96 Call Center & Customer Service in California lowest at $17.0+

Workable

Spanish Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns Previous interpreting experience, preferably in medical, legal, or educational settings Demonstrated professionalism, punctuality, and adaptability in the workplace Ability to work independently and as part of a team Strong communication, analytical, and problem-solving skills Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments Must be located in and authorized to work in the US (We do not offer visa sponsorship) High School Diploma or equivalent; or certification in interpreting or related fields How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check Qualified interpreters will be invited to complete the onboarding process to join the linguist network About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability. Benefits Flexible Schedule

Riverside, CA, USA

$25/hour

Customer Service Representative63848772572291121

Workable

Customer Service Representative

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors Requirements · Greet customers in a friendly and inviting manner by phone and in person. · Properly secure repair authorizations for customer vehicle repair. · Create customer files. · Collect and update all customer information. · Handle clerical aspects of Insurance Claims and Supplements. · Open repair orders in estimating system. · Confirm coverage and deductibles with insurance companies for all repair orders. · Update customer on vehicle status two to three times a week and update notes in estimating system. · Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue. · Meet daily with Estimator and Production Manager to ensure accurate updates are given. · Update car rental program daily. · Receive cash, checks and credit card payments from customers. Record payments in estimating system. · Assist with closing files for delivery. · Check the exceptions tab in estimating system throughout the repair process. · Ensure all parts have been received and invoices are posted. · Confirm all labor has been assigned accordingly. · Schedule estimate appointments, vehicle drop off and vehicle pick up appointments. · Deliver customer vehicles. · Collect payments (i.e. deductibles, insurance drafts, etc.). · Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator. · Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.) · Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility · Conducts routine tasks as directed · Closely supervised with little latitude for independent judgment Benefits 401k Match Vacation Sick Pay Holiday Medical, dental, Vision Insurance

Gardena, CA, USA

Special Education Case Manager (Spanish)63847382911617122

Workable

Special Education Case Manager (Spanish)

This job is fully Remote! Clear and excellent English communication skills, technology skills, and organization skills, required. Responsibilities The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service Actively support Tutor Me Education Regional Operations Provide outstanding academic services to students and their families Operate seamlessly in a virtual operating environment Maintain Tutor Me Education operating standards including people, financial, and academic standards Ensure delivery of programs and initiatives for our students and school district partners Meet operational excellence standards Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers Manage class schedules to effectively staff sessions and meet company efficiency and usage targets Manage virtual tutoring sessions Monitor all students’ academic progress Help ensure flawless execution of programs and initiatives Manage your own time in compliance with company and regulatory requirements Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments Other responsibilities – as required by the business Relish building relationships with students and their families Dedicated to meeting the expectations and requirements of internal and external customers Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution Requirements Qualifications Time management, planning, and prioritization Ability to organize and manage multiple responsibilities successfully Exhibits professional and approachable demeanor Ability to prioritize and focus on key objectives, which may change from month to month Effective communications both in virtual environments Proficient in using all communication media including in person, phone, and video Ability to build engagement and trust in virtual relationships, whether with customers or with team members Works Well With Others Learning agility – able to adapt to changes in work environment by changing behaviors as required Able to acquire new skills as required Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) Ability to manage remote teachers Ability to work independently High tolerance for ambiguity Bachelor’s Degree required 2-3 years progressive career growth Experience working in a virtual operations and team environment Bilingual in English and Spanish beneficial Proficient in Microsoft Office and Google applications Benefits Fully Remote! PTO Etc.

