, especially in SaaS. Excellence (and a genuine fun!) in frontline customer support with consistent high performance. Advanced troubleshooting abilities for complex technical issues. Experience balancing daily support responsibilities with strategic initiatives. Proven ability to take ownership of strategic initiatives that improve the team and customer experience, such as optimizing workflows, enhancing support processes, or improving documentation. Experience mentoring team members and driving knowledge sharing, for example by running product trainings, shadowing sessions, peer reviews, or onboarding sessions. Very special kudos if you are an Airbnb host or have been working with a short-term rental business. Benefits The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. A supportive and caring team environment, where you are trusted, not managed. The gross salary for US employees could be anywhere between $81,787.68 to $102,521.90. We also offer an extra incentive into our equity with RSUs through our $HOST token (not tied to location or status). Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as sick leave and parental leave when needed. For US employees: healthcare (including EPO, PPO and HSA), 401(k). Mental-health and emotional support with therapists on call through Slack.

Remote, OR 97458, USA

$81,787.68-102,521.9

Work From Home - Remote Customer Service Rep - 19 per hour Starting63392025198465128

Workable

Work From Home - Remote Customer Service Rep - 19 per hour Starting

Become a Remote Customer Support Advocate – Starting at $19/Hr, No Degree Required Do you excel at helping others and resolving issues? We're inviting enthusiastic individuals to join our team as Remote Customer Support Advocates. From your own home, you'll ensure exceptional service levels and foster positive interactions with a wide-ranging clientele. Responsibilities: Promptly assist customers by addressing inquiries and resolving concerns Deliver professional and efficient solutions to various customer issues Communicate effectively, ensuring clarity and understanding in all interactions Uphold a consistently positive and supportive demeanor Who you are: Passionate about providing exemplary customer service Excellent at communicating and building relationships Capable of prioritizing tasks in a fast-paced environment Proficient with computers and familiar with multiple software applications Benefits of working with us: Work remotely and enjoy the flexibility of your home office Set your schedule to meet your personal needs Start at a competitive pay rate of $19/hr with potential for advancement Grow professionally in a role that values development and improvement Take action today! Additional Information: No previous experience or academic qualifications necessary. A quiet, dedicated workspace and stable internet are required. All candidates will undergo a background check. Our company is an equal opportunity employer that treasures diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR

Portland, OR, USA

$19