Los Angeles, CA, USA

Client Care Coordinator63392030185987123

Workable

Client Care Coordinator

We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you. The core of this position to maintain employee records for compliance purposes, as well as working with a small team to be sure the overall office is running smoothly. Requirements 1- Maintain logs and patient assignment list 2- Maintain Administration Binder with all insurances, records, etc. 3- Supervises caregivers and completes performance appraisals for caregivers at specified intervals. 4- Utilizing point system to maintain office staff efficiency in filling all open shifts, assigning best caregiver for each client in a timely manner, provision of consistent quality care, and providing reports to upper managements. 5- Oversee office : Quality Assurance Inquiry calls Assessments Performs annual performance reviews for office staff and caregivers. Participate in on Call rotation. 6- Responsible for hiring, training, supervising, managing performance and discipline of all administrative and direct care employees. 7- Will develop in collaboration with the CEO a marketing and sales plan to include specific strategies for maintaining and growing our local market share into other markets ( Los Angeles County, San Bernardino county, Riverside County and Orange County). 8- At least one year of experience in Home Care industry. 9- Bilingual ( Spanish speaking ) Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance

Santa Ana, CA, USA

Airline Customer Service Agent - Tagalog/English Speakers63846019870339124

Workable

Airline Customer Service Agent - Tagalog/English Speakers

Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the guide who makes their journey as smooth as possible. Whether it’s assisting with check-ins or easing boarding processes, you’ll play a key role in turning travel moments into positive memories. Your Mission: As an Airline Customer Service Agent, you’ll be the friendly face that guides passengers through their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey. Boarding Pro: Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes. Travel Expert: Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently. Team Collaborator: Work closely with your team and airline personnel to ensure a seamless passenger experience. Requirements What You Bring: Bilingual Brilliance: Fluency in both Tagalog and English (spoken and written) to provide clear communication and exceptional service. Customer Service Savvy: You’re approachable, patient, and passionate about helping others. Team Spirit: You thrive in a team environment, collaborating with coworkers to achieve common goals. Attention to Detail: You have an eagle eye for accuracy, ensuring documentation and boarding processes are seamless. Flexibility & Reliability: Available for part-time shifts, including mornings (5:30 AM - 11:30 AM) and evenings (4:30 PM - 10:30 PM), including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $23.15 - $25.15 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

Los Angeles, CA, USA

$23/hour

Customer Service Representative63846017663747125

Workable

Customer Service Representative

Spiral Group is an automotive parts importer established for over 20 years. We supply major retailers around the country make it our goal to make it easy to upgrade and replace wheels. We are now looking for proactive and positive customer service representatives to join our growing team. Customer service is important to us, so being willing to go out of your way to help find out the solution to problems and learn is important. You will be an integral part of the team, helping us provide a high standard of customer satisfaction and identify customer needs. We're looking for problem solvers with excellent communication skills (written, verbal, and listening) and enjoy learning and providing a great customer experience. We will be providing training for all new employees; previous automotive experience is nice-to-have but not required. Benefits include a starting hourly salary of $16 plus bonus. Both part-time and full-time positions are available. As a small, growing team there are many opportunities for growth and advancement, and on-the-job training will be provided. What you will do Manage customer phone calls and provide technical and sales support Process orders, keep records of customer interactions, file documents, and assist with data entry and analysis Provide recommendations based on customer needs and requirements Identify customer needs to help improve customer experience Requirements Excellent written and verbal communication skills. Must be able to effectively communicate to all levels of management and customers professionally. Automotive experience and expertise preferable but not required Professional appearance and a positive, problem-solving attitude High school degree or equivalent Must be computer literate (Microsoft Office (Excel, Word, Outlook), Google Chrome, Internet Explorer). Must speak fluent english Nice-to-haves Automotive enthusiast and mechanically inclined Previous customer support or service experience Willingness to work with a flexible schedule Bachelors degree or bachelors degree in progress Please apply at https://apply.workable.com/spiral-group/j/259ABB3AFB/apply/ All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and background check.

Ontario, CA, USA

$16/hour

Workable

Russian Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Anaheim, CA, USA

$25/hour

Remote Customer Success Specialist63844790244609127

Workable

Remote Customer Success Specialist

Job Description: We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, providing expert guidance, support, and solutions to help them succeed. Key Responsibilities: • Build and maintain strong relationships with customers, understanding their needs and goals. • Provide timely and effective support via email, phone, and chat, addressing customer inquiries and resolving issues. • Conduct onboarding sessions for new customers, ensuring a smooth and positive experience. • Monitor customer usage and engagement, identifying opportunities for improvement and growth. • Collaborate with internal teams to provide customer feedback and contribute to product enhancements. • Develop and deliver training materials, tutorials, and resources to help customers maximize the value of our products. • Proactively identify and address potential challenges or risks, ensuring customer satisfaction and retention. • Track and report on key customer success metrics, providing insights and recommendations for continuous improvement. Qualifications: • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. • Strong problem-solving skills and the ability to think creatively to find solutions. • Highly organized and detail-oriented, with the ability to manage multiple priorities and tasks. • Self-motivated and proactive, with a passion for helping customers succeed. • Basic familiarity with customer success software, CRM systems, and other relevant tools. • Ability to work independently in a remote environment, demonstrating strong time management and self-discipline. • No degree required; we value relevant experience and skills. Preferred Qualifications: • Experience in a customer service, support, or similar customer-facing role. • Additional language skills [if applicable]. Benefits: • Competitive salary and performance-based incentives. • Flexible working hours and remote work options. • Professional development opportunities and support for continuous learning. • A collaborative and supportive team environment.

Los Angeles, CA, USA

Workable

Bengali Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Whittier, CA, USA

$25-30/hour

Workable

Cantonese Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Newport Beach, CA, USA

$25-30/hour

Workable

Entry Writer

Customs Entry Writer Location - Cerritos - Los Angeles Salary - $50k to $58k - depending on experience Excellent Company benefits: 401k, Dental insurance, Health insurance. Must have one plus years' current experience of Customs Entries working in the Freight Forwarding industry Must have a valid Visa to work in the USA Sorry, Visa/sponsorship is not available. The client Our client, a leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions. The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation, import brokerage procedures, U.S. Customs and Border Protection (“Customs”), and Participating Government Agency (“PGA”) requirements including the clearance process, classification and valuation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team. This role primarily requires the individual to manage accounts from A to Z, prepare all documentation necessary to clear merchandise through Customs and any applicable PGA, provide excellent, thorough, and prompt customer service and perform any tasks assigned by the Manager, Supervisor, or Team Lead that meets the needs of the team and department. Responsibilities Prepare Arrival Notices, Opening files -file set-up Inputting data information obtained from Agents and freight forwarders File Customs entries for clearance Work with Customs and other Government agencies to obtain release Customer service Billing of files The very first involvement will be to do with ISF filing (import security filing) Bill of lading – tells you title of the goods, tells if the customer has paid the supplier, how much it is worth, and any extra regulations involved with that particular cargo. Customs entry will be filed to the PGA (PARTNER GOVERNMENT AGENCY) and will need to comply to government guidelines to release the cargo. Works with the CBP- (Custom Border Protection) Works with quarantine issues Deals with fees and duty taxes Some documents to file to the US customs -commercial packing list , bill of lading ,certificate of origin , liaise with the PGA guidelines to clear the goods. Signs documents on behalf of clients, using power of attorney.

Cerritos, CA, USA

$50,000-58,000/year

Airline Customer Service Agent - Korean/English Speakers LAX634999781693451211

Workable

Airline Customer Service Agent - Korean/English Speakers LAX

Ready to take off in your career? Do you thrive on helping others, have the charm to make anyone feel at ease, and the language skills to connect with our Korean-speaking travelers? If so, Pacific Aviation is looking for enthusiastic individuals to join our team at LAX as Airline Customer Service Agents—and we’re especially seeking bilingual Korean/English speakers who can turn travel challenges into positive experiences! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that ensures every traveler feels supported and valued. Whether it’s assisting at check-in or guiding them at the boarding gates, you’ll play a vital role in creating memorable travel moments. Your Mission: As an Airline Customer Service Agent, you’ll be the guiding star that helps passengers navigate their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish. Boarding Pro: Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights. Travel Expert: Provide accurate directions, answer questions, and help passengers feel confident navigating the airport. Team Collaborator: Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service. Note: This role involves standing and walking for the majority of your shift. Requirements What You Bring Bilingual Brilliance: Fluency in both Korean (conversational and written) and English to provide clear communication and exceptional service. Japanese proficiency is a plus! Team Spirit: You thrive in a team environment and love working collaboratively to achieve common goals. Growth Mindset: You see challenges as opportunities to learn and grow. Professionalism: You carry yourself with confidence, courtesy, and care. Attention to Detail: You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance. Flexibility & Reliability: Available for part-time shifts between 9:00 AM and 1:15 PM, working at least four (4) days per week, including weekends and holidays No Airline Experience Needed: Whether you’re starting fresh or coming from another customer-facing industry, we welcome all backgrounds. A great attitude, strong work ethic, and willingness to learn are what matter most—we’ll provide the training and support to help you succeed.. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $23.15 - $25.15 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

Los Angeles, CA, USA

$17.28-25.15

Client Services Account Representative634999247371531212

Workable

Client Services Account Representative

Join Team FSSI and Become an Employee-Owner! Who We Are: Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Santa Ana, CA. The Account Representative works directly with their assigned clients, managing the day-to-day tasks to service their projects in a fast-paced technical environment. If you have a passion for serving clients, an aptitude for learning new technical concepts, and strong project coordination skills, this could be the position for you. Why You’ll Love This Role: We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University. Create your success through building strong relationships and managing your client accounts with custom care and expertise. Utilize your creativity in resolving client challenges while providing seamless communication. Hybrid schedule available (after an initial 90-day onsite training period), allowing for 2 remote workdays per week. Your Essential Duties: Client Success: Act as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Provide professional care and handling of designated accounts. Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows. Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create technical documentation to client specification. Data & Reporting: Ensure accurate client billing and generate client reports. Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service. Requirements What You Bring: Bachelor’s degree. 1-3 years of experience in account management, client implementation or related industry experience. Strong problem-solving and critical thinking skills. Ability to grasp and explain technical concepts with ease. Excellent business writing and communication skills with a keen attention to detail for professional client communication. Strong organizational and coordination skills to manage multiple tasks, deadlines, and client needs efficiently. Proficiency in Word, Excel, and PowerPoint, Outlook and Teams (project management software experience is a plus!). The description above is a summary of the highlights of the role, a full job description will be provided. Benefits Why Join Us? Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future. Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families. Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment. Benefits include: 401(k) & Roth + Employee Stock Ownership Plan Medical, Dental, Vision & Life Insurance Vacation, sick leave and paid holidays – including your birthday! Employee Assistance & Care Programs Additional perks & employee award programs Ready to grow with us? Apply today! FSSI Careers Page Hiring Pay Range (hourly paid): $27.00 - $28.00 an hour

Santa Ana, CA, USA

$27-28

Part Time Hotel Breakfast Attendant Bilingual (English & Spanish)634999203192351213

Workable

Part Time Hotel Breakfast Attendant Bilingual (English & Spanish)

We are looking to add a motivated food service worker to our Meals team in LA Crystal Hotel, Compton. As a food service worker, you will have the opportunity to perform a variety of tasks, learn a variety of skills, and interact with a diverse clientele daily in a fast-paced environment. What you will be doing Sets up breakfast at scheduled time Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards Maintains cleanliness of breakfast area and kitchen during and after breakfast hours. Greets guests and accommodates special requests as needed. Ensures counter-tops and machines are clean and tidy at all times. Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager. Assists in maintaining cleanliness of public areas. Other duties as assigned. Requires the ability to read, write, and speak the English language. Knowledge of, and ability to, appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Requirements Valid California Food Handle Certificate Ability to work in a fast-paced environment Ability to perform job functions with attention to detail, speed and accuracy Ability to move perform frequent and repetitive movements, including bending and stooping Must be able to lift, push, and pull a moderate weight frequently Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Ability to follow instructions, directions, and meet deadlines. Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests Previous cleaning experience preferred Must have the ability to work a varied schedule that may include early morning, evening and weekend shifts Experience: Food service experience: At lease 1 year Schedule: • 8 hours per day • Holidays • Weekend availability • 24-32 hours per week Benefits $18/per hour Benefits include bonus, free limited stays at the hotel, paid vacation, and more.

Compton, CA, USA

$18

Customer Service Agent $19HR-LAX Car Rental Center634999077539851214

Workable

Customer Service Agent $19HR-LAX Car Rental Center

We are seeking a Customer Service Agent to assist customers in navigating their way to the rental counter and ensuring they board the correct shuttle at the LAX Car Rental Center. The ideal candidate will have excellent communication skills, be presentable, and able to stand for long periods. This position requires availability for morning, afternoon, and night shifts, as well as working holidays and weekends. Responsibilities - Assist customers in finding the rental counter and boarding the correct shuttle. - Provide exceptional customer service to ensure a positive experience. - Communicate effectively with customers and colleagues. - Maintain a presentable appearance at all times. - Stand for long periods to assist customers as needed. Requirements - Assist customers in finding the rental counter and boarding the correct shuttle. - Provide exceptional customer service to ensure a positive experience. - Communicate effectively with customers and colleagues. - Maintain a presentable appearance at all times. - Stand for long periods to assist customers as needed. -Seasonal position with opportunity for long term Benefits - Competitive pay rate of $19 per hour. - Opportunity for extension based on performance and business needs. - Gain valuable customer service experience in a dynamic environment. - Work with a supportive team dedicated to providing exceptional service. If you are a motivated individual with excellent communication skills and a passion for customer service, we want to hear from you! Apply now to join our team as a Customer Service Agent.

Los Angeles, CA, USA

$19

Customer Care Representative634998477757471215

Workable

Customer Care Representative

Inspired by art, diversity, and attainability, Los Angeles-based Milani Cosmetics® is a market leader within the color cosmetics industry, creating prestige quality makeup at an affordable price. A brand dedicated to providing luxe for all – luxury that is inclusive, not exclusive. Milani® has amassed a devoted multicultural following of consumers including artists, change-makers, and forward-thinking creators, also known as Milani Makers™, and for over 20 years has been devoted to their absolute individuality and freedom to express their authentic selves. All products are proudly cruelty-free and do not contain parabens, phthalates, or formaldehyde. We Are Milani, Luxe for All ™. About the Role Milani Cosmetics is seeking a highly motivated, customer-focused individual to join our Customer Care team. The Customer Care Representative serves as the primary liaison for assigned retail customer accounts, overseeing orders from transmission through invoicing. This role plays a key part in ensuring high fulfillment rates and superior service by coordinating with internal teams and external partners. RESPONSIBILITIES: Serve as the primary point of contact for assigned accounts, ensuring timely and accurate order processing from entry to invoicing. Review incoming orders for accuracy; make corrections before processing in Sage ERP. Generate and distribute pick sheets, shipping labels, and shipping documents in accordance with customer guidelines. Coordinate with warehouse and packers to meet shipment deadlines and support direct shipments. Communicate order status, delays, or issues with Customer Care leads, customers, and internal stakeholders. Support and achieve a 95% Unit Fill Rate (UFR). Review and minimize shorts on pick sheets and generate required shorts reports per customer guidelines. Schedule carrier pickups per Milani and customer procedures. Process and transmit invoices via EDI and resolve invoice-related errors. Process credit memos and return authorizations. Respond to customer and sales inquiries related to order and shipment status. Handle customer complaints with professionalism and empathy. Maintain comprehensive knowledge of Milani product lines. Perform other duties as assigned. Requirements High school diploma or GED required. Prior experience in customer service, preferably supporting retail accounts. Proficiency in Microsoft Excel, Word, and Outlook. Experience with Sage ERP and EDI systems preferred. Strong communication, problem-solving, and interpersonal skills. Highly organized with attention to detail. Demonstrates integrity, reliability, and a proactive work ethic. Positive attitude with a collaborative, team-oriented mindset. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Floating Holidays and Public Holidays) Family Leave (PDL Salary Continuation) Short Term & Long Term Disability Training & Development Dog Friendly Offices Compensation The base salary range represents the low and high end of Milani’s salary range for this position. Salaries will vary depending on factors including, but not limited to location, education, skills, experience. The pay range for the role is $19.00 to $21.00/hour. EOE/M/F/Vet/Disability

Vernon, CA, USA

$19-21

Airline Customer Service Agent - Los Angeles, CA633935266419231216

Workable

Airline Customer Service Agent - Los Angeles, CA

Join Pacific Aviation at LAX – Where Every Journey Begins with You! Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff. Why You’ll Love This Job: Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance. Fast-Paced & Exciting Environment – No two days are the same at the airport! Career Growth Opportunities – We are committed to growing our team members and promoting from within. Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees. Your Role in the Passenger’s Journey: Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged. Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation. Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy. Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times. Team Collaboration: Work closely with your team to create a seamless airport experience for travelers. Shifts Available (Part-Time): 4–5-hour shifts available between the following time slots: 5:30 AM – 12:00 PM 9:00 AM – 2:30 PM 4:30 PM – 12:45 AM 7:45 PM – 1:30 AM Must be available to work at least 4 days per week, including weekends and holidays. Requirements What We’re Looking For: Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers. Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed. Team Player Mentality – You work well with others and contribute to a positive, collaborative environment. Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks. Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking. No Airline Experience Needed: Whether you’re starting fresh or coming from another customer-facing industry, we welcome all backgrounds. A great attitude, strong work ethic, and willingness to learn are what matter most—we’ll provide the training and support to help you succeed. 🌍 Bilingual Skills Highly Valued We welcome candidates who are fluent in English plus another language, including: Korean Tagalog Mandarin Cantonese Thai Hindi or Gujarati Japanese French German Arabic Speak another language? Let us know! Multilingual abilities are a strong advantage and may open up additional opportunities within our team. Benefits Perks & Benefits: Hourly Pay Rate: $$23.15 - $25.15 per hour Medical, Dental, & Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Company-Provided Uniform Parking Discounts Paid Training Referral Bonus Program Cell Phone Plan Reimbursement Note: During orientation and any required pre-employment processing while awaiting clearance from U.S. Customs and Border Protection (CBP), compensation will be at a reduced hourly rate of $17.28 per hour. Once cleared and officially onboarded, pay will be adjusted to the standard rate.

Los Angeles, CA, USA

$23.15-25.15

Airline Customer Service Agent - Chinese/English Speakers LAX633935233721631217

Workable

Airline Customer Service Agent - Chinese/English Speakers LAX

Airline Customer Service Agent - Chinese/English Speakers On-site | Operations | Pacific Aviation | Part Time Los Angeles, California, United States Overview Do you thrive on helping others, have the charm to make anyone feel at ease, and the language skills to connect with our Chinese-speaking travelers? If so, Pacific Aviation is looking for enthusiastic individuals to join our team at LAX as Airline Customer Service Agents—and we’re especially seeking bilingual Chinese/English speakers who can turn travel challenges into positive experiences! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that ensures every traveler feels supported and valued. Whether it’s assisting at check-in or guiding them at the boarding gates, you’ll play a vital role in creating memorable travel moments. Your Mission: As an Airline Customer Service Agent, you’ll be the guiding star that helps passengers navigate their travel journey. Here’s how you’ll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from start to finish. Boarding Pro: Make clear, accurate announcements, check travel documents, and assist with boarding and deplaning for both domestic and international flights. Travel Expert: Provide accurate directions, answer questions, and help passengers feel confident navigating the airport. Team Collaborator: Work closely with teammates, airline personnel, and supervisors to ensure seamless operations and exceptional service. Note: This role involves standing and walking for the majority of your shift. Why You’ll Love This Role: You won’t just be assisting passengers; you’ll be the reason they feel welcomed and supported on their journey. You’ll get to meet people from around the world, grow professionally, and be part of a dynamic, inclusive team at one of the world’s busiest airports. Requirements What You Bring: Bilingual Brilliance: Fluency in both Chinese (conversational and written) and English to provide clear communication and exceptional service. Team Spirit: You thrive in a team environment and love working collaboratively to achieve common goals. Growth Mindset: You see challenges as opportunities to learn and grow. Professionalism: You carry yourself with confidence, courtesy, and care. Attention to Detail: You ensure accuracy and efficiency in all tasks, from documentation checks to passenger assistance. Flexibility & Reliability: Available for part-time shifts, including mornings (5:00 AM - 12:00 PM), afternoons (1:00 PM - 8:30 PM), and evenings (4:30 PM - 10:30 PM). You must be available at least four (4) days per week, including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $23.15 - $25.15 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you’ll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

Los Angeles, CA, USA

$17.28-25.15

Airline Customer Service Agent - German/English Speakers - LAX633920752884491218

Workable

Airline Customer Service Agent - German/English Speakers - LAX

Ready to Launch Your Career in Aviation? Do you thrive in dynamic, fast-paced environments? Are you fluent in English and German (both conversational and written)? If you're passionate about delivering exceptional service and helping travelers navigate their journeys, we'd love to welcome you to the Pacific Aviation family! Who We Are At Pacific Aviation and Superior Aircraft Services (SAS), we've been providing exceptional ground-handling support for some of the world's leading airlines for over 30 years. Operating across major West Coast airports and expanding to the East Coast, our mission is to create seamless and memorable travel experiences. We're proud of our diverse and talented team, united by respect trust, and a commitment to growth. Why Join Us? At Pacific Aviation/SAS, our people are our greatest asset. We've built a culture that celebrates individuality, fosters collaboration and encourages professional and personal growth. We value diversity and believe that varied perspectives make us stronger and better equipped to serve our customers. What You'll Do As a part-time Customer Service Agent, you'll play a vital role in ensuring a smooth and enjoyable experience for airline passengers at Los Angeles International Airport (LAX). From check-in to boarding, you'll be at the forefront of creating memorable travel moments. Key Responsibilities: Check-In Counters: Assist passengers by verifying IDs, printing boarding passes, tagging luggage, and providing a warm welcome. Departure and Arrival Gates: share flight updates, scan boarding passes, ensure all required documentation is in order and assist with the boarding and deplaning process for both domestic and international travelers. Customer Assistance: Provide clear directions, answer passenger inquiries, and resolve challenges with professionalism and a smile. Team Collaboration: Work closely with your teammates to ensure smooth operations and exceptional service at every stage. Note: This position involves standing and walking for the majority of your shift. What We're Looking For We're seeking enthusiastic and adaptable individuals who bring their unique personalities to the team while embodying the following qualities: Teamwork: You excel in a collaborative environment and understand the importance of working together. Growth Mindset: You embrace challenges as opportunities to learn and improve. Professionalism: You present yourself with confidence and courtesy at all times. Attention to Detail: You ensure tasks are completed accurately and efficiently. Decision-Making Skills: You're resourceful and capable of solving problems on the go. Work Schedule This is a part-time position with shifts typically lasting 4 to 5 hours and scheduled within the following timeframes: Shift is 2:00PM to 6:00PM You must be available to work a minimum of four (4) days per week, including weekends and holidays. Requirements Language Proficiency: Fluent in English and German (conversational and written). Flexibility to work a minimum of four (4) days per week, including weekends and holidays. Availability to attend five (5) days of onboarding and computer training. Computer literacy and a willingness to learn new systems. Legal authorization to work in the United States without sponsorship. A "whatever it takes" attitude with a passion for customer service. Benefits We're committed to supporting our team members with competitive benefits and growth opportunities: Hourly Pay: $23.15 - $25.15 per hour Comprehensive Benefits: Medical, dental, and vision coverage Retirement Savings: 401(k) plan Paid Time Off: Vacation and sick leave Paid Training: Start your career with confidence Additional Perks: Uniform, parking discount, cell phone plan reimbursement, and referral bonuses Regarding orientation and any required pre-employment gap period while awaiting clearance from U.S. Customs and Border Protection (CBP), you will be compensated at a reduced hourly rate of $17.28 per hour. Once cleared and officially onboarded into your designated role, your pay will be adjusted to the standard hourly rate stated above.

Los Angeles, CA, USA

$23.15-25.15

Traffic School Instructor633920422307871219

Workable

Traffic School Instructor

Adriana's Insurance Services is the fastest growing and best performing bilingual insurance agency in the United States. With over 30 years of experience and more than 40 Offices in Southern California, our company has a career opportunity for everyone who is looking to grow. As an Adriana’s Traffic School Instructor, you will play a pivotal role in educating clients about safe driving practices while delivering exceptional customer service. This dynamic role combines education, sales, and administrative responsibilities to ensure client success and satisfaction while maintaining compliance with DMV requirements. Requirements Key responsibilities: Use your charisma and communication skills to enroll clients in our traffic school programs. Highlight the value of our courses, overcome objections, and guide clients seamlessly through the enrollment process. Make follow-up calls to convert inquiries into sales and secure appointments from systems. Maintain an impressive retention rate of 80%+ by transforming interest into paid enrollments. Be the go-to expert for clients by promptly answering questions, addressing concerns, and offering tailored solutions. Build strong, positive relationships with clients to create lasting impressions and secure referrals. Manage inbound and outbound calls with energy and professionalism, keeping clients engaged and informed. Follow up on daily 800 Response calls to ensure no potential sale slips through the cracks. Stay on top of email communication from key traffic school accounts, responding with speed and precision. Proactively follow up on incomplete processes to ensure a smooth and satisfying customer journey. Verify completed courses and submit DMV Certificates via the Traffic School with accuracy and urgency. Grade exams quickly and fairly while helping clients re-enroll if needed, turning setbacks into success stories. Call clients to confirm receipt of educational materials, ensuring they’re fully prepared for their journey. Partner with fellow agents and managers to share insights, tackle challenges, and exceed goals together. Keep inventory stocked, educational materials organized, and audits prepared to ensure operational excellence. Qualifications: A high-energy, sales-driven mindset with a knack for connecting with people. Proven experience in sales, customer service, or education (preferred). Stellar communication skills in person, over the phone, and via email. Bilingual proficiency in English and Spanish (preferred). A hunger to achieve and exceed targets while delivering exceptional customer experiences. Benefits Paid training Career advancement opportunities Health, Dental, Vision and Life Insurance 401k Plan Paid vacation Employee discount on our services: Car Insurance, Life Insurance, Traffic School, DMV, and Immigration Services Pay: $20/hour plus commission Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and inclusive workplace culture. The chance to make a meaningful impact on people's lives.

Rancho Cucamonga, CA, USA

$20

Workable

Case Manager

Responsibilities Create relationships with clients and guide them through the case process from intake to settlement Formulate treatment plans for clients ensuring they are receiving the best possible care Monitor cases by verifying client attendance; observing, evaluating and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support Maintain client records by reviewing case notes; logging events and progress Communicates client progress by conducting weekly interdisciplinary meetings and evaluations. Request medical records, mail, scan and track government claim forms and manage the resolution of property damage claims Draft legal documents such as letters of representation and preservation of evidence Ensure client file is complete for demand and potential litigation Maintain client confidence by keeping client/attorney information confidential Requirements Bachelor’s degree preferably in criminal justice, sociology, or related studies preferred but not mandatory 1-3 years of case manager (pre-litigation) experience preferred but not mandatory Strong interpersonal and relationship-building capabilities Analytical and problem-solving skills Excellent telephone customer service etiquette and support Superior time management and capable to handle multiple cases at once Excellent communication skills (verbal, listening and written) and effectively organized Knowledge of Microsoft Suite and Google Workspace CASEpeer legal management software experience a plus Team-oriented and independently capable A strong desire to expand knowledge of personal injury law Benefits Pay starting at $23 We have a company culture that fosters career growth and opportunity We are a team – everyone is important and contributes to corporate growth and success We pay 60% of your health and dental plan, and offer life, vision and pet insurance We recognize that time off to recharge is important, so we offer two weeks paid time off that starts to accrue on your first day of work. Our generous 401k and profit share plan is designed with your future in mind If you’re the ideal candidate, we would like the opportunity to invite you to the office to discuss joining our team of talent. The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Irvine, CA, USA

$23

FHSP Housing Coordinator633920046155531221

Workable

FHSP Housing Coordinator

Location: Los Angeles Salary: $24.04  per hour, non exempt Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Requirements Professional Experience One year of work experience in non-profit human services Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in-person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $24.04 hourly. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Hybrid Work

Los Angeles, CA, USA

$24.